Ann Thong Lee

Ms. Ann Thong Lee

orcid

Research Focus & Metrics

Academic Career Length

2Years (2025-Present)

(Calculated once Scilit publication data is synced: current year − year of first publication + 1)

Representative Publications

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27 January 2025 in Healthcare
Verified
Journal Article
Open access
PDF file
ALAnn Thong Lee
Ann Thong Lee
RRR Kanesaraj Ramasamy
R Kanesaraj Ramasamy
ASANUSUYAH SUBBARAO
ANUSUYAH SUBBARAO
Background: Leveraging healthcare technology improves human development and well-being. However, adoption is frequently delayed by behavioural and psychological barriers, such as perceived usefulness, trust, and organisational readiness. This review examines the suitability of the Unified Theory of Acceptance and Use of Technology (UTAUT) and the Technology Acceptance Model (TAM) frameworks in healthcare settings, focusing on behavioural, educational, and psychological factors that influence technology adoption. Methods: A total of 20 peer-reviewed articles from 2019 to 2024 were examined. Results: The review identified significant organisational and psychological obstacles, including a lack of trust, inadequate training, and organisational support. While the UTAUT provided a more comprehensive viewpoint, it needed to be modified to include context-specific factors, including trust, facilitating circumstances, and educational interventions. Meanwhile, the TAM’s emphasis on perceived usefulness and ease of use was shown to be insufficient for dealing with complex healthcare situations. Conclusions: Interventions targeting stakeholders’ organisational and psychological preparation and educational strategies are essential to overcoming resistance and enhancing trust. Future research should look into integrative frameworks incorporating behavioural, psychological, and instructional tactics to improve the use of technology in healthcare.

ALAnn Thong Lee
Ann Thong Lee
RRR Kanesaraj Ramasamy
R Kanesaraj Ramasamy
ASANUSUYAH SUBBARAO
ANUSUYAH SUBBARAO
Background: Even while technology is advancing quickly in many areas, the healthcare industry, particularly emergency departments, is slow to incorporate new technologies. The majority of research is on healthcare in general, with few studies examining medical officers’ adoption of technology in emergency departments. Methods: This study used a comprehensive review design and examined a total of 30 peer-reviewed articles that were published between 2019 and 2024. The articles were reviewed by using keywords such as “technology adoption”, “influence factors”, “medical technology”, “barriers”, “healthcare”, “emergency departments”, “ED”, and so on. This review aimed to identify barriers and facilitators to provide insights to improve technology adoption in emergency departments. Results: The studies were conducted using different techniques, including surveys, interviews, and systematic reviews, to examine technology adoption in emergency departments across different geographic locations. The technologies studied include clinical decision support systems, telemedicine, electronic health records, and AI-based innovations. Several barriers were discovered in this study, including high employee turnover, accessibility issues, insufficient technology availability, resistance to change, and excessive workload. Key enabling facilitators were also identified, namely, good collaboration and communication, a supportive and engaged management team, and rigorous education and training. Conclusions: This study highlights that tailored strategies and collaboration are essential to overcoming barriers in emergency departments, which will lead to faster adoption of technologies that improve patient outcomes and efficiency. Further research will involve performing a deeper study of these findings and investigating more creative techniques to improve technology integration and further establish higher standards of care inside emergency departments.

2 January 2025 in Preprints.org
Verified
Preprint
Open access
PDF file
ALAnn Thong Lee
Ann Thong Lee
RRR Kanesaraj Ramasamy
R Kanesaraj Ramasamy
ASANUSUYAH SUBBARAO
ANUSUYAH SUBBARAO
Background: Leveraging healthcare technology is necessary to improve human development and well-being. However, effective adoption is frequently delayed by behavioural and psycholog-ical barriers, such as perceived usefulness, trust, and organisational readiness. This systematic re-view examines the suitability of the Unified Theory of Acceptance and Use of Technology (UTAUT) and the Technology Acceptance Model (TAM) frameworks in healthcare settings, focusing on understanding the behavioural, educational, and psychological factors that influence technology adoption. Methods: A total of 20 peer-reviewed articles published between 2019 and 2024 were thoroughly reviewed in this study. The psychological elements impacting technology acceptance and ways for overcoming resistance were identified by examining research that used TAM, UTAUT, or their variations in healthcare settings. Results: The review identified important or-ganisational and psychological obstacles to the use of technology in healthcare. While UTAUT provided a more comprehensive viewpoint, it needed to be modified to include context-specific factors including trust, facilitating circumstances, and educational interventions. Meanwhile, TAM's emphasis on perceived usefulness and ease of use was shown to be insufficient for dealing with complex healthcare situations. Conclusion: Both TAM and UTAUT are helpful techniques for understanding the adoption of healthcare technology when appropriately adjusted. The results highlight the importance of interventions targeting stakeholders' organisational and psychological preparation, together with the educational strategies in order to overcome opposition and enhance trust. Future research should look into integrative frameworks that incorporate behavioural, psy-chological, and instructional tactics in order to enhance the use of technology in healthcare.

