This research aims to identify and analyze the frequency of the researched determinants and outcomes of absenteeism and thus create an extensive pool of knowledge that can be used for further research. A systematic review, based on Tranfield, Denyer, and Smart’s guidelines of 2003, was used. An electronic search of the Scopus database led to the inclusion of 388 peer-reviewed research articles. Finally, 100 top-quality articles were analyzed using content analysis. This article provides several starting points for practitioners and researchers when investigating absenteeism and its potential determinants and outcomes. It also shows that there is an evident imbalance between empirical research dealing with determinants and research dealing with absenteeism outcomes. Employee attitudes stand out among the most repetitive absenteeism causes, while turnover, organizational health, and loss of productivity are some of the most researched absenteeism outcomes. Most research takes place in the manufacturing industries, followed by hospitals and other public service organizations, banks, and insurance companies. This systematic literature review is the first known attempt of this kind of review of the causes and consequences of absence behavior. It covers a wide range of literature published from 1969 until today and includes more than 150 different absenteeism determinants and outcomes.

Time management is the ability of consciously deciding and controlling the amount of time spent on different activities in order to be more productive and effective. In order to achieve academic success, students should be able to manage a large number of activities, from going to lectures, studying, participating in extra-curricular activities, to making sure they are getting enough rest to stay healthy. The purpose of this research was to determine if there are any significant differences in the effective time management between Chinese and Croatian students. Even though the cultural differences between these two groups are substantial, both groups are becoming a part of the same education and business market. The research was conducted on the sample of 340 Chinese and Croatian students using an online survey. The results have shown that in several time management activities there are statistically significant differences between Chinese and Croatian students. The results also indicate that the Croatian respondents are better at setting goals, determining priorities and performing tasks by priority, while Chinese students delegate tasks and determine and eliminate time wasting activities more often than their Croatian counterparts do. On the other hand, Croatian students waste more time on activities such as conducting tasks of small importance and fun activities of no relevance (e.g. “surfing” the Internet, private telephone conversations, chatting, etc.), while Chinese students are in the forefront with regard to ineffective and supernumerary meetings and overly long and supernumerary phone conversations.

The hotel industry, like other service sectors, faces significant challenge in managingwithdrawal behaviors, due to their substantial impact on performance andprofitability. This paper investigates the relationship between two job attitudes –organizational commitment and job involvement – and two withdrawal behaviors –absenteeism and intention to leave. The study utilized a random sample of 734 hotelemployees in Croatia. Logistic regression analysis was used to predict absenteeismand turnover intentions. Statistically significant negative relationships were foundbetween affective and normative commitment and absenteeism, as well as affective,normative and continuance commitment and turnover intentions. However, nosignificant effect was found between job involvement and absenteeism, although astrong and negative relationship exists between job involvement and turnoverintentions. Additionally, a positive relationship was identified between jobinvolvement and all components of organizational commitment. These findings canprovide a foundation for human resource management and decision-makingprocesses in the hotel industry, offering insights into employee attitudes, and can bea pushover in the creation of strategies to manage undesirable employee behaviors.

Purpose – Understanding how foodservice consumers decide what to order from a menu is critical, as this decision-making process is assumed to be guided by psychological factors and influenced by both internal and external motivations and stimuli. Therefore, this study sought to examine the applicability of the Engel-Kollat-Blackwell (EKB) customer decision-making process stages to menu item selection among foodservice customers in commercial eateries. Methodology/Design/Approach – The study employed a descriptive survey research design. Cochran’s formula was used to determine the sample size, yielding a sample of 385 respondents. The study was conducted in Kakamega County, located in western Kenya. Purposive sampling was used to select the commercial eateries, while simple random sampling was employed to select the respondents. Findings – The study results indicate that the overall regression model significantly predicts the outcome variable (p < 0.05). Among the predictors, EKB customers’ basis for evaluating the menu and alternatives made the greatest contribution to the relationship between the independent and dependent variables (β = 0.36, Sig. = 0.000, t = 6.919). Originality of the research – Although the Engel-Kollat-Blackwell (EKB) model has been extensively applied in retail and product-based contexts, there is a gap in research regarding its application within the hospitality industry. Therefore, this study is among the few original investigations focusing on the application of the EKB customer decision-making process to menu item choice among foodservice customers in the hospitality sector.