Recommender systems (RS), serving at the forefront of Human-centered AI, are widely deployed in almost every corner of the web and facilitate the human decision-making process. However, despite their enormous capabilities and potential, RS may also lead to undesired effects on users, items, producers, platforms, or even the society at large, such as compromised user trust due to non-transparency, unfair treatment of different consumers, or producers, privacy concerns due to extensive use of user’s private data for personalization, just to name a few. All of these create an urgent need for Trustworthy Recommender Systems (TRS) so as to mitigate or avoid such adverse impacts and risks. In this survey, we will introduce techniques related to trustworthy recommendation, including but not limited to explainable recommendation, fairness in recommendation, privacy-aware recommendation, robustness in recommendation, user-controllable recommendation, as well as the relationship between these different perspectives in terms of trustworthy recommendation. Through this survey, we hope to deliver readers with a comprehensive view of the research area and raise attention to the community about the importance, existing research achievements, and future research directions on trustworthy recommendation.

LLM-based Generative recommendation has attracted significant attention. However, in contrast to standard NLP tasks that inherently operate on human vocabulary, current generative recommendation approaches struggle to effectively encode items within the text-to-text framework. Due to this issue, the true potential of LLM-based generative recommendation remains largely unexplored. To better align LLMs with recommendation needs, we propose IDGenRec, representing each item as a unique, concise, semantically rich, platform-agnostic textual ID using human language tokens. This is achieved by training a textual ID generator alongside the LLM-based recommender, enabling seamless integration of personalized recommendations into natural language generation. Notably, as user history is expressed in natural language and decoupled from the original dataset, our approach suggests the potential for a foundational generative recommendation model. Experiments show that our framework consistently surpasses existing models in sequential recommendation under standard experimental setting. Then, we train a foundation recommendation model on a collected fusion dataset and tested its recommendation performance on 6 unseen datasets across different platforms under a completely zero-shot setting. The results show that the zero-shot performance of the pre-trained model is comparable to or even better than some traditional recommendation models based on supervised training, showing the potential of the IDGenRec paradigm serving as the foundation model for generative recommendation. Code and data are open-sourced at https://github.com/agiresearch/IDGenRec.

Existing research on fairness-aware recommendation has mainly focused on the quantification of fairness and the development of fair recommendation models, neither of which studies a more substantial problem--identifying the underlying reason of model disparity in recommendation. This information is critical for recommender system designers to understand the intrinsic recommendation mechanism and provides insights on how to improve model fairness to decision makers. Fortunately, with the rapid development of Explainable AI, we can use model explainability to gain insights into model (un)fairness. In this paper, we study the problem ofexplainable fairness, which helps to gain insights about why a system is fair or unfair, and guides the design of fair recommender systems with a more informed and unified methodology. Particularly, we focus on a common setting with feature-aware recommendation and exposure unfairness, but the proposed explainable fairness framework is general and can be applied to other recommendation settings and fairness definitions. We propose a Counterfactual Explainable Fairness framework, called CEF, which generates explanations about model fairness that can improve the fairness without significantly hurting the performance. The CEF framework formulates an optimization problem to learn the "minimal'' change of the input features that changes the recommendation results to a certain level of fairness. Based on the counterfactual recommendation result of each feature, we calculate an explainability score in terms of the fairness-utility trade-off to rank all the feature-based explanations, and select the top ones as fairness explanations. Experimental results on several real-world datasets validate that our method is able to effectively provide explanations to the model disparities and these explanations can achieve better fairness-utility trade-off when using them for recommendation than all the baselines.

Knowledge Graph (KG) is a flexible structure that is able to describe the complex relationship between data entities. Currently, most KG embedding models are trained based on negative sampling, i.e., the model aims to maximize some similarity of the connected entities in the KG, while minimizing the similarity of the sampled disconnected entities. Negative sampling helps to reduce the time complexity of model learning by only considering a subset of negative instances, which may fail to deliver stable model performance due to the uncertainty in the sampling procedure. To avoid such deficiency, we propose a new framework for KG embedding—Efficient Non-Sampling Knowledge Graph Embedding (NS-KGE). The basic idea is to consider all of the negative instances in the KG for model learning, and thus to avoid negative sampling. The framework can be applied to square-loss based knowledge graph embedding models or models whose loss can be converted to a square loss. A natural side-effect of this non-sampling strategy is the increased computational complexity of model learning. To solve the problem, we leverage mathematical derivations to reduce the complexity of non-sampling loss function, which eventually provides us both better efficiency and better accuracy in KG embedding compared with existing models. Experiments on benchmark datasets show that our NS-KGE framework can achieve a better performance on efficiency and accuracy over traditional negative sampling based models, and that the framework is applicable to a large class of knowledge graph embedding models.

There is increasing recognition of the need for human-centered AI that learns from human feedback. However, most current AI systems focus more on the model design, but less on human participation as part of the pipeline. In this work, we propose a Human-in-the-Loop (HitL) graph reasoning paradigm and develop a corresponding dataset named HOOPS for the task of KG-driven conversational recommendation. Specifically, we first construct a KG interpreting diverse user behaviors and identify pertinent attribute entities for each user--item pair. Then we simulate the conversational turns reflecting the human decision making process of choosing suitable items tracing the KG structures transparently. We also provide a benchmark method with reported performance on the dataset to ascertain the feasibility of HitL graph reasoning for recommendation using our developed dataset, and show that it provides novel opportunities for the research community.