Pro-environmental behaviors in the workplace are less investigated than those in the public and private spheres. With this in mind, and through the values framework of workplace spirituality (WPS), synthesizing the theories of connectedness and organizational citizenship, the current study proposed a theoretical model to gauge the influence of WPS, a relatively new area of inquiry in organizational research and a neglected field in tourism and hospitality, on hotel employees’ organizational citizenship behavior for the environment (OCBE). In this framework, the emerging concept of connectedness to nature (CNS) – a strong cognitive and affective predictor of pro-environmental behavior – was depicted as a mediator, and the construct of environmental awareness (EA) was deemed a moderator. The intended model received support through empirical testing, and results confirmed that WPS is significantly associated with employees’ OCBE, and CNS indirectly affects the relationship between WPS and OCBE, while EA functions as a booster. The theoretical and practical implications of the study were discussed, and a series of contributory managerial implications were described accordingly.

In the context of the sharing economy, Airbnb has become a formidable mode of accommodation in the tourism industry worldwide, with a presence in over 34,000 cities in 191 countries. However, the risks associated with online bookings are significant dimensions of this e-market domain. This study assesses Airbnb hosts’ perceived risks and investigates the effects of service, financial, safety and security, psychological and political risks on the host’s satisfaction and intention to continue and recommend this business to potential hosts. A survey was administered to 221 Airbnb hosts located in Northern Cyprus. Structural equation modeling (SEM) was used to test the proposed conceptual model. The results revealed that host satisfaction is negatively influenced by financial and safety and security risks; continuance intention is negatively affected by financial, safety and security, and political risks; intention to recommend this business is negatively affected by political risk; and psychological risk increases satisfaction and intention to continue and recommend. By highlighting the theoretical and managerial implications, this study informs Airbnb management of the potential risks associated with this peer-to-peer (P2P) business in order to minimize the associated risks, enhance host satisfaction and the quality of their services, and encourage hosts to recommend Airbnb to their peers.

The purpose of the study is to design and develop a recommended system based on agent and web technologies, which utilizes a hybrid recommendation filtering for the smart tourism industry. A hybrid recommendation system based on agent technology is designed by considering the online communication with other sectors in the tourism industry, such as the tourism supply chain, agency etc. However, online communication between the sectors via agents is designed and developed based on the contract net protocol. Furthermore, the design system is developed on the java agent development framework and implemented as a web application. Case study-based results considering two scenarios involving 100 customers illustrated that the proposed web application improves the rate of the recommendation for the customers. In the first scenario without disturbances, this rate was improved by 20% and the second scenario with disturbances yielded a 30% rate of acceptable recommendation. In addition, based on the second scenario, real time data communication on the system occurred, thus the proposed system supported real time data communication.

The aims of this study are manifold. First, to investigate the potentials of architectural heritage in the context of tourism destination development, as well as examine public sector policies and make plans toward the preservation of these resources. Secondly, to appraise the outcome of preservation and its implications for tourism. The study is an effort to explore and understand the interrelationships between tourism and architectural heritage sites through tourist image and perception. For the purposes of this research, numerous heritage sites were sampled in Portugal. A mixed research method was utilized to gauge tourists’ image/perception of heritage resources, and impact (quantitative approach). A qualitative approach was utilized to assess the priority of tourists in their visits and public-sector policies toward heritage resource management and planning. The fuzzy logic method was used to assess the architectural value and the tourist and preservation potential of historical buildings in Porto/Aveiro. The contribution and implications of the study are also explained. The results revealed that architectural heritage resources have the most appeal to tourists. The study to date demonstrates the architectural value and tourist and preservation potential of the buildings observed via evaluation by fuzzy logic methods.

Although several studies have researched the hotel employees’ environmental behavior, none has addressed the hotel employees’ perception of their respective hotels’ sustainability practices. This study aims to investigate the sustainable practices in four and five star hotels in a Mediterranean island by employing Global Sustainable Tourism Council (GSTC) hotel criteria indicators, indicators of sustainable development for tourism destinations (WTO), and the European Union’s (EU) sustainability framework for the Mediterranean hotels− “Nearly Zero-Energy Hotels” (NEZEH), and global sustainable development goals (SDG) in the context of three dimensions: social, economic and environment. The sampled hotels claim that their operation system is conformed to sustainability principles with the aim of furthering their green agenda. In this study, we aim to investigate the validity and extent of this claim. About 290 (N = 290) employees in the specified hotels were surveyed. The measurement instruments were compiled based on sustainability indicators that encompassed addressing social, economic, and environmental dimensions. The research questions contextualized around four main themes: effective sustainability planning, maximizing social and economic benefits for the local community, enhancing cultural heritage, and reducing negative environmental impacts. For the statistical and data analysis, SEM (structural equation modeling) is used. Study revealed that employees are a legitimate and credible source of information about sustainability practices. It is also revealed that as going green is becoming a means toward branding, hotels are making efforts to implement a genuine sustainability practice. Study also indicated that the majority of employees validated the sustainability practices as genuine.

In studies of the impact of tourism, considerable attention has been given to the attitudes and perceptions of host communities toward tourism. However, most of these studies have focused on tourism in general and on sporadic alternative tourism in particular. This study aims to fill a gap in the research literature by examining residents’ perceptions of the economic, socio-cultural, and environmental sustainability of edu-tourism. It contributes to the limited literature on edu-tourism and to that on residents’ perceptions of tourism in small island developing states. A sample of 300 (N = 300) residents was surveyed in the city of Famagusta in Northern Cyprus to investigate residents’ attitudes toward the sustainability of edu-tourism. ANOVA and Cramér’s V tests were applied to analyze the perceptions of residents of the social, economic, and environmental impacts of edu-tourism. The influence of the socio-demographic characteristics of the residents on their perceptions and attitudes was of these issues was also examined. The study revealed that there is a variety of attitudes among residents toward the sustainability of edu-tourism and that, although residents are generally positive about edu-tourism, attitudes toward its social and environmental sustainability are mixed.