The attractiveness of public transport services plays an important role in urban sustainability as the greater use of public transport reduces individual transport and thereby the amount of congestion, noise, and pollution. However, in order to make public transport more financeable, networks and timetables are often rationalized by minimizing the costs in such a way that the currently assessed travel demands remain served. Although the efficient use of public resources is obviously a matter of public interest, such service rationalization often leads to the public transport network becoming too complicated and difficult for passengers to understand, which worsens the competitiveness of public transport. The question of the applicable service frequencies is also an important component of high-quality services. This paper examines these two major factors by presenting some suitable indicators as well as the feasibility conditions of the recommendations in the relevant literature, focusing on a case study from Győr, Western Hungary.

Accessible public transport is essential for the social inclusion and independence of people with disabilities. However, many users still face barriers when accessing different stages of the public transport travel chain. This study investigates the accessibility challenges experienced by people with disabilities when using public transport in Győr, Hungary. The analysis is based on a survey examining users’ experiences related to pedestrian access to stops, bus stop facilities, and vehicle boarding conditions. The findings indicate that accessibility barriers occur not only at the vehicle level but also along pedestrian routes and at bus stops. The results highlight the need for more accessible sidewalks, improved bus stop design, and more reliable barrier-free vehicle access. These improvements are essential for supporting more inclusive and accessible urban mobility.