Irum Matloob

Dr. Irum Matloob

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Research Focus & Metrics

Academic Career Length

8Years (2019-Present)

(Calculated once Scilit publication data is synced: current year − year of first publication + 1)

Representative Publications

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3 August 2020 in IEEE Access
Verified
Journal Article
Open access
IMIrum Matloob
Irum Matloob
SKShoab Ahmed Khan
Shoab Ahmed Khan
HRHabib Ur Rahman
Habib Ur Rahman
This article presents a novel methodology to detect insurance claim related frauds in the healthcare system using concepts of sequence mining and sequence prediction. Fraud detection in healthcare is a non-trivial task due to the heterogeneous nature of healthcare records. Fraudsters behave as normal patients and with the passage of time keep on changing their way of planting frauds; hence, there is a need to develop fraud detection models. The sequence generation is not the part of previous researches which mostly focus on amount based analysis or medication versus diseases sequential analysis. The proposed methodology is able to generate sequences of services availed or prescribed by each specialty and analyse via two cascaded checks for the detection of insurance claim related frauds. The methodology addresses these challenges and self learns from historical medical records. It is based on two modules namely “Sequence rule engine and Prediction based engine”. The sequence rule engine generates frequent sequences and probabilities of rare sequences for each specialty of the hospital. The comparison of such sequences with the actual patient sequences leads to the identification of anomalies as both sequences are not compliant to the sequences of the rule engine. The system performs further in detail analysis on all non-compliant sequences in the prediction based engine. The proposed methodology is validated by generating patient sequences from last five years transactional data of a local hospital and identifies patterns of service procedures administered to patients using Prefixspan algorithm and Compact prediction tree. Various experiments have been performed to validate the applicability of the developed methodology and the results demonstrate that the methodology is pertinent to detect healthcare frauds and provides on average 85% of accuracy. Thus can help in preventing fraudulent claims and provides better insight into how to improve patient management and treatment procedures.

28 April 2022 in IEEE Access
Verified
Journal Article
Open access
IMIrum Matloob
Irum Matloob
SKShoab Ahmed Khan
Shoab Ahmed Khan
RRRukaiya Rukaiya
Rukaiya Rukaiya
MKMuazzam A. Khan
Muazzam A. Khan
Arslan MunirArslan Munir
Arslan Munir
With the exponential rise in government and private health-supported schemes, the number of fraudulent billing cases is also increasing. Detection of fraudulent transactions in healthcare systems is an exigent task due to intricate relationships among dynamic elements, including doctors, patients, and services. Hence, to introduce transparency in health support programs, there is a need to develop intelligent fraud detection models for tracing the loopholes in existing procedures, so that the fraudulent medical billing cases can be accurately identified. Moreover, there is also a need to optimize both the cost burden for the service provider and medical benefits for the client. This paper presents a novel process-based fraud detection methodology to detect insurance claim-related frauds in the healthcare system using sequence mining concepts. Recent literature focuses on the amount-based analysis or medication versus disease sequential analysis rather than detecting frauds using sequence generation of services within each specialty. The proposed methodology generates frequent sequences with different pattern lengths. The confidence values and confidence level are computed for each sequence. The sequence rule engine generates frequent sequences along with confidence values for each hospital’s specialty and compares them with the actual patient values. This identifies anomalies as both sequences would not be compliant with the rule engine’s sequences. The process-based fraud detection methodology is validated using last five years of a local hospital’s transactional data that includes many reported cases of fraudulent activities.

5 June 2025 in Evolving Systems
Verified
Journal Article
Open access
PDF file
IMIrum Matloob
Irum Matloob
SKShoab Khan
Shoab Khan
RRRukaiya Rukaiya
Rukaiya Rukaiya
HAHessa Alfraihi
Hessa Alfraihi
JKJaved Ali Khan
Javed Ali Khan
The healthcare industry faces huge losses due to the mismanagement of insurance transactions. Due to the development of public and private healthcare programs, many citizens receive better medical care benefits. Still, there is a need for financial transparency in these healthcare transactions, which has become a challenge. To ensure the delivery of more effective and higher-quality healthcare services, introducing healthcare fraudulent transactions prevention and detection tools in hospitals is necessary. In this paper, we propose how to inculcate a healthcare transaction monitoring system within an enterprise or organisation. Using machine and deep learning techniques, this research proposes a novel framework for analyzing health insurance data. Due to the complexity of medical information, detecting fraudulent transactions in the industry requires effort. Typically, patients, services, and providers (doctors, hospitals, pharmacies) are the main key elements of the healthcare ecosystem. As fraudsters continue to evolve their methods of conducting fraudulent transactions over time, an evolving fraud detection framework needs to be developed. Therefore, we proposed a framework that can identify fraud at the actor-level and further analyze the identified element (doctor, patient, and services) using an Anomaly transformer to evaluate the behavior of that particular identified element. Actor-level frauds are detected, 50% are at the patient level, 12% are at the service versus doctor level, 13% are at the service versus patient level, and 25% are at the physician level. Further, sequences of these elements are analyzed by the Anomaly transformer. All patient sequences’ anomaly scores are generated using a data-driven threshold, and fraudulent sequences are identified. Results of the Speciality-based Rule engine and the Anomaly transformers are compared to identify the anomaly finally. Once the frauds are identified, the proposed architecture enables the management to take disciplinary action against each involved element. The Accuracy of the proposed framework is 97%, The experimental results are validated using the insurance data of local hospital employees, and the domain expert has validated the detected fraud cases.

