Prof. Nur Fazidah Elias is currently an Associate Professor with the Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia (UKM), where she leads the e-Service Research Laboratory, Center for Software Technology and Management. She holds a Ph.D. from the Queensland University of Technology. She specializes in information system success, with research interests spanning the impact of information systems (IS) and enterprise systems (ES) on organizations, cultural studies in IS, system user satisfaction, service quality, e-service quality, and survey design and validation.
Prof. Nur Fazidah Elias is currently an Associate Professor with the Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia (UKM), where she leads the e-Service Research Laboratory, Center for Software Technology and Management. She holds a Ph.D. from the Queensland University of Technology. She specializes in information system success, with research interests spanning the impact of information systems (IS) and enterprise systems (ES) on organizations, cultural studies in IS, system user satisfaction, service quality, e-service quality, and survey design and validation.