Denise Engelhardt

Ms. Denise Engelhardt


Research Focus & Metrics

Academic Career Length

4Years (2023-Present)

(Calculated once Scilit publication data is synced: current year − year of first publication + 1)

Representative Publications

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26 April 2023 in Tourism and Hospitality
Verified
Journal Article
Open access
PDF file
DSDirk Schmücker
Dirk Schmücker
JRJulian Reif
Julian Reif
EHEric Horster
Eric Horster
DEDenise Engelhardt
Denise Engelhardt
NHNele Höftmann
Nele Höftmann
CRChristof Radlmayr
Christof Radlmayr
Visitor management is one way to avoid or mitigate the negative effects of overcrowding in tourism destinations. Visitor management depends upon a set of interventions aimed at guiding visitors and recommending alternatives. Here, we present a conceptual framework of such interventions using an escalation from information, nudging, pricing, and reservation to stoppage (INPReS). The interventions are discussed against the backdrop of the changing role of destination management organisations (DMOs) in smart destinations, the challenges to DMO stewardship in avoiding overcrowding, and the design considerations between nudging and persuasion.