During the past three years and with the spread of the pandemic, smartphones were the most important communication bridge between tourists and organizations; now more than ever, they are intertwined with the lives of tourists and destination management organizations. Although much research has been conducted in this field, the investigation of the effects of the pandemic on the technology and functionality of smartphones is one of the topics that has been less discussed. Therefore, the current research was conducted to determine the role of smartphones in tourism management dynamics during the pandemic. The research method was qualitative (content analysis, theme analysis), and 32 people participated in the interview process as a statistical sample. Then, the oral interviews were transcribed, and a thematic analysis was performed. For the analysis of the interviews, MAXQDA 2020 software was used. The results of the research indicate that smartphones were one of the most important platforms for tourism management dynamics during the pandemic, and in the event of a pandemic in the future, they can help contain the destruction to a great extent in their current position.

Community-based sustainable tourism (CBST) plays a vital role in aligning local empowerment with environmental conservation and economic development. There is a notable gap in literature specifically focusing on community-based sustainable tourism. This study presents a comprehensive bibliometric analysis to explore the research trends, thematic structures, and knowledge gaps in CBST literature. Drawing on 392 relevant publications, the analysis maps the growth of scholarly output from 2000 to 2024, identifies the most influential journals, authors, and institutions, and visualizes keyword co-occurrence and thematic clusters. Findings reveal that while CBST and ecotourism are central themes, research remains concentrated in a few geographic regions particularly Southeast Asia and Southern Africa with limited representation from Latin America, Central Asia, and parts of Africa. The Journal of Sustainable Tourism emerges as the leading source by impact and volume, with authors such as Giampiccoli and Mtapuri shaping discourse around participatory and locally driven tourism models. Thematic mapping shows core topics like ecotourism and sustainable development as foundational yet underdeveloped, while CBST occupies a well-structured niche. The study highlights the need for deeper theoretical refinement, expanded geographic focus, and exploration of emerging themes such as digital tourism and regenerative tourism. It calls for greater international collaboration to enrich the diversity and depth of CBST scholarship and practice.

The aim of this study is to investigate and prioritize the factors that contribute to the failure of entrepreneurship development in the tourism industry in Shiraz, using the Analytical Hierarchy Process (AHP) method. The first step involved reviewing the scientific literature and consulting with experts to identify 20 factors that affect entrepreneurship development in the tourism industry, which were then grouped into five main factors. A hierarchical decision tree was created to guide the research process. The opinions of 22 experts and specialists were obtained through a paired comparison questionnaire designed specifically for the AHP method. Factors were then weighted and ranked using the AHP technique and Choice Expert software. The findings indicate that the primary factors contributing to the lack of progress in entrepreneurial development within the tourism industry of Shiraz City can be categorized as follows: services-related factors hold the highest significance, personal and psychological factors follow closely in second place, social and cultural factors, economic policies, government laws, and financial and economic factors hold the subsequent importance levels, Furthermore, the sub-factors within each main category were assessed and ranked, leading to the formulation of practical recommendations based on these priorities.