The rapid advancement of digital technologies in education is revolutionizing learning environments and influencing the future of educational methodologies. This study seeks to determine the parameters affecting students’ satisfaction with e-learning platforms utilized during the COVID-19 pandemic, within a multimodal educational framework. A Structural Equation Modeling (SEM) approach was used to examine the contributions of different components to students’ views of e-learning tools and the inter-relationships between them. Data were gathered from 314 students via a questionnaire, with the dependent variable being student satisfaction with e-learning platforms and the independent variables comprising the perceived benefits and disadvantages, ease of use, prior experience, perceptions of the platforms, perceived risks, and communication efficiency between students and professors. The results indicated that 78% of the variance in student satisfaction was explained by these parameters (R-squared = 0.78), underscoring the substantial impact of these features on the digital learning experience. This study enhances the comprehension of the influence of e-learning platforms within a multimodal educational framework on students’ learning experiences, especially with the challenges presented by the pandemic. The collected insights can guide the development of more effective, accessible, and user-focused educational tools.