This paper presents a development of mediation model using SEM-AMOS software. Themodel hypothesized that the directrelationship is between the quality and public value constructs with continuous intention to use M-government services. While, the mediatorconstructs to the direct relationship are trust and satisfaction constructs. Thedata used to develop and testing this model was gathered through questionnaire survey from 231 valid responses from Abu Dhabismart city residents using the police department M-services. The development of the model was conducted in two stages where at first stage it involved confirmatory factor analysis and the second stage involved path analysis. The analysis on the model found that quality construct has significant direct relationship with trust and user satisfaction constructs, but it does not have significant direct relationship with continuous to use construct. Similarly, the public value construct has significant direct relationship with trust and user satisfaction constructs, but it does not have significant direct relationshipwith continuous intention to use construct. Thus, both the user satisfaction and trust constructs havea full mediation effect with the direct relationship of public value and quality construct with continuous intention to use construct of M-government services. Thus, it can be concluded that the relationship of public value and quality constructs with continuous to use construct is fully mediated by both trust and satisfaction constructs in M-government services. The findings from this study assists the government for continuous usage of M-government services that contributes to the sustainability of smartcity.
To achieve its vision to become a world-class provider for higher education in Asia Pacific, the Malaysian highereducation has introduced a systematic strategic plan to develop a culture of academic excellence. Accordingly, anew position, namely a distinguished professor has been introduced as the highest position in the academiccareer. It is expected that an academic recognised as a distinguished professor projects excellent work practice.So far, there have been only three distinguished professors in Malaysia. Hence, this study aimed to profile theexcellent work practices among the distinguished professors framed within Malaysian higher educationpromotion system. This study adopted a multiple case study consisting of three case studies represented by eachdistinguished professor. The main source of data collection was the face-to-face interview, which iscomplemented by written responses from the respondents and document analysis. This study found that all thethree distinguished professors achieve excellent performance in all the five promotion assessment categories,which are the teaching and supervision, research and publication, academic recognition and leadership, servicesfor the university and society, and consultation and partnership with the industry. It can be concluded that theidentities of Malaysian professors are characterized by the local and global imperatives as they are shaped by notonly the specific agenda of the country but also the global trend. Issues related to achieving excellent in workpractice were also highlighted. Thus, this paper provides guidance for young academics pursuing forprofessorship to strategize their career pathway in the higher education sector.
30 May 2022 in International Journal of Sustainable Construction Engineering Technology
This paper presents a quantitative study on assessing causative factors that contributing to continuous usage of M-government services among users using questionnaire survey. The survey was conducted through purposive sampling techniques of selecting the respondents of smart city that are users of M-government of Abu Dhabi police department. The collected data from 379 valid responses of the survey was analysed for its reliability and normality and found that the data was reliable and achieved normality criteria. The data was further used for ranking of the factors based on its importance toward the continuous usage of M-government. It was found that that for Quality of M-Government group, the most significant factor is QG3 which is M-government system provides up-to-date information. In Public Value group, the most influence factor is PV9 which is Using the M-government increases the government accountability; In Trust group the most influence factor is T5 which is feel comfortable interacting with the M-government system since it generally fulfils its duties efficiently; In User Satisfaction group the most influence factor is US7 which is satisfied with the service received from the M-government; In Continuous Intention to Use group the most influence factor is CIU9 which is recommend others to use in the future. In term of group ranking, it was found that user satisfaction group leads other groups then followed by public value then trust group, continuous intention to use and finally the quality of M-government groups. This indicates that for M-government services to enhance its usage of the services the main priority should be given to user satisfaction.