Human-centricity is the core value behind the evolution of manufacturing towards Industry 5.0. Nevertheless, there is a lack of architecture that considers safety, trustworthiness, and human-centricity at its core. Therefore, we propose an architecture that integrates Artificial Intelligence (Active Learning, Forecasting, Explainable Artificial Intelligence), simulated reality, decision-making, and users' feedback, focussing on synergies between humans and machines. Furthermore, we align the proposed architecture with the Big Data Value Association Reference Architecture Model. Finally, we validate it on three use cases from real-world case studies.

Due to the challenges and restrictions posed by COVID-19 pandemic, technology and digital solutions played an important role in the rendering of necessary healthcare services, notably in medical education and clinical care. The aim of this scoping review was to analyze and sum up the most recent developments in Virtual Reality (VR) use for therapeutic care and medical education, with a focus on training medical students and patients. We identified 3743 studies, of which 28 were ultimately selected for the review. The search strategy followed the most recent Preferred Reporting Items for Systematic Reviews and Meta-Analysis for scoping review (PRISMA-ScR) guidelines. 11 studies (39.3%) in the field of medical education assessed different domains, such as knowledge, skills, attitudes, confidence, self-efficacy, and empathy. 17 studies (60.7%) focused on clinical care, particularly in the areas of mental health, and rehabilitation. Among these, 13 studies also investigated user experiences and feasibility in addition to clinical outcomes. Overall, the findings of our review reported considerable improvements in terms of medical education and clinical care. VR systems were also found to be safe, engaging, and beneficial by the studies’ participants. There were huge variations in studies with respect to the study designs, VR contents, devices, evaluation methods, and treatment periods. In the future, studies may focus on creating definitive guidelines that can help in improving patient care further. Hence, there is an urgent need for researchers to collaborate with the VR industry and healthcare professionals to foster a better understanding of contents and simulation development.

Bias could be defined as the tendency to be in favor or against a person or a group, thus promoting unfairness. In computer science, bias is called algorithmic or artificial intelligence (i.e., AI) and can be described as the tendency to showcase recurrent errors in a computer system, which result in “unfair” outcomes. Bias in the “outside world” and algorithmic bias are interconnected since many types of algorithmic bias originate from external factors. The enormous variety of different types of AI biases that have been identified in diverse domains highlights the need for classifying the said types of AI bias and providing a detailed overview of ways to identify and mitigate them. The different types of algorithmic bias that exist could be divided into categories based on the origin of the bias, since bias can occur during the different stages of the Machine Learning (i.e., ML) lifecycle. This manuscript is a literature study that provides a detailed survey regarding the different categories of bias and the corresponding approaches that have been proposed to identify and mitigate them. This study not only provides ready-to-use algorithms for identifying and mitigating bias, but also enhances the empirical knowledge of ML engineers to identify bias based on the similarity that their use cases have to other approaches that are presented in this manuscript. Based on the findings of this study, it is observed that some types of AI bias are better covered in the literature, both in terms of identification and mitigation, whilst others need to be studied more. The overall contribution of this research work is to provide a useful guideline for the identification and mitigation of bias that can be utilized by ML engineers and everyone who is interested in developing, evaluating and/or utilizing ML models.

In a world of multi-stakeholder information and assets provision on top of millions of real-time interacting and communicating things, systems based on Internet of Things (IoT) technologies aim at exploiting these assets in a resilient and sustainable way allowing them to reach their full potential. In this paper we present two innovative smart city IoT applications: the first one refers to heat and energy management, and aims at utilizing different resources (such as heat and electricity meters) in order to optimize use of energy in commercial and residential areas. The second application refers to cruise control for public transportation, and aims at utilizing different resources (such as environmental and traffic sensors) in order to provide driving recommendations that aim at eco efficiency. We also highlight the IoT challenges as well as potential enabling technologies that will allow for the realization of the proposed applications.

It is an undeniable fact that Internet of Things (IoT) technologies have become a milestone advancement in the digital healthcare domain, since the number of IoT medical devices is grown exponentially, and it is now anticipated that by 2020 there will be over 161 million of them connected worldwide. Therefore, in an era of continuous growth, IoT healthcare faces various challenges, such as the collection, the quality estimation, as well as the interpretation and the harmonization of the data that derive from the existing huge amounts of heterogeneous IoT medical devices. Even though various approaches have been developed so far for solving each one of these challenges, none of these proposes a holistic approach for successfully achieving data interoperability between high-quality data that derive from heterogeneous devices. For that reason, in this manuscript a mechanism is produced for effectively addressing the intersection of these challenges. Through this mechanism, initially, the collection of the different devices’ datasets occurs, followed by the cleaning of them. In sequel, the produced cleaning results are used in order to capture the levels of the overall data quality of each dataset, in combination with the measurements of the availability of each device that produced each dataset, and the reliability of it. Consequently, only the high-quality data is kept and translated into a common format, being able to be used for further utilization. The proposed mechanism is evaluated through a specific scenario, producing reliable results, achieving data interoperability of 100% accuracy, and data quality of more than 90% accuracy.

Text categorization and sentiment analysis are two of the most typical natural language processing tasks with various emerging applications implemented and utilized in different domains, such as health care and policy making. At the same time, the tremendous growth in the popularity and usage of social media, such as Twitter, has resulted on an immense increase in user-generated data, as mainly represented by the corresponding texts in users’ posts. However, the analysis of these specific data and the extraction of actionable knowledge and added value out of them is a challenging task due to the domain diversity and the high multilingualism that characterizes these data. The latter highlights the emerging need for the implementation and utilization of domain-agnostic and multilingual solutions. To investigate a portion of these challenges this research work performs a comparative analysis of multilingual approaches for classifying both the sentiment and the text of an examined multilingual corpus. In this context, four multilingual BERT-based classifiers and a zero-shot classification approach are utilized and compared in terms of their accuracy and applicability in the classification of multilingual data. Their comparison has unveiled insightful outcomes and has a twofold interpretation. Multilingual BERT-based classifiers achieve high performances and transfer inference when trained and fine-tuned on multilingual data. While also the zero-shot approach presents a novel technique for creating multilingual solutions in a faster, more efficient, and scalable way. It can easily be fitted to new languages and new tasks while achieving relatively good results across many languages. However, when efficiency and scalability are less important than accuracy, it seems that this model, and zero-shot models in general, can not be compared to fine-tuned and trained multilingual BERT-based classifiers.