13 September 2021 in Applied Sciences
Verified
Journal Article
Open access
PDF file
IMIrum Matloob
Irum Matloob
SKShoab Ahmad Khan
Shoab Ahmad Khan
FHFarhan Hussain
Farhan Hussain
WBWasi Haider Butt
Wasi Haider Butt
RRRukaiya Rukaiya
Rukaiya Rukaiya
FKFatima Khalique
Fatima Khalique
The paper presents a novel methodology based on machine learning to optimize medical benefits in healthcare settings, i.e., corporate, private, public or statutory. The optimization is applied to design healthcare insurance packages based on the employee healthcare record. Moreover, with the advancement in the insurance industry, it is rapidly adapting mathematical and machine learning models to enhance insurance services like funds prediction, customer management and get better revenue from their businesses. However, conventional computing insurance packages and premium methods are time-consuming, designation specific, and not cost-effective. During the design of insurance packages, an employee’s needs should be given more importance than his/her designation or position in an organization. The design of insurance packages in healthcare is a non-trivial task due to the employees’ changing healthcare needs; therefore, using the proposed technique employees can be moved from their existing package to another depending upon his/her need. This provides the motivation to propose a methodology in which we applied machine learning concepts for designing need-based health insurance packages rather than professional tagging. By the design of need-based packages, medical benefit optimization which is the core goal of our proposed methodology is effectively achieved. Our proposed methodology derives insurance packages that are need-based and optimal based on our defined criteria. We achieved this by first applying the clustering technique to historical medical records. Subsequently, medical benefit optimization is achieved from these packages by applying a probability distribution model on five years employees’ insurance records. The designed technique is validated on real employees’ insurance records from a large enterprise.The proposed design provides 25% optimization on medical benefit amount compared to current medical benefits amount therefore, gives better healthcare to all the employees.

FKFatima Khalique
Fatima Khalique
SKShoab Ahmed Khan
Shoab Ahmed Khan
WBWasi Haider Butt
Wasi Haider Butt
IMIrum Matloob
Irum Matloob
Public health management can generate actionable results when diseases are studied in context with other candidate factors contributing to disease dynamics. In order to fully understand the interdependent relationships of multiple geospatial features involved in disease dynamics, it is important to construct an effective representation model that is able to reveal the relationship patterns and trends. The purpose of this work is to combine disease incidence spatio-temporal data with other features of interest in a mutlivariate spatio-temporal model for investigating characteristic disease and feature patterns over identified hotspots. We present an integrated approach in the form of a disease management model for analyzing spatio-temporal dynamics of disease in connection with other determinants. Our approach aligns spatio-temporal profiles of disease with other driving factors in public health context to identify hotspots and patterns of disease and features of interest in the identified locations. We evaluate our model against cholera disease outbreaks from 2015–2019 in Punjab province of Pakistan. The experimental results showed that the presented model effectively address the complex dynamics of disease incidences in the presence of other features of interest over a geographic area representing populations and sub populations during a given time. The presented methodology provides an effective mechanism for identifying disease hotspots in multiple dimensions and relation between the hotspots for cost-effective and optimal resource allocation as well as a sound reference for further predictive and forecasting analysis.

27 July 2020 in Applied Sciences
Verified
Journal Article
Open access
PDF file
IMIrum Matloob
Irum Matloob
SKShoab Khan
Shoab Khan
HRHabib ur Rahman
Habib ur Rahman
FHFarhan Hussain
Farhan Hussain
This paper presents a novel framework for fraud detection in healthcare systems which self-learns from the historical medical data. Historical medical records are required for training and testing of machine learning models. The main problem being faced by both private and government health supported schemes is a rapid rise in the amount of claims by beneficiaries mostly based on fraudulent billing. Detection of fraudulent transactions in healthcare systems is a strenuous task due to intricate relationships among dynamic elements including doctors, patients, service. In light of aforementioned challenges in health support programs, there is a need to develop intelligent fraud detection models for tracing the loopholes in procedures which may lead to successful reimbursement of fraudulent medical bills. In order to address the issue of fraud in healthcare programs our solution proposes a framework based on three entities (patient, doctor, service). Firstly, the framework computes association scores for three elements of the healthcare ecosystem namely patients, doctors or services. The framework filters out identified cases using association scores. The Confidence values, after G-means clustering of transactional data, are computed for each service in each specialty. Rules are generated based on the confidence values of services for each specialty. Then, an evaluation of identified cases is done using rule engine. The framework classifies cases into fraudulent activities based on the similarity bit’s value. The validation of framework is performed on local hospital employees transactional data which includes many reported cases of fraudulent activities in addition to some introduced anomalies.