Purpose: The study aims to revisit six previously defined challenges in information security risk management to provide insights into new challenges based on current practices. Design/methodology/approach: The study is based on an empirical study consisting of in-depth interviews with representatives from public sector organisations. The data were analysed by applying a practice-based view, i.e. the lens of knowing (or knowings). The results were validated by an expert panel. Findings: Managerial and organisational concerns that go beyond a technical perspective have been found, which affect the ongoing social build-up of knowledge in everyday information security work.. Research limitations/implications: The study has delimitation as it consists of data from four public sector organisations, i.e. statistical analyses have not been in focus, while implying a better understanding of what and why certain actions are practised in their security work. Practical implications: The new challenges that have been identified offer a refined set of actionable advice to practitioners, which, for example, can support cost-efficient decisions and avoid unnecessary security trade-offs. Originality/value: Information security is increasingly relevant for organisations, yet little is still known about how related risks are handled in practice. Recent studies have indicated a gap between the espoused and the actual actions. Insights from actual, situated enactment of practice can advise on process adaption and suggest more fit approaches.
1 January 2019 in International Journal of Risk Assessment and Management
In this study, the enactment of information security risk management by novice practitioners is studied by applying an analytical lens of security-related stress. Two organisations were targeted in the study using a case study approach to obtain data about their practices. The study identifies stressors and stress inhibitors in the ISRM process and the supporting ISRM tools and discusses the implications for practitioners. For example, a mismatch between security standards and how they are interpreted in practice has been identified. This mismatch was further found to be strengthened by the design of the used ISRM tools. Those design shortcomings hamper agility since they may enforce a specific workflow or may restrict documentation. The study concludes that security-related stress can provide additional insight into security-novice practitioners' ISRM challenges.