This study investigates the impact of initial contact of drivers with an SAE Level 3 Automated Driving System (ADS) under real traffic conditions, focusing on the Mercedes-Benz Drive Pilot in the EQS. It examines Acceptance, Trust, Usability, and User Experience. Although previous studies in simulated environments provided insights into human-automation interaction, real-world experiences can differ significantly. The research was conducted on a segment of German interstate with 30 participants lacking familiarity with SAE Level 3 ADS. Pre-and post-driving questionnaires were used to assess changes in acceptance and trust. Supplementary metrics included post-driving ratings for usability and user experience. Findings reveal a significant increase in acceptance and trust following the first contact, confirming results from prior studies. Factors such as Performance Expectancy, Effort Expectancy, Facilitating Condition, and Perceived Safety were rated higher after initial contact with the ADS. However, inadequate communication from the ADS to the human driver was detected, highlighting the need for improved communication to prevent misuse or confusion about the operating mode. However, it’s worth noting that most participants already had a high affinity for technology. Although overall reception was positive and showed an upward trend post first contact, the ADS was also perceived as demanding as manual driving. Future research should focus on a more diverse participant sample and include longer or multiple real-traffic trips to understand behavioral adaptations over time.

The increasing volume of personal motorized vehicles (PMVs) in cities has become a serious issue leading to congestion, noise, air pollution and high land consumption. To ensure the sustainability of urban transportation, it is imperative to transition the current transportation paradigm toward a more sustainable state. Transitions within socio-technical systems often arise from niche innovation. Therefore, this paper pursues the technical optimization of such a niche innovation by applying a technical sustainability perspective on an innovative mobility and logistics concept within a case study. This case study is based on a centrally managed connected, automated, shared and electric (CASE) vehicle fleet which might replace PMV use in urban city centers of the future. The key technical system components of the envisioned mobility and logistics concept are analyzed and optimized with regard to economic, ecological and social sustainability dimensions to maximize the overall sustainability of the ecosystem. Specifically, this paper identifies key challenges and proposes possible solutions across the vehicle components as well as the orchestration of the vehicles’ operations within the envisioned mobility and logistics concept. Thereby, the case study gives an example of how different engineering disciplines can contribute to different sustainability dimensions, highlighting the interdependences. Finally, the discussion concludes that the early integration of sustainability considerations in the technical optimization efforts of innovative transportation systems can provide an important building block for the transition of the current transportation paradigm to a more sustainable state.