In recent years, deep neural networks have led to exciting breakthroughs in speech recognition, computer vision, and natural language processing (NLP) tasks. However, there have been few positive results of deep models on ad-hoc retrieval tasks. This is partially due to the fact that many important characteristics of the ad-hoc retrieval task have not been well addressed in deep models yet. Typically, the ad-hoc retrieval task is formalized as a matching problem between two pieces of text in existing work using deep models, and treated equivalent to many NLP tasks such as paraphrase identification, question answering and automatic conversation. However, we argue that the ad-hoc retrieval task is mainly about relevance matching while most NLP matching tasks concern semantic matching, and there are some fundamental differences between these two matching tasks. Successful relevance matching requires proper handling of the exact matching signals, query term importance, and diverse matching requirements. In this paper, we propose a novel deep relevance matching model (DRMM) for ad-hoc retrieval. Specifically, our model employs a joint deep architecture at the query term level for relevance matching. By using matching histogram mapping, a feed forward matching network, and a term gating network, we can effectively deal with the three relevance matching factors mentioned above. Experimental results on two representative benchmark collections show that our model can significantly outperform some well-known retrieval models as well as state-of-the-art deep matching models.

Providing model-generated explanations in recommender systems is important to user experience. State-of-the-art recommendation algorithms—especially the collaborative filtering (CF)- based approaches with shallow or deep models—usually work with various unstructured information sources for recommendation, such as textual reviews, visual images, and various implicit or explicit feedbacks. Though structured knowledge bases were considered in content-based approaches, they have been largely ignored recently due to the availability of vast amounts of data and the learning power of many complex models. However, structured knowledge bases exhibit unique advantages in personalized recommendation systems. When the explicit knowledge about users and items is considered for recommendation, the system could provide highly customized recommendations based on users’ historical behaviors and the knowledge is helpful for providing informed explanations regarding the recommended items. A great challenge for using knowledge bases for recommendation is how to integrate large-scale structured and unstructured data, while taking advantage of collaborative filtering for highly accurate performance. Recent achievements in knowledge-base embedding (KBE) sheds light on this problem, which makes it possible to learn user and item representations while preserving the structure of their relationship with external knowledge for explanation. In this work, we propose to explain knowledge-base embeddings for explainable recommendation. Specifically, we propose a knowledge-base representation learning framework to embed heterogeneous entities for recommendation, and based on the embedded knowledge base, a soft matching algorithm is proposed to generate personalized explanations for the recommended items. Experimental results on real-world e-commerce datasets verified the superior recommendation performance and the explainability power of our approach compared with state-of-the-art baselines.