Gillian Oliver

Gillian Oliver

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Research Focus & Metrics

Academic Career Length

24Years (2003-Present)

(Calculated once Scilit publication data is synced: current year − year of first publication + 1)

Representative Publications

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17 November 2020 in IEEE Transactions on Software Engineering
Verified
Journal Article
Closed access
WHWaqar Hussain
Waqar Hussain
HPHarsha Perera
Harsha Perera
JWJon Whittle
Jon Whittle
ANArif Nurwidyantoro
Arif Nurwidyantoro
RHRashina Hoda
Rashina Hoda
GOGillian Oliver
Gillian Oliver
The growing diffusion of software in society and its influence on people demands from its creators that their work carefully considers human values such as transparency, social responsibility, and equality. But how do software practitioners address human values in software engineering practice’ We interviewed 31 software practitioners from two organizations, each having a strong values framework, with the aim to understand: (a) practitioners’ perceptions of human values and their role in software engineering; (b)practices that practitioners use to address human values in software; and (c) challenges they face during this process. We report our findings from two contrasting case studies on how practitioners “engineer” values in their unique organizational settings. We found evidence that organizational culture significantly contributes to how values are addressed in software. We summarize recommendations from the practitioners to support proactive engineering of values-conscious software.

25 April 2008 in Journal of Documentation
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Journal Article
Closed access
GOGillian Oliver
Gillian Oliver
Purpose: The purpose of this article is to explore the concept of information culture, and to demonstrate its utility when considering information management in organisations.Design/methodology/approach: Case studies were conducted of organisations with similar functions, located in regions likely to have different cultural dimensions.Findings: The findings show that different values and attitudes to information are influencing factors of the information culture in the organisations studied.Practical implications: Knowledge and understanding of the features of information culture will assist with addressing the challenges of organisational information management in this globalised age.Originality/value: This research adds to the body of knowledge about information culture, in particular national dimensions.

13 April 2012 in Library Review
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Journal Article
Closed access
PFPatricia C. Franks
Patricia C. Franks
GOGillian Oliver
Gillian Oliver
This paper was originally presented during the IFLA 2011 Annual World Library and Information Congress held in San Juan, Puerto Rico, 13‐18 August 2011. Published with the kind permission of IFLA www.ifla.org/

23 July 2024 in Business Process Management Journal
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Journal Article
Closed access
MHMd Khalid Hossain
Md Khalid Hossain
ASAashish Srivastava
Aashish Srivastava
GOGillian Oliver
Gillian Oliver
EIEkramul Islam
Ekramul Islam
NJNayma Akther Jahan
Nayma Akther Jahan
TMTanjheel Hasan Mahdi
Tanjheel Hasan Mahdi
Purpose: The purpose of this paper is to investigate the organizational readiness perspective of adopting artificial intelligence and big data analytics in the textile and garment industry in Bangladesh along with identifying the associated factors. Design/methodology/approach: The research uses a qualitative method using semi-structured interviews with representatives of business organizations and stakeholders of Bangladesh’s textile and garment industry. Findings: The research reveals that the textile and garment industry in Bangladesh currently has low organizational readiness to adopt artificial intelligence and big data analytics. This is due to moderate knowledge- and leadership-readiness along with low human-, finance- and engagement-readiness of most of the business organizations. The readiness aspects interplay with each other and need to be improved holistically. Practical implications: Considering the significant global and national importance of Bangladesh’s textile and garment industry, gaining insights into the industry’s current state of readiness for adopting artificial intelligence and big data analytics would offer valuable assistance to both national and global economies and may enhance economic outcomes. Originality/value: Since no exploratory study was conducted to understand the organizational readiness aspects of adopting artificial intelligence and big data analytics of the globally significant textile and garment industry in Bangladesh, the paper analyzes five key aspects of such readiness and offers a basis for conducting similar studies in other emerging economies.

11 January 2022 in IEEE Transactions on Software Engineering
Verified
Journal Article
Closed access
WHWaqar Hussain
Waqar Hussain
MSMojtaba Shahin
Mojtaba Shahin
RHRashina Hoda
Rashina Hoda
JWJon Whittle
Jon Whittle
HPHarsha Perera
Harsha Perera
GOGillian Oliver
Gillian Oliver
Agile methods are predominantly focused on delivering business values. But can Agile methods be adapted to effectively address and deliver human values such as social justice, privacy, and sustainability in the software they produce Human values are what an individual or a society considers important in life. Ignoring these human values in software can pose difficulties or risks for all stakeholders (e.g., user dissatisfaction, reputation damage, financial loss). To answer this question, we selected the Scaled AgileFramework (SAFe), one of the most commonly used Agile methods in the industry, and conducted a qualitative case study to identify possible intervention points within SAFe that are the most natural to address and integrate human values in software. We present five high-level empirically-justified sets of interventions in SAFe: artefacts, roles, ceremonies, practices, and culture. We elaborate how some currentAgile artefacts (e.g., user story), roles (e.g., product owner), ceremonies (e.g., stand-up meeting), and practices (e.g., business-facing testing) in SAFe can be modified to support the inclusion of human values in software. Further, our study suggests new and exclusive values-based artefacts (e.g., legislative requirement), ceremonies (e.g., values conversation), roles (e.g., values champion), and cultural practices (e.g., induction and hiring) to be introduced in SAFe for this purpose. Guided by our findings, we argue that existingAgile methods can account for human values in software delivery with some evolutionary adaptations.

1 January 2022 in Information and Software Technology
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Journal Article
Closed access
ANArif Nurwidyantoro
Arif Nurwidyantoro
MSMojtaba Shahin
Mojtaba Shahin
MCMichel Chaudron
Michel Chaudron
WHWaqar Hussain
Waqar Hussain
RSRifat Shams
Rifat Shams
JWJon Whittle
Jon Whittle