The Internet of Things (IoT) has made it possible for devices around the world to acquire information and store it, in order to be able to use it at a later stage. However, this potential opportunity is often not exploited because of the excessively big interval between the data collection and the capability to process and analyse it. In this paper, we review the current IoT technologies, approaches and models in order to discover what challenges need to be met to make more sense of data. The main goal of this paper is to review the surveys related to IoT in order to provide well integrated and context aware intelligent services for IoT. Moreover, we present a state-of-the-art of IoT from the context aware perspective that allows the integration of IoT and social networks in the emerging Social Internet of Things (SIoT) term.

Companies have realized the importance of “big data” in creating a sustainable competitive advantage, and user-generated content (UGC) represents one of big data’s most important sources. From blogs to social media and online reviews, consumers generate a huge amount of brand-related information that has a decisive potential business value for marketing purposes. Particularly, we focus on online reviews that could have an influence on brand image and positioning. Within this context, and using the usual quantitative star score ratings, a recent stream of research has employed sentiment analysis (SA) tools to examine the textual content of reviews and categorize buyer opinions. Although many SA tools split comments into negative or positive, a review can contain phrases with different polarities because the user can have different sentiments about each feature of the product. Finding the polarity of each feature can be interesting for product managers and brand management. In this paper, we present a general framework that uses natural language processing (NLP) techniques, including sentiment analysis, text data mining, and clustering techniques, to obtain new scores based on consumer sentiments for different product features. The main contribution of our proposal is the combination of price and the aforementioned scores to define a new global score for the product, which allows us to obtain a ranking according to product features. Furthermore, the products can be classified according to their positive, neutral, or negative features (visualized on dashboards), helping consumers with their sustainable purchasing behavior. We proved the validity of our approach in a case study using big data extracted from Amazon online reviews (specifically cell phones), obtaining satisfactory and promising results. After the experimentation, we could conclude that our work is able to improve recommender systems by using positive, neutral, and negative customer opinions and by classifying customers based on their comments.

This paper presents an algorithm for identifying noun phrase antecedents of third person personal pronouns, demonstrative pronouns, reflexive pronouns, and omitted pronouns (zero pronouns) in unrestricted Spanish texts. We define a list of constraints and preferences for different types of pronominal expressions, and we document in detail the importance of each kind of knowledge (lexical, morphological, syntactic, and statistical) in anaphora resolution for Spanish. The paper also provides a definition for syntactic conditions on Spanish NP-pronoun noncoreference using partial parsing. The algorithm has been evaluated on a corpus of 1,677 pronouns and achieved a success rate of 76.8%. We have also implemented four competitive algorithms and tested their performance in a blind evaluation on the same test corpus. This new approach could easily be extended to other languages such as English, Portuguese, Italian, or Japanese.

Digital transformation (DT) has become a strategic priority for public administrations, particularly due to the need to deliver more efficient and citizen-centered services and respond to societal expectations, ESG (Environmental, Social, and Governance) criteria, and the United Nations Sustainable Development Goals (UN SDGs). In this context, the main objective of this study is to propose an innovative methodology to automatically evaluate the level of digital transformation (DT) in public sector organizations. The proposed approach combines traditional assessment methods with Artificial Intelligence (AI) techniques. The methodology follows a dual approach: on the one hand, surveys are conducted using specialized staff from various public entities; on the other, AI-based models (including neural networks and transformer architectures) are used to estimate the DT level of the organizations automatically. Our approach has been applied to a real-world case study involving local public administrations in the Valencian Community (Spain) and shown effective performance in assessing DT. While the proposed methodology has been validated in a specific local context, its modular structure and dual-source data foundation support its international scalability, acknowledging that administrative, regulatory, and DT maturity factors may condition its broader applicability. The experiments carried out in this work include (i) the creation of a domain-specific corpus derived from the surveys and websites of several organizations, used to train the proposed models; (ii) the use and comparison of diverse AI methods; and (iii) the validation of our approach using real data. Based on the deficiencies identified, the study concludes that the integration of technologies such as the Internet of Things (IoT), sensor networks, and AI-based analytics can significantly support resilient, agile urban environments and the transition towards more effective and sustainable Smart City models.

The main aim of this paper is to analyse the effects of applying pronominal anaphora resolution to Question Answering (QA) systems. For this task a complete QA system has been implemented. System evaluation measures performance improvements obtained when information that is referenced anaphorically in documents is not ignored.

Sign languages (SL) are the first language for most deaf people. Consequently, bidirectional communication among deaf and non-deaf people has always been a challenging issue. Sign language usage has increased due to inclusion policies and general public agreement, which must then become evident in information technologies, in the many facets that comprise sign language understanding and its computational treatment. In this study, we conduct a thorough systematic mapping of translation-enabling technologies for sign languages. This mapping has considered the most recommended guidelines for systematic reviews, i.e., those pertaining software engineering, since there is a need to account for interdisciplinary areas of accessibility, human computer interaction, natural language processing, and education, all of them part of ACM (Association for Computing Machinery) computing classification system directly related to software engineering. An ongoing development of a software tool called SYMPLE (SYstematic Mapping and Parallel Loading Engine) facilitated the querying and construction of a base set of candidate studies. A great diversity of topics has been studied over the last 25 years or so, but this systematic mapping allows for comfortable visualization of predominant areas, venues, top authors, and different measures of concentration and dispersion. The systematic review clearly shows a large number of classifications and subclassifications interspersed over time. This is an area of study in which there is much interest, with a basically steady level of scientific publications over the last decade, concentrated mainly in the European continent. The publications by country, nevertheless, usually favor their local sign language.