Purpose: The consideration of external stakeholders has proven to be more critical than internal stakeholders in construction projects. The purpose of this paper is to present the diverse expectations of external stakeholder groups, i.e. governmental authorities, general public, and affected local communities, in construction projects. The practical steps to manage the expectations are also outlined. Design/methodology/approach: A three-stage methodology was adopted for the review. The primary terms “stakeholder,” “project participants,” or “project environment” were first searched in four popularly search engines and eight top journals that publish construction research to retrieve publications. After a second-stage filtering process, the selected data were then analyzed and reviewed in line with the objectives. Findings: In total, 49 common expectations were identified and classified. The results indicate that each stakeholder group pursues expectations in line with the social, environmental, and economic sustainability objectives. For effective management, project managers (PMs) must know stakeholder opportunities and threats, fulfill social responsibilities, establish common goals, apply appropriate strategies, and enhance stakeholder satisfaction. Research limitations/implications: The identified expectations are only based on the selected publications. Even though the expectations have been categorized in line with the triple bottom line model, the relative importance of the expectations cannot be ascertained since there is no empirical support. Practical implications: PMs can play safe by acknowledging the stakeholder expectations and employ such strategies to curtail resulting impacts and maximize mutual benefits. The list of expectations could also be used to promote equitable value optimization in projects, enhance needs fulfillment, and facilitate the evaluation of external stakeholder satisfaction. Originality/value: This study provides a comprehensive checklist of construction stakeholder expectations which hitherto, is lacked in the literature. Moreover, practical steps to manage the expectations of external stakeholders have been discussed.

Over the years, there has been an increasing trend in the use of unsolicited proposals for public–private partnership (PPP) project implementation. However, most unsolicited PPPs are often characterized as controversial and offer poor value for money. This paper aims to investigate the strategies for effective management of unsolicited proposals for PPP implementation. In addition, the commonly used and most suitable tendering methods for managing unsolicited PPP proposals are explored. Results reveal seven critical strategies for managing unsolicited PPP proposals: existence of well-structured and clear policy guidelines for unsolicited proposals; thorough assessment of value for money, innovation, cost, and risks of proposals; employment of highly skilled and competent staff during evaluations of proposals; competitive, fair, and transparent tendering process; extensive public consultation and stakeholder engagement; comprehensive evaluation of the impact of unsolicited proposals on sector/national policy; and adequate protection of intellectual property rights of the original proponent. Furthermore, regular procurement and best and final offer are the commonly used and most suitable tendering methods. The research outputs inform policymakers and private proponents of the key measures required in achieving value for money and wider social benefits for unsolicited PPPs.

The study focuses on evaluating the factors contributing to the success of external stakeholder management (SM) at the project planning stage from the perspective of developing countries. Questionnaire survey data was collected from project management practitioners in Ghana and analyzed using mean scoring, factor analysis, and fuzzy synthetic evaluation. The analysis revealed that the involvement of external stakeholders in decision-making is of topmost rank ($\mathrm{mean}=4.717$ ) and effective communication with external stakeholders makes the highest individual contribution ($\mathrm{weighting}=1.000$ ). In descending order of contribution based on index values, the seven activity groups established are involving stakeholders and ensuring mutual trust (4.666), effective communication with stakeholders (4.633), sustaining relationships with stakeholders (4.373), preliminary planning (4.006), analyzing project and stakeholder information (3.719), assessing stakeholder attributes and needs (3.675), and developing and applying effective strategies (3.610). Following, an evaluative process model (EPM), which is essentially a practice framework, was developed and demonstrated using the relative weightings of activities. The expert validation results showed that the EPM is comprehensive, objective, reliable, and appropriate for the purpose. The findings contribute to advancing stakeholder theory in construction management research in the context of developing countries. Practitioners can effectively apply, evaluate, compare, and improve the contributing activities in external SM process to inform about needed managerial decisions in projects. The findings will guide practitioners to be more externally oriented, resolve external stakeholder issues proactively, manage project more ethically and sustainably, and improve project success.

Previous research indicates that involving representatives of the public in stakeholder management increases the likelihood of obtaining successful outcomes when managing the public as stakeholders on PPP projects. Relatively little is however known about the exact roles played by traditional authorities, who are powerful public representatives and significantly influence the public and the stakeholder management process on PPP projects worldwide. A case study of a PPP was conducted to explore this question. Through a thematic analysis of data collected from multiple sources, four main roles of traditional authorities were identified: mediation; project monitoring; community representation; and custody management of community culture and physical resources. These roles and their associated outcomes make traditional authorities a crucial link between project executors and the public during stakeholder management. This study provides a step towards developing strategies for collaborating with traditional authorities for better stakeholder management of the public on PPP projects.

In many parts of the world, traditional authorities influence the pre-construction stakeholder management process on infrastructure projects. In this conceptual article, we sought to explore the dimensions of traditional authority that influence stakeholder management at the pre-construction stage, using the case of Ghana. Twenty-nine different issues related to traditional authority were identified through a systematic literature review. Then, through a narrative focus group discussion, the issues were validated, revised and condensed into 21 items. Through thematic analysis, the issues were clustered into four dimensions of traditional authority influences: power and role of traditional leadership; expectations of traditional leadership; project impacts on community resources; and impact of religious and cultural values. Through a further abstraction of the results, we identified six patterns of influence that emerge from the interaction between traditional authorities and other stakeholders, viz.: compromise; uncertainty; instability; power and role suppression; acculturation; and polarization. The findings provide a starting point for theorizing the influence of traditional authority on pre-construction stakeholder management. The findings also provide project managers with information for the development of practical strategies for managing the influence of traditional authorities to ensure an effective stakeholder management process at the pre-construction stage of infrastructure projects.