12 February 2025 in Preprints.org
Verified
Preprint
Open access
PDF file
ALAnn Thong Lee
Ann Thong Lee
RRR Kanesaraj Ramasamy
R Kanesaraj Ramasamy
ASANUSUYAH SUBBARAO
ANUSUYAH SUBBARAO
Background: Although many industries have seen quick technological advancements, the healthcare industry, particularly the emergency departments, struggles with slow adoption. The majority of research, despite the fact that many have examined the factors that influence medical officers' acceptance of new technologies, concentrates on healthcare as a whole rather than specific departments, such as emergency departments. Methods: This study examines the barriers and facilitators affecting technology adoption in emergency departments by reviewing 30 peer-reviewed articles published between 2019 and 2024 by using keywords such as "technology adoption," "influence factors," "medical technology," "barriers," "healthcare," "emergency departments," "ED," and so on. Results: Several barriers were discovered in this study, including high labour turnover rates, accessibility issues, a lack of technology availability, and a lack of willingness to change owing to heavy workloads. Meanwhile, excellent collaboration and communication, a supportive and active management team, and rigorous education and training all played crucial roles as facilitators. Conclusion: This study highlighted the necessity of customised approaches and cooperative endeavours to tackle the different barriers encountered by emergency departments. This will result in a faster introduction of critical technologies that will improve patient outcomes and operational effectiveness in emergency departments. Further research should go further into these findings and investigate creative techniques to improve technology integration and establish higher standards of care inside emergency departments.

8 May 2026 in Healthcare
Verified
Journal Article
Open access
PDF file
ALAnn Thong Lee
Ann Thong Lee
RRR Kanesaraj Ramasamy
R Kanesaraj Ramasamy
ASANUSUYAH SUBBARAO
ANUSUYAH SUBBARAO
Background: Although technology is rapidly transforming many industries, the healthcare industry remains comparatively conservative and slow to adopt new technologies due to patient safety concerns. Notwithstanding the abundance of research on technology acceptance, most studies overlook departmental variations, making it impossible to enhance technology adoption in the medical sector. Thus, the purpose of this study is to bridge this gap by concentrating on the emergency department (ED). Methods: This study examined the factors influencing Malaysian ED healthcare professionals’ acceptance of new medical technology by introducing organisational support and training with the Technology Acceptance Model (TAM). The study’s target population comprised ED healthcare professionals in Malaysian hospitals who were at least 25 to 60 years old. In total, 140 valid surveys were gathered by email and WhatsApp from Malaysian hospital EDs, and SPSS and SmartPLS were utilised for analysis. Results: Perceived usefulness and training have a significant impact on attitude towards use, whereas attitude towards use is the sole variable that directly influences behavioural intention to use and acts as a mediator in certain paths. Conclusions: Hospital administration should concentrate on the actual needs of ED healthcare professionals, improve their understanding of technology, and offer targeted training in order to promote its effective adoption and utilisation. In the meantime, technology providers should improve the innovation’s design to make it more accessible to EDs. These findings also show that incorporating organisational support and training enhances TAM’s explanatory power and reveals its flexibility in high-stress, fast-paced environments.

25 March 2026 in Preprints.org
Verified
Preprint
Open access
PDF file
ALAnn Thong Lee
Ann Thong Lee
RRR Kanesaraj Ramasamy
R Kanesaraj Ramasamy
ASANUSUYAH SUBBARAO
ANUSUYAH SUBBARAO
(1) Background: Although technology constantly evolves and revolutionising many industries in this digital age, the healthcare industry is comparatively conservative and has been slow to adopt new technologies due to concerns about patient safety. Notwithstanding the abundance of research on technology acceptance, the majority of them fail to take into account departmental variations, making it impossible to enhance technology adoption in the medical sector. (2) Methods: This study examined the factors influencing Malaysian emergency department healthcare professionals' acceptance of new medical technology by combining two external variables, which are organisational support and training, with the Technology Acceptance Model (TAM). The target population of this study consisted of emergency department healthcare professionals in Malaysian hospitals who are 25 to 60 years old and above. A total of 140 valid questionnaires were gathered after the survey was sent by email and WhatsApp to hospital emergency departments around the country. Data collected were analysed using SPSS and SmartPLS. (3) Results: Perceived usefulness and training have a significant impact on attitude toward use, whereas attitude toward use is the sole variable that directly influences behavioural intention to use and acts as a mediator in certain paths. (4) Conclusion: To encourage the successful adoption and use of technology, hospital administration should focus on the real needs of medical personnel, enhance their knowledge of it, and provide focused training.