Aim/Purpose: This paper examines the transformative impact of Artificial Intelligence (AI) on professional skills in organizations and explores strategies to address the resulting challenges. Background: The rapid integration of AI across various sectors is automating tasks and reducing cognitive workload, leading to increased productivity but also raising concerns about job displacement. Successfully adapting to this transformation requires organizations to implement new working models and develop strategies for upskilling and reskilling their workforce. Methodology: This review analyzes recent research and practice on AI's impact on human skills in organizations. We identify key trends in how AI is reshaping professional competencies and highlight the crucial role of transversal skills in this evolving landscape. The paper also discusses effective strategies to support organizations and guide workers through upskilling and reskilling processes. Contribution: The paper contributes to the existing body of knowledge by examining recent trends in AI's impact on professional skills and workplaces. It emphasizes the importance of transversal skills and identifies strategies to support organizations and workers in meeting upskilling and reskilling challenges. Our findings suggest that investing in workforce development is crucial for ensuring that the benefits of AI are equitably distributed among all stakeholders. Findings: Our findings indicate that organizations must employ a proactive approach to navigate the AI-driven transformation of the workplace. This approach involves mapping the transversal skills needed to address current skill gaps, helping workers identify and develop skills required for effective AI adoption, and implementing processes to support workers through targeted training and development opportunities. These strategies are essential for ensuring that workers' attitudes and mental models towards AI are adaptable and prepared for the changing labor market. Recommendation for Researchers: We emphasize the need for researchers to adopt a transdisciplinary approach when studying AI's impact on the workplace. Given AI's complexity and its far-reaching implications across various fields including computer science, mathematics, engineering, and behavioral and social sciences, integrating diverse perspectives is crucial for a holistic understanding of AI's applications and consequences. Future Research: Looking ahead, further research is needed to deepen our understanding of AI's impact on human skills, particularly the role of soft skills in AI adoption within organizations. Future studies should also address the challenges posed by Industry 5.0, which is expected to bring about even more extensive integration of new technologies and automation.

Collaborative robots are revolutionising the manufacturing industry and the way workers perform their tasks. When designing shared workspaces between robots and humans, human factors and ergonomics are often overlooked. This study assessed the relationship between cognitive workload, workstation design, user acceptance and trust in collaborative robots. We combined subjective and objective data to evaluate the cognitive workload during an assembly task in three different scenarios in which we manipulated various features of the workstation and interaction modalities. Our results showed that participants experienced a reduction in cognitive workload in each of the three trials, indicating an improvement in cognitive performance. Additionally, we found that user acceptance predicted perceived stress across the trials but did not significantly impact the cognitive workload. Trust was not found to moderate the relationship between cognitive workload and perceived stress. This study has the potential to make a significant contribution to the field of collaborative assembly systems by providing valuable insights and helping to bridge the gap between researchers and practitioners. This study can potentially impact companies looking to improve safety, productivity and efficiency.

The surge in e‐waste production highlights the need to investigate what influences recycling behaviors, ultimately to enhance sustainable management practices. Previous research has explored its psychological antecedents, but there has been limited study on how situational factors of collection centers affect e‐waste recycling behavior. This research investigates how convenience of collection centers (i.e., proximity, availability, and user experience) influences e‐waste recycling behaviors. A survey administered to 700 citizens explores the relationship between convenience and goal‐framing theory components, namely gain, normative, and hedonic goals. Structural equation modeling is employed for analysis. Results reveal that convenience significantly affects e‐waste recycling behaviors through gain (β = −.304, p < .001) and normative goals (β = .154, p < .05), while hedonic goals show no significant association (β = −.064, p > .05). Furthermore, convenience exhibits a direct impact on e‐waste recycling behaviors (β = .166, p < .05). Implications for research and practical strategies for recycling initiatives are discussed. This study adds valuable insights to the existing literature and informs targeted interventions for sustainable e‐waste management.

The work environment of practitioners working with migrants may be very demanding as they are frequently exposed to the sad narratives of such a vulnerable population, the lack of professional support, or the frequent change of policies towards refugees and asylum seekers. Little research has been conducted to explore the job satisfaction of practitioners working with migrants and the organizational characteristics that can hinder or promote such satisfaction. The present study investigated the relationship between work-related barriers (i.e., intra-organizational, legal, and interaction-related barriers) and job satisfaction of practitioners working with migrants, also testing if perceived organizational efficacy is mediating this relation. This study was part of a larger European funded project, and participants were 428 First-Line Practitioners working with migrants in various sectors (e.g., social and health services, immigration and asylum services, or border guards) and working in several European countries. Data were collected through an online survey in the period between October and December 2020. Results showed that intra-organizational and legal barriers had a negative impact on job satisfaction, while interaction-related barriers did not have any. Perceived organizational efficacy mediated the relationship between two work-related barriers (intra-organizational and interaction-related barriers) and job satisfaction. These findings suggest that organizations working with migrants should focus on addressing intra-organizational and legal barriers, and on implementing actions aimed at building employees’ collective efficacy beliefs to improve their job satisfaction.

This study investigates, in a sample of journalists, the relationship between meeting job expectations and professional role identity. Specifically, job expectations concerning career development, remuneration, and relationships with users were examined, while professional role identity was contextualised to the field of journalism. Following Mellado, we conceptualized journalists’ role identity as composed by the three dimensions of watchdog, propagandist, and citizen-oriented. An online questionnaire was administered from December 2021 to January 2022 and 74 Gambian journalists living in Gambia and in European countries answered the survey. The results indicated that job satisfaction fully mediated the relationship between meeting the expectations of the relationship with users and the citizen-oriented role identity. Additionally, job satisfaction mediated the relationship between met expectations of career development and both citizen-oriented and watchdog professional role identities. These findings suggest that meeting expectations of career development and interaction with citizens is related to journalists’ role identities focused on controlling the political and economic establishment and empowering people. The theoretical and practical implications of these results are discussed.