This paper presents a novel integrated multi-criteria decision-making model consists of the CRITIC (CRiteria Importance Through Intercriteria Correlation) technique and the EDAS (The Evaluation based on Distance from Average Solution) method to evaluate the selection of the urban rail vehicles operated in the public transport systems. In order to determine the selection criteria in a more realistic perspective, a board of experts consists of seven members, who perform as senior executives in the public transport institutions of the country, was constructed and many round tables meetings were organized with together the members of the board for determining the procedure to follow to reach meaningful and applicable results. At the beginning of the research, approximately fifty selection criteria were determined by the research team and some of them were eliminated during the preparation process of this study. Finally, 22 factors were determined as the selection criteria, which will be used in this research. These factors are the selection criteria directly or indirectly affecting the selection process and results. Also, rail tram types currently operated in the various cities of Turkey were determined as decision alternatives. These options were evaluated by using the proposed integrated MCDM approach. When the obtained results are evaluated, it can be seen that the proposed model has the potential to give very successful results for evaluating the selection process of the urban rail systems. Moreover, it can be implemented as a decision support system by decision-makers, who perform in the public transport authorities. Finally, it can also be applied for decision-making problems faced in the various fields.

Purpose: Pharmaceutical supply chains (PSCs) need a well-operating and faultless logistics system to successfully store and distribute their medicines. Hospitals, health institutes, and pharmacies must maintain extra stock to respond requirements of the patients. Nevertheless, there is an inverse correlation between the level of medicine stock and logistics service level. The high stock level held by health institutions indicates that we have not sufficiently excellent logistics systems presently. As such, selecting appropriate logistics service providers (drug distributors) is crucial and strategic for PSCs. However, this is difficult for decision-makers, as highly complex situations and conflicting criteria influence such evaluation processes. So, a robust, applicable, and strong methodological frame is required to solve these decision-making problems.Design/methodology/approach: To achieve this challenging issue, the authors develop and apply an integrated entropy-WASPAS methodology with Fermatean fuzzy sets for the first time in the literature. The evaluation process takes place in two stages, as in traditional multi-criteria problems. In the first stage, the importance levels of the criteria are determined by the FF-entropy method. Afterwards, the FF-WASPAS approach ranks the alternatives.Findings: The feasibility of the proposed model is also supported by a case study where six companies are evaluated comprehensively regarding ten criteria. Herewith, total warehouse capacity, number of refrigerated vehicles, and personnel are the top three criteria that significantly influence the evaluation of pharmaceutical distribution and warehousing companies. Further, a comprehensive sensitivity analysis proves the robustness and effectiveness of the proposed approach.Practical implications: The proposed multi-attribute decision model quantitatively aids managers in selecting logistics service providers considering imprecisions in the multi-criteria decision-making process.Originality/value: A new model has been developed to present a sound mathematical model for selecting logistics service providers consisting of Fermatean fuzzy entropy and WASPAS methods. The paper's main contribution is presenting a comprehensive and more robust model for the ex ante evaluation and ranking of providers.