Technology adoption is accepting, integrating, and using the latest innovative technologies in society. Artificial intelligence (AI) and robotics are changing the face of the industrial and service sectors. There is a need to change the traditional way of teaching by introducing the latest innovative methods. This study aims to measure the intention of adopting AI-based robots in the educational system of Indian universities. This study uses three theories technology acceptance model, the theory of planned behaviour, and the technology readiness index. Thirteen hypotheses are proposed for this study. The teachers and students survey Indian universities. This study also measures the users’ attitudes and the impact on their intention. Nine hypotheses got accepted, and four hypotheses got rejected. This study will benefit the university administration as they will understand the importance of AI-based robots and their applications. These will also be helpful in a way that the students and teachers both are in favours of the adoption process.

Purpose: Blockchain can track the material from the manufacturer to the end customers. Therefore, it can ensure the product's authenticity, transparency and trust in the retail supply chain (SC). There is a need to trace and track the retail products before it reaches the customers to check the quality of the products so that expired products can be recycled and reused, which in turn will help gain customers' trust. This research aims to investigate retail employees' behavioural intention to adopt blockchain in the retail SC.Design/methodology/approach: To examine the behavioural intention of employees in the retail SC, the research uses three theories – the technology acceptance model; the unified theory of acceptance and use of technology; and the theory of planned behaviour. The technology acceptance model measures the employee's acceptance of blockchain in the retail SC. The unified theory of acceptance is used in this research to measure how blockchain adoption will improve the performance of the employees. The theory of planned behaviour is used in this research to measure whether the employees intend to adopt blockchain. A survey was carried out in the retail stores of India. Exploratory factor analysis and structural equation modelling were used for data analysis.Findings: This study found that the employees of the retail stores have a positive intention and attitude to adopt blockchain technology. Further, it was found that perceived behavioural control and effort expectancy was not promoting blockchain adoption in the retail sector.Practical implications: This study will help the retail stores' employees understand the blockchain in their operations and will motivate the top management of the retail companies to adopt this technology. The study is limited to the retail SC in India only.Originality/value: This study uses three theories technology acceptance model; the unified theory of acceptance and use of technology; and the theory of planned behaviour, which were not used in earlier studies of blockchain adoption in the retail SC.

Purpose: This research tries to find the blockchain-based resilience strategies that can help the supply chains of micro, small, and medium-sized enterprises (MSMEs) to recover from the disruptions and work effectively in a resource-based view perspective.Design/methodology/approach: Eight broad strategies and 32 sub-strategies are identified from the literature review. Delphi study was carried out, and detailed discussion with 16 experts helped in finalizing these strategies. Further, the best-worst method (BWM) prioritized these strategies.Findings: The findings suggests that “building social capital,” improving “coordination capabilities,” “sensitivity towards market,” “flexibility in process and production,” “reduction in process and lead time,”and “having a resource efficiency and redundancy” are the top strategies on which the top management should focus to overcome the situations of disruptions and enhance performance of MSMEs.Practical implications: The blockchain-based strategies will enable the companies in tracing the products from the company to customers. Further, the customers will be able to identify their manufacturers, the raw materials used in manufacturing, and the life and quality of raw used materials. Altogether the textile industry will become more sensitive toward environmental practices.Originality/value: The previous research has not identified and evaluated the blockchain-based resilience strategies, and therefore this study tries to fill this gap. This study used a smaller sample from the experts, so the results may vary if the larger data set is used and hypothesis testing can be done.

Purpose: This research investigates the adoption of the industrial Internet of things (IIoT) in SMEs to achieve and increase organizational performance. With the latest technology, small and medium-sized enterprises (SMEs) can create a competitive edge in the market and better serve customers.Design/methodology/approach: Twelve hypotheses are proposed for this study. This study constructed a questionnaire based on technological, organizational, environmental and human perspectives. A survey is conducted on the SMEs of India using the questionnaire.Findings: Eight hypotheses were accepted, and four hypotheses were not supported. The hypotheses rejected are infrastructure, organizational readiness, internal excellence and prior experience. The findings suggested that adopting IIoT in SMEs will increase organizational performance.Research limitations/implications: This study will be helpful for the manager, top management and policymakers. This study identified the areas SMEs need to work on to adopt the technologies.Originality/value: In the literature, no article considered IIoT adoption in SME firms as a human factor. Therefore, this study is unique, including human, technological, organizational and environmental factors.