Green human resources management (GHRM) has proven its efficiency in many industries and services, including the hospitality and hostel industries. Additionally, applying green human resources management practices reflects an organization’s environmental awareness and responsibilities. Given that the adoption of these practices cannot be accomplished without the appropriate support from decision makers, the aim of this paper is to analyze the relationships between green human resources management and the hotel industry, identify the possible barriers they may face and provide decision makers with the ability to choose the appropriate combination of GHRM practices based on an understanding the full picture presented in this study. This study depended on a systematic review technique to analyze the scientific production in this area. A total of 59 GHRM articles were extracted from Scopus and WoS and analyzed using three primary levels of analysis. This study revealed that: (i) Green human resources management practices can be summarized into four main categories (employees, marketing systems and corporate social responsibility, leadership and management, and organizational behavior and culture); (ii) the importance of green human resources management goes beyond environmental objectives; and (iii) there are significant barriers that should be taken into consideration when applying GHRM practices in the hotel industry.

The aim of this paper is to identify and analyze the four core driving forces that shaped the complex picture of rural tourist businesses. These driving forces are marketability, participatory, crisis mitigation and sustainability. This study focused on the scholarly perspective to study and analyze the rural tourism businesses’ literature and its link with these four driving forces. By using the bibliometric analysis technique and VosViewer as a visualization tool, the results revealed that less than 50% of rural tourism literature was concerned with local businesses. Regarding the four driving forces, sustainability was the most linked force with the rural tourism businesses’ scientific production. Contrarily, a relatively small body of the rural tourism businesses’ literature discussed marketability, participatory and crisis mitigation, despite their significant role in the development of these local rural businesses. In addition, the results of this study showed the interest of rural tourism articles in the crisis mitigation pillar, especially recently after the COVID-19 pandemic.

Business Ethics and Leadership - BEL - issued by AR&P

The COVID-19 pandemic spread rapidly worldwide. The tourism industry has suffered deep losses that have profoundly impacted attracting tourists and services offered, where many hotels are temporarily or permanently closed. This exploratory study has been conducted to study the impact of the pandemic on the hospitality sector in Oman. It contributes to the literature by providing new managerial insights and perspectives on the management of hotels during crises. Employing a case study approach supported by qualitative analysis, the study investigated the experiences of hotel managers in coping with challenges presented by the pandemic, the benefits of government support programs, employee retention, and adopting revenues and cost-saving strategies during the crisis. The study collected authentic opinions through semi-structured interviews with hotel managers in the Dhofar region (Oman). The analysis revealed that hotel managers suffered from several issues (challenges): stress, shortage of employees, financial losses (e.g., liquidity problems), closures, reopening, and difficulties adapting to change. This study emphasizes coping strategies to mitigate the onslaught of the COVID-19 crisis, which the tourism industry encountered amid the pandemic and post-pandemic. The study also provides suggestions that hotel managers, in collaboration with government officials, need to set up more support programs that will address the challenges faced by the hospitality sector, which is the crux of this research.

CSR is crucial for family businesses, including hotels, which are a significant employer globally. The COVID-19 pandemic has impacted the hospitality sector, leading to digital transformation and contactless technology adoption in European hotels. To maintain competitiveness, European family-owned hotels should implement sustainable practices, enhance digital connectivity, provide health and well-being amenities, invest in employee training, and adopt contactless technologies. A thorough review of secondary research is conducted to find out the CSR practices implied by European Family businesses hotels. It is concluded that incorporating artificial intelligence and machine learning into CSR efforts can strengthen commitment to sustainability and social responsibility. Further the hotel industry, which holds a market share of over 50% in Europe, is expected to grow at a CAGR of 7.0% between 2022 and 2023.

Corporate social responsibility (CSR) is crucial for family businesses, including hotels, which are a significant employer globally. The COVID-19 pandemic has impacted the hospitality sector, leading to digital transformation and contactless technology adoption in European hotels. To maintain competitiveness, European family-owned hotels should implement sustainable practices, enhance digital connectivity, provide health and well-being amenities, invest in employee training, and adopt contactless technologies. A thorough review of secondary research is conducted to find out the CSR practices implied by European family businesses hotels. It is concluded that incorporating artificial intelligence and machine learning into CSR efforts can strengthen commitment to sustainability and social responsibility. Further, the hotel industry, which holds a market share of over 50% in Europe, is expected to grow at a CAGR of 7.0% between 2022 and 2023. To position the European hotel industry as a beacon of innovation, comfort, and safety, a combination of technology, personalized experiences, environmental efforts, and teamwork will be crucial. Request access from your librarian to read this chapter's full text.