Mara Normando

Dr. Mara Normando

Department of Political and Communication Sciences, University of Salerno, Fisciano, Italy
orcid

Research Focus & Metrics

Academic Career Length

4Years (2023-Present)

(Calculated once Scilit publication data is synced: current year − year of first publication + 1)

Representative Publications

View All Publications
25 August 2023 in Employee Relations: The International Journal
Verified
Journal Article
Open access
PDF file
MCMaria Giovanna Confetto
Maria Giovanna Confetto
AKAleksandr Ključnikov
Aleksandr Ključnikov
CCClaudia Covucci
Claudia Covucci
MNMara Normando
Mara Normando
Purpose: The study aims to investigate the usage of diversity and inclusion (D&I) signals in communications for employer branding through digital channels made by European companies.Design/methodology/approach: A quali-quantitative content analysis approach was employed to detect the usage of D&I signals of the top 43 European companies ranked in the 2021 Refinitiv Diversity and Inclusion index. These signals were organized according to Plummer's Big 8 diversity's dimensions. A correlation analysis was conducted to verify a relationship between D&I initiatives and digital communication for employer branding on corporate websites and LinkedIn. Descriptive statistics were used to analyze the D&I dimensions' pervasiveness in digital communications and relevance on LinkedIn.Findings: The results show that the correlation exists only between D&I initiatives and communication on the corporate website, while LinkedIn is still underused in this field. The most pervasive and relevant D&I dimensions for European companies are “Gender” and “Sexual Orientation”.Originality/value: This paper enriches employer branding research by providing original insights into the use of D&I dimensions in digital communications.

5 April 2023 in Sustainability
Verified
Journal Article
Open access
PDF file
MCMaria Giovanna Confetto
Maria Giovanna Confetto
Maria PalazzoMaria Palazzo
Maria Palazzo
MFMaria Antonella Ferri
Maria Antonella Ferri
MNMara Normando
Mara Normando
National policymakers are now faced with the challenge of implementing the UN 2030 Agenda for Sustainable Development and achieving the scopes envisioned through its 17 Sustainable Development Goals (SDGs) worldwide. Diversity discrimination and social inequalities often responsible for sociopolitical uncertainty are at the heart of the agenda. Increasingly, corporations are pushed to take a public stance on controversial issues, promoting social improvements through their power to lead social change. This phenomenon is known in the academic literature as brand activism (BA). Many companies, for example, are exposing themselves to the need to cope with the equality gap that still exists on aspects such as gender, race and age, especially those operating in the beauty and personal care industry. The purpose of this paper is to explore how BA is being used as a driver for equality and inclusion, supporting the achievement of the related SDGs 5 and 10. Through a comparative analysis of the two inclusive brands Dove and L’Oréal, this study aims to capture BA under different corporate strategies in terms of stated values, initiatives and digital communication. Both theoretical and managerial perspectives are offered in the study, which emphasizes that different activist approaches can be successful, provided strong and consistent values are adhered to. The findings of this research show that although the two brands use different activist approaches, one more communicative and the other less so, both are successful because they reflect authentic and consistent values that are considered positively by consumers. Therefore, the study questions the dominant view that BA authenticity is linked to marketing, placing greater emphasis on prosocial corporate practices over communication.