The emergence of novel cellular network technologies, within 5G, are envisioned as key enablers of a new set of use-cases, including industrial automation, intelligent transportation, and tactile internet. The critical nature of the traffic requirements ranges from ultra-reliable communications, massive connectivity, and enhanced mobile broadband. Thus, the growing research on cellular network monitoring and prediction aims for ensuring a satisfied user-base and fulfillment of service level agreements. The scope of this study is to develop an approach for predicting the cellular link throughput of end-users, with a goal to benchmark the performance of network slices. First, we report and analyze a measurement study involving real-life cases, such as driving in urban, sub-urban, and rural areas, as well as tests in large crowded areas. Second, we develop machine learning models using lower-layer metrics, describing the radio environment, to predict the available throughput. The models are initially validated on the LTE network and then applied to a non-standalone 5G network. Finally, we suggest scaling the proposed model into the future standalone 5G network. We have achieved 93% and 84% R^2 accuracy, with 0.06 and 0.17 mean squared error, in predicting the end-user's throughput in LTE and non-standalone 5G network, respectively.

Quality of Experience (QoE) as an aggregate of Quality of Service (QoS) and human user-related metrics will be the key success factor for current and future mobile computing systems. QoE measurement and prediction are complex tasks as they may involve a large parameter space such as location, delay, jitter, packet loss, and user satisfaction just to name a few. These tasks necessitate the development of practical context-aware QoE models that efficiently determine relationships between user context and QoE parameters. In this paper, we propose, develop, and validate a novel decision-theoretic approach called CaQoEM for QoE modelling, measurement, and prediction. We address the challenge of QoE measurement and prediction where each QoE parameter can be measured on a different scale and may involve different units of measurement. CaQoEM is context-aware and uses Bayesian networks and utility theory to measure and predict users' QoE under uncertainty. We validate CaQoEM using extensive experimentation, user studies and simulations. The results soundly demonstrate that CaQoEM correctly measures range-defined QoE using a bipolar scale. For QoE prediction, an overall accuracy of 98.93% was achieved using 10-fold cross validation in multiple diverse network conditions such as vertical handoffs, wireless signal fading and wireless network congestion.

Today’s research on Quality of Experience (QoE) mainly addresses multimedia services. With the introduction of the Internet of Things (IoT), there is a need for new ways of evaluating the QoE. Emerging IoT services such as autonomous vehicles (AV) are more complex and involve additional quality requirements, such as those related to machine-to-machine communication that enables self-driving. In fully autonomous cases, it is the intelligent machines operating the vehicles. Thus, it is not clear how intelligent machines will impact end-users QoE, but also how end-users can alter and affect a self-driving vehicle. This article argues for a paradigm shift in the QoE area to cover the relationship between humans and intelligent machines. We introduce the term Quality of IoT-experience (QoIoT) within the context of AV, where the quality evaluation, besides end-users’, considers quantifying the perspectives of intelligent machines with objective metrics. Hence, we propose a novel architecture that considers Quality of Data (QoD), Quality of Network (QoN), and Quality of Context (QoC) to determine the overall QoIoT in the context of AVs. Finally, we present a case study to illustrate the use of QoIoT.