This article explores the issue of trust in the context of the e-electoral process based on the experience gained through the 2002 and 2003 U.K. e-voting pilots. In our analysis, we adopt a process-stage approach to e-elections. We identify the different agents involved in the e-electoral process so as to indicate who generates trust and to whom they convey their trust during the evolution of the process. We then describe agent responsibilities for each of the process stages to identify the issues that require trust between agents. Thus we indicate why trust was needed to support the deployment of the pilots. Based on our analysis we describe cases where “inherited trust” was indirectly conveyed between agents. Finally, because trust in e-voting is primarily needed from the electorate, we propose four levels of social acceptance for the e-voting process and discuss some trust-building arguments for prospective public administration e-transaction environments.

Energy poverty remains a pressing social and policy challenge across Europe, particularly in countries like Greece, where economic disparities and climatic conditions vary significantly between regions. This paper presents a scalable and transparent methodological framework for assessing energy poverty using the 10% indicator based on the actual energy expenditure, calculated exclusively from open-access statistical data. The study estimates annual 10% metric values from 2012 to 2023 at both national and regional levels, covering all 13 administrative regions of Greece. By integrating key variables such as household energy consumption, energy prices, income, population distribution, and heating degree days, the framework enables regional comparisons without relying on costly or inaccessible household-level data. The results reveal substantial regional disparities, with northern and mountainous areas consistently exhibiting higher 10% index values due to lower incomes and greater heating needs, while southern and island regions remain less affected. Despite national values remaining below the conventional 10% threshold throughout the period, the findings highlight that significant areas of vulnerability persist. The proposed approach offers a practical tool for policymakers to identify high-risk areas, prioritize building renovation efforts, and support socially inclusive energy transition strategies across the EU.

In this paper we argue that knowledge management is required to improve transparency in e-government processes and to support their social acceptance. We present the main information flows and knowledge management issues identified in the case of the UK Local Authority elections 2^nd May 2002 electronic voting pilots. We provide a comprehensive view of the major areas of information flows either provided to or produced by the main agents (namely voters, administration staff, local authorities and commercial suppliers) involved in the projects. In doing so we highlight the issues of security, data protection, and transparency of information flows and their relation to the social acceptance of electronically services elections.