Although maritime transport is the backbone of world commerce, its digitalization lags significantly behind when we consider some basic facts. This work verifies the state-of-the-art as it currently applies to eight digital domains: Autonomous vehicles and robotics; artificial intelligence; big data; virtual reality, augmented and mixed reality; internet of things; the cloud and edge computing; digital security; and 3D printing and additive engineering. It also provides insight into each of the three sectors into which this industry has been divided: Ship design and shipbuilding; shipping; and ports. The work, based on a systematic literature review, demonstrates that there are domains on which almost no formal study has been done thus far and concludes that there are major areas that require attention in terms of research. It also illustrates the increasing interest on the subject, arising from the necessity of raising the maritime transport industry to the same level of digitalization as other industries.

Key analysts are emphasizing the importance of the digitalization especially of the supply chain. This work aims to improve maritime shipping companies by introducing digitalization in their operations. This objective is achieved analyzing the impact of maritime container shipping companies’ digitalization. This analysis requires as input the Business Process Model (BPMo) and an inventory of digital applications to verify how the BPMo changes when deploying the applications, define the prerequisites necessary for this deployment, and identify the key performance indicators (KPIs) to track it. The impact of the deployment of the applications has been quantified by using four performance dimensions: Costs, Time, Quality, and Flexibility. The results show that the impacts are different per application, with changes in the processes, the addition of new ones, and the decommissioning of others. The impact of digitalization is high when trying to deploy all the applications at the same time. Companies can leverage this work, which requires reviewing the documented impacts in their processes and the applications’ prerequisites as well as updating their existing balanced scorecard, incorporating the application’s KPIs. A list of 10 applications has been identified as “quick wins”; then, applications can be the starting point for digitalizing a company.