The proposal in the present research study is the result of a more than two-year process developed in a pallet manufacturing company for anchor enterprises in Southern Sonora, Mexico dedicated to beer production and export to the United States of America. Considering the high pallet demand for this supplier, a strategic plan was created in 2021, establishing an important project for developing technological solutions to improve decision making supported by graphical user interface and focused on sustainability. This study shows the application of system dynamics in all the wood and pallet manufacturing processes with a strategic sourcing supply chain. The method used for its development had the following stages: (1) developing the mapping process; (2) creating the causal loop diagram; (3) developing a flow and stock model with the representing mathematical equations; (4) simulating and validating current scenarios; (5) evaluating normal, optimistic, and pessimistic scenarios with multicriteria decision making using Technique to Order Preferences by Similarity and the Ideal Solution (TOPSIS) and Faire Un Choix Adéquat (FUCA); (6) building the graphical interface. The most relevant results for the company were having quantitative information regarding the pallet demand required by the main client for wood availability, which was the main restriction in the supply chain. The solution was based on four validation tests that allowed decision makers to support the production proposals considering the assistance of the dynamic models. The main conclusion demonstrated that using well-defined operation rules and policies—considering the installed capacity and pallet demand through the model solution—allows anticipating decisions on pallet quantity and reducing the risk of out-of-time deliveries.

The evaluation and measurement of the impact and efficiency of supply chains in the management of social problems have become one of the areas that currently demands immediate attention, and that includes the implementation of humanitarian logistics actions; all due to the role played by factors such as economic performance and social sustainability that allow work on the design of government strategies and policies to address the problems faced by those communities in vulnerable situations. In this article, through a case study, a proposal is presented based on the identification of the vulnerable population with high levels of marginalization, analyzing the routes and infrastructure available for distribution, and calculating the real distances of movement between locations, to finally describe some models for locating facilities based on qualitative techniques. The objective of this work was to make a proposal for the design of a facility location model considering qualitative and quantitative variables as a basis for applying a facility location model in humanitarian logistics. The results of this proposal allow the identification and select common characteristics in the target population to design the distribution network, allowing to determine those strategies that should be implemented in humanitarian logistics.