We explored the relationship and impact of service failures, acceptance of service recovery strategy, post-recovery satisfaction, and loyalty in the food delivery service industry. We used the convenience sampling method and adopted an online questionnaire survey on food delivery services for consumers aged 19 to above 30. Service failure, service recovery strategy acceptance, post-recovery satisfaction, and loyalty scales were explored. A total of 128 valid responses were analyzed for descriptive statistics, t-test and one-way analysis of variance, Pearson correlation analysis, and regression analysis. Missing food items was the most common and most serious service failure. Providing a refund was the most efficient service recovery strategy. If the service recovery strategy was handled properly, it effectively improved satisfaction and loyalty after service recovery was applied. If the service charge of delivery platforms increased, consumers mostly reduced the usage of the service. Therefore, delivery staff need to check whether the meal was correctly delivered. If service failures occur, active care or apologies must be made with the refund. Delivery platform must avoid increased service change and consumers would use the platform stably.

This research aims to discover the existing state of public junior high school teachers’ work stress, leisure constraint, and leisure participation. A questionnaire investigation approach was adopted to collect data from public junior high school teachers in Nantou County. A total of 300 questionnaires were distributed, and 295 valid questionnaires were returned. Descriptive statistics and multiple regression analysis were carried out with the data, and the following results were obtained. Nantou County public junior high school teachers’ work stress was at an upper-medium level. Student behavior had the most significant impact on work stress. Teachers’ leisure constraint was at a lower-medium level. The highest leisure constraint was from the structural constraint. Teachers’ leisure participation was at a lower-medium level, and the most frequent participation was entertainment activities. Work stress and leisure constraints had a significant effect on leisure participation. Conclusions and suggestions are provided for the reference of the junior high school teachers, junior high school, and educational institutions for future studies.

This study aimed to evaluate tourist characteristics, rental factors, non-rental factors, and use intention of shared motorcycles in tourism activities. Linear regression analysis was used to compare the differences and influences of variables. A convenience sampling survey method was adopted to investigate GoShare motorcycle-sharing service. Questionnaires were distributed to 271 respondents aged 20–29 years old who used motorcycles in tourism. With data descriptive statistics, t-test, one-way analysis of variance, and regression analysis were conducted, and four main results were obtained: (1) The respondents tended to follow a “Freestyle travel” type. (2) As a rental factor, “Environmental Efficiency” was the most important. (3) “Renting is not easy” was the most important reason not to rent a motorcycle. (4) Tourist characteristics and rental factors impacted use intention significantly. Therefore, the following suggestions were made in this study: it is necessary to (1) strengthen the promotion of the GoShare motorcycle-sharing service, (2) enhance the quality of the rental service, (3) improve the mobile application, and (4) focus on in-depth tourism and expand the services at scenic spots.