Benxiang Zeng

Dr. Benxiang Zeng


Research Focus & Metrics

Academic Career Length

22Years (2005-Present)

(Calculated once Scilit publication data is synced: current year − year of first publication + 1)

Representative Publications

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1 April 2014 in Tourism Management Perspectives
Verified
Journal Article
Closed access
BZBenxiang Zeng
Benxiang Zeng
RGRolf Gerritsen
Rolf Gerritsen

15 July 2005 in Current Issues in Tourism
Verified
Journal Article
Closed access
BZBenxiang Zeng
Benxiang Zeng
RCRW Carter
RW Carter
TLTerry De Lacy
Terry De Lacy
The 2003 SARS epidemic created a significant negative impact on tourism development in China. This paper reviews the effects on tourism of different short-term crises, analyses the effects of SARS and explores the possibility of tourism businesses being buffered from such short-term crisis and the possible new motivations derived from the crisis. Tourism’s lack of resistance but high resilience to short term crises provides tourism and regional planning challenges. These characteristics suggest diversification and partnerships can minimise community vulnerability to crises and rapid economic recovery is possible based on tourism’s resilient nature.

1 April 2012 in Tourism Management
Verified
Journal Article
Closed access
BZBenxiang Zeng
Benxiang Zeng
CRChris Ryan
Chris Ryan

3 April 2018 in Chinese Journal of Population, Resources and Environment
Verified
Journal Article
Closed access
BZBenxiang Zeng
Benxiang Zeng
“Tourism-Assisting the Poor” has been an important approach in anti-poverty strategy. Studies suggest that the conventional tourism model fails to generate benefits for the poor and to some extent enlarges the gap between the poor and the rich, which subsequently causes more social problems. Pro-poor tourism (PPT) is regarded as an alternative model. Precisely targeted assistance to the poor is the key to initiating this model, while the institutional change and implementation mechanism are essential to run it successfully and sustainably. Social entrepreneurship focusing on social values while adopting modern business philosophy has been introduced recently as an instrument in helping disadvantage population. This paper takes the Smangus community in Taiwan as an example to explore the role of social entrepreneurship and social enterprises in PPT development. It also discusses their implications for the anti-poverty practice in other regions including ethnic areas in China.

30 October 2017 in Sustainability
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Journal Article
Open access
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BZBenxiang Zeng
Benxiang Zeng
This paper aims to establish the link between tourists’ perceptions on cultural offers and their overall satisfaction, and explore the implication of this link for sustainable tourist destination management. Assessing online customers’ reviews, this study identifies a positive correlation between visitors’ perspectives and experiences at the on-site cultural centre and visitors’ destination satisfaction. It suggests that the on-site cultural centre plays a critical role in building up visitors’ perception on cultural attributes of the destination, and its impact on visitor satisfaction is a double-edged sword. Visitors’ positive perspectives on the cultural centre enhance visitors’ experiences and contribute to their destination satisfaction; however, not only does a negative perspective on their cultural and spiritual experience compromise visitors’ satisfaction, but also subsequent negative online reviews damage the destination image and discourage visitor return/visit. The findings help destination management organisations to better understand visitors’ preference for cultural centres and therefore to improve visitors’ cultural experience. This paper appeals for further study of on-site cultural centres’ role in forming destination cultural attributes, and of social media’s potential in enriching cultural experience.

30 August 2014 in Journal of China Tourism Research
Verified
Journal Article
Closed access
BZBenxiang Zeng
Benxiang Zeng
CRChris Ryan
Chris Ryan
XCXiaoming Cui
Xiaoming Cui
Hui ChenHui Chen
Hui Chen
Using tourism as an instrument to reduce poverty is an increasingly common policy in developing countries. Based on a case study in China, this paper analyses the effects of tourism on the incomes of a poor community through the use of a survey replicating an earlier work in the same area supported by secondary data sets supplemented by observation. It was found that local households generally benefited from tourism development but may have over-estimated the extra income generated by tourism. The study also identified the existence of substantial barriers that inhibited a greater participation in tourism on the part of local people. One consequence is that the sought for increments to income are not being realised. Additionally, over time, evidence exists of a changing community assessment of the impact of tourism, and with experience of tourism those concerns become more holistic and not solely related to income generation.