Dr. Chih Ming Tsai currently serves as an associate professor in the Department of Industrial Engineering and Management at the National Chin-Yi University of Technology in Taiwan. He obtained his doctoral degree from the Department of Industrial and Information Management at National Cheng Kung University in Taiwan in 2005 (2001-2005). He is also a member of the Taiwan New Media Development Association. He has more than 20 years of experience in teaching, research, and academic administration. His primary research interests include knowledge and information management, customer relationship management, industrial marketing, and e-commerce and social media marketing. He has published numerous articles in esteemed journals such as Expert Systems with Applications (ESWA), Electronics, Journal of Business Administration (JBA), International Journal of Business (IJB), International Journal of Innovation Management (IJIiM), and Management Information Computing (MIC). He has also presented his work at international conferences. In addition to his academic pursuits, he actively participates in many industry–university cooperation projects, leveraging his expertise to foster collaboration and contribute to the above-mentioned fields.
Dr. Chih Ming Tsai currently serves as an associate professor in the Department of Industrial Engineering and Management at the National Chin-Yi University of Technology in Taiwan. He obtained his doctoral degree from the Department of Industrial and Information Management at National Cheng Kung University in Taiwan in 2005 (2001-2005). He is also a member of the Taiwan New Media Development Association. He has more than 20 years of experience in teaching, research, and academic administration. His primary research interests include knowledge and information management, customer relationship management, industrial marketing, and e-commerce and social media marketing. He has published numerous articles in esteemed journals such as Expert Systems with Applications (ESWA), Electronics, Journal of Business Administration (JBA), International Journal of Business (IJB), International Journal of Innovation Management (IJIiM), and Management Information Computing (MIC). He has also presented his work at international conferences. In addition to his academic pursuits, he actively participates in many industry–university cooperation projects, leveraging his expertise to foster collaboration and contribute to the above-mentioned fields.