The positive relationship between leader behavioral integrity and an employee’s in-role performance is well-established, but explanations for why this effect exists are still in a nascent stage. Drawing upon leader behavioral integrity theory and job-demands resources theory, the authors explain how leader behavioral integrity facilitates employee in-role performance and the boundary conditions influencing the relationship between leader behavioral integrity and employee in-role performance. Using multisource data from 209 employee-manager dyads in South Korea, this paper found support for the mediating effect of coworker support in the positive relationship between leader behavior integrity and employees’ in-role autonomy. Furthermore, compared to those who perceive low job autonomy, the positive indirect effect of leader behavioral integrity on in-role performance via coworker support was stronger for employees who perceive high job autonomy. The findings emphasize the importance of a leader’s individual difference (i.e., leader behavioral integrity) and job resources (i.e., job autonomy) facilitating the receipt of team members’ supporting behaviors which, in turn, energize employee in-role performance. Theoretical and practical implications are discussed.

Despite an enduring interest in emotional labor, the effects of social capital on the emotional regulation process remain relatively underexplored. Using the job demands-resources model, we propose that social capital provides employees with the job resources required for deep acting. We also propose a double-mediation effect of deep or surface acting and job engagement, through which employee social capital can increase organizational citizenship behavior (OCB). Empirical results using data from 330 employees selling financial or insurance products in South Korea support our hypotheses that deep acting by sales employees and job engagement sequentially mediate the positive relationship between social capital and OCB.

The purpose of this study is to examine the unexplored mechanisms through which employee job performance is affected by compassion experienced at work. While the relationship between compassion and job performance is relatively well established in the literature, our knowledge of the actual mechanisms underlying this relationship is still in a nascent state. In this study, we propose two paths through which increased job performance results from workplace compassion. Our empirical results, obtained through 360 full-time employees including 182 males and 178 females working in South Korea, provide support for the serial double mediation effects of positive work-related identity and collective self-esteem in the positive relationship between compassion experienced at work and job performance. In addition, the positive relationship between workplace compassion and job performance is mediated by positive psychological capital.

The purpose of this study was to examine mechanisms of how compassion experienced by employees affects workplace incivility. Specifically, this study aimed to explore the double mediation effect of positive emotion and leadership on the relationship between compassion and workplace incivility. Empirical results using survey data from 304 employees in South Korea confirm that employees who experience compassion at work are less likely to engage in workplace incivility. More importantly, positive emotions and positive leadership sequentially mediate the negative relationship between compassion and workplace incivility. The theoretical and practical implications are of this are also discussed.

Organizational socialization literature has long emphasized learning organizational culture upon entry. However, most previous socialization studies have largely focused on learning job skills, such as role clarity and task mastery. Focusing on emotional culture, the author provides a review about the roles of emotions in an organizational socialization context. Further, drawing upon the organizational socialization and emotion literature, the author builds a theoretical model, an emotional model of organizational socialization highlighting how newcomers adjust to the emotional culture within an organization, which ultimately leads to successful organizational socialization. This article provides new conceptual insights into the roles of newcomers’ adjustment to an emotional culture in a socialization context, providing fruitful ways for future empirical testing.

Previous studies on the effects of workplace friendship on team effectiveness have yielded somewhat inconsistent findings. Despite the inconsistent findings, our understanding of why those inconsistent findings exist are still in a nascent state. Furthermore, beyond group-level task performance, it remains unclear how workplace friendship affects group-level contextual performance, such as organizational citizenship behaviors and workplace deviance behaviors. On the basis of a qualitative review of studies in the existing literature, the authors build a theoretical model highlighting the roles of three contextual factors (i.e., group-level emotional labor demands, team-based rewards, and group members’ average age) in explaining how workplace friendship is related to three aspects of team effectiveness. This proposed model provides theoretical insights to facilitate future empirical studies on workplace friendship.