The impact of new digital technologies creates challenges for the digital transformation process in company sustainability areas. The purpose of this study was to determine the degree of contribution of digital-transformation-enabling technologies to company sustainability areas of three pulp and paper manufacturing companies in Brazil and relate it to the UN Sustainable Development Goals (SDGs). Through a systematic literature review based on the PRISMA method, we sought to assess the key concepts of sustainability and the implementation of digital transformation (DT) through its enabling digital technologies. A field study was conducted in three Brazilian pulp and paper companies to assess the degree of contribution. They are leading companies in the paper and cellulose industry in Brazil. The results obtained indicate that the companies in this sample are still in a growth process regarding the use of digital technologies in their sustainability areas. Only one digital technology, cloud computing, appears relevant in one of the companies studied, which differs from the theoretical framework presented by the literature. To achieve the SDGs goals, countries, especially emerging ones, need to develop their technologies and their business and improve the results that relate to sustainability. The research method applied in this study can be replicated to other companies where the impact of digital transformation technologies on company sustainability is critical.

Innovation has been the transforming tool of precision agriculture as a response to population growth and the demand for more food with quality, less waste, food security, and sustainable management of environmental resources. The challenges are to increase the productivity of cultivated areas, both for current and future areas, to manage the use of potable water, scarce in many regions, to keep the soil fertile, and to reduce waste through reuse, optimization, resource sharing, and operational and strategic management based on accurate information of planting, harvesting, and management of environmental conditions, which are also objectives of the Circular Economy. Therefore, using Industry 4.0 technologies in agriculture becomes fundamental to facing such challenges. This paper presents a systematic literature review on Industry 4.0 technologies adopted in agriculture for sustainable development, considering environmental, economic, and social benefits. The research pointed to the use of IoT in irrigation control systems by sending automatic commands, monitoring soil and weather conditions, in the use of machinery with some automation features and in cloud data storage systems, and with the use of Big Data analytical tools, with access by mobile devices, these uses contribute to operational and strategic decision making in the management of planting and harvesting. However, the literature review did not find a technological architecture for Integrated Services in Agriculture 4.0. Thus, this paper proposes a Service Architecture that enables the promotion of a Circular Economy in Agriculture 4.0. The contribution of this article to the theory is in the expansion of knowledge of the use of technologies in Agriculture 4.0. In terms of practice, this article provides an Integrated Service Architecture so that new products can be developed for Agriculture 4.0 and thus contribute to society in reducing food insecurity, generating environmental, economic, and social benefits, and promoting the Circular Economy in Agriculture 4.0.

A Gestão do Conhecimento (GC) tem ganhado espaço como temática de pesquisa relevante junto às diversas ciências. Assim, a GC voltada à produção científica tem sido responsável pela disseminação de conhecimentos e apoio ao desenvolvimento científico de um país. O objetivo desta pesquisa é apresentar o perfil dos Programas de Pós-graduação Stricto Sensu (mestrado e doutorado) na área de Gestão do Conhecimento existentes no Brasil, bem como apresentar o panorama de sua produção científica. Como método de pesquisa foi utilizada a abordagem quantitativa por meio de pesquisa bibliográfica, bibliométrica e documental, executada a partir dos dados coletados nas seguintes bases de dados brasileiras: Plataforma Sucupira e Qualis Periódicos CAPES do Ministério da Educação. Como resultados auferidos, foram identificados 23 Programas de Pós-graduação em 21 diferentes instituições de ensino superior, que apresentam 38 linhas de pesquisa relacionadas à temática GC. Observou-se ainda que oito das 49 áreas de avaliação da CAPES têm Programas voltados à GC, com destaque para as áreas ‘Interdisciplinar’ e ‘Comunicação e Informação’. Registraram-se em média 41,8 publicações de artigos em periódicos por programa e por ano analisados, com média de 0,35 de artigo publicado por docente em periódicos com Qualis estrato A (mais elevados).

O teletrabalho é uma realidade cada vez mais presente nos países desenvolvidos, tendo sido experimentado por diferentes tipos de empresas. Esta pesquisa teve como objetivo compreender como e por que as empresas de call center e contact center utilizam o teletrabalho na prestação de serviços. As quatro empresas abordadas representam 92% do universo de empresas prestadoras desse serviço no Brasil, por meio de teletrabalhadores residenciais. Utilizou-se o método de pesquisa quali-quanti, com a combinação do método de estudo de caso e o método survey. As conclusões da pesquisa revelaram que o teletrabalho residencial tem sido utilizado com muito equilíbrio. As razões do uso desta modalidade foram: redução de custos; aumento da produtividade; melhoria da qualidade de atendimento aos clientes; possibilidade de oferecer melhor qualidade de vida aos teletrabalhadores residenciais e portadores de deficiência, proporcionando-lhes oportunidades de empregos com inclusão social e digital.

The increasing impact of digital technologies on society is marked by rapid and disruptive changes, including more efficient and modern processes, and is pushing companies to adopt digital solutions. However, companies have limited options, and can rarely avoid being affected by the speed and challenges introduced by digital technologies. Researchers have observed that, despite the advantages they bring, the cybersecurity risks associated with these technologies are not fully apparent. In this context, the present study aims to uncover the risks associated with using digital transformation technologies, which may lead to outcomes that fall short of initial expectations. As the research methodology, a systematic literature review was conducted involving a search for scientific articles in bibliographic databases in order to identify, organize, and classify these risks. This review offered visibility into the risks companies face when adopting digital technologies and provided a framework that highlights the most relevant risks. IT specialists validated these risks through a consistent questionnaire followed by application of the Cronbach’s alpha coefficient applied, aligning our systematic literature review with market realities regarding the risks that companies are exposed to when using digital technologies. As a contribution to both industry and academia, this work offers a framework that can support companies in their digital transformation journey by helping them to recognize and manage the cybersecurity risks associated with digital technologies. Future studies could expand on this framework by developing a model for risk prioritization and mitigation.

O objetivo desta pesquisa é identificar a possível influência positiva da aplicação de práticas de gestão do conhecimento (PGC) no desenvolvimento ágil de software (DAS). Esta é uma pesquisa de natureza exploratória-descritiva e de abordagem qualitativa, que realizou revisão da literatura para estabelecer a proposição de pesquisa delineada, que foi refinada e validada a partir de teste de face e aplicação de survey controlado executado com emprego do método Delphi junto a especialistas acadêmicos e profissionais de mercado. Obteve-se consenso de 90,4% entre os especialistas consultados, validando assim a proposição de pesquisa estabelecida. Concluiu-se que as PGC podem influenciar positivamente o DAS. E ainda que as PGC podem facilitar as atividades, incentivar a equipe desenvolvedora de software a compartilhar suas descobertas e que estas são relevantes para as empresas e times de software, possibilitando a geração de benefícios ao serem aplicadas ao DAS destes tipos de empresas e times.