In recent years, the awareness of sustainable tourism has risen around the world. Many tourism industries combine sports to attract more customers to facilitate the development of the economy and the promotion of local culture. However, it is an important task to establish a comprehensive tourism evaluation framework for sustainable sports tourism. This study proposes a Multi-Criteria Decision-Making (MCDM) model to discuss the above issues, using the Bayesian Best Worst Method (Bayesian BWM) to integrate multiple experts’ judgments to generate the group optimal criteria weights. Next, the modified Visekriterijumska Optimizacija i Kompromisno Resenje (VIKOR) technique is combined with the concept of aspiration level to determine the performance of sports attractions and their priority ranks. In addition, this study adds a perspective of institutional sustainability to emphasize the importance of government support and local marketing. The effectiveness and robustness of the proposed model is demonstrated through potential sports tourism attractions in Taiwan. A sensitivity analysis and models comparison were also performed in this study. The results show that the proposed model is feasible for practical applications and that it effectively provides some management implications to support decision-makers in formulating improvement strategies.

Many countries advocate sports for all to cultivate people’s interest in sports. In cities, cross-industry alliances between sports and tourism are one of the common practices. The following two important issues need to be discussed, namely, what factors should be paid attention to in the development of sports tourism, and what are the mutual influential relationships among these factors. This study proposes a novel two-stage multi-criteria decision-making (MCDM) model to incorporate the concept of sustainable development into sports tourism. First, the Bayesian best–worst method (Bayesian BWM) is used to screen out important criteria. Bayesian BWM solves the problem of expert opinion integration of conventional BWM. It is based on the statistical probability to estimate the optimal group criteria weights. Secondly, the rough decision making trial and evaluation laboratory (rough DEMATEL) technique is used to map out complex influential relationships. The introduction of DEMATEL from the rough set theory has better practicality. In the calculation program, interval types are used to replace crisp values in order to retain more expert information. A city in central Taiwan was used to demonstrate the effectiveness of the model. The results show that the quality of urban security, government marketing, business sponsorship and mass transit planning are the most important criteria. In addition, in conjunction with local festivals is the most influential factor for the overall evaluation system.

In this study, UTAUT2 is used to explore the use behavior by consumers regarding a self-ordering system. A total of 227 valid questionnaires were collected after being distributed with an effective recovery rate of 90.8%. Confirmatory factor analysis and a structural equation model were utilized via Smart PLS 2.0. The result shows that only several research hypotheses have significant effects. Among the adjustment variables, age and habits have a significant impact on user behavior. Experience and convenience conditions have a significant impact on use intention. Experience and habit have a significant impact on use intention. The overall model fit is excellent with high explanatory power. According to the research results, the public accepts self-service ordering technology systems in restaurants. The higher the level of pleasure after use, the higher the willingness to use the system in the future.