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Prof. Carla Curado
ADVANCE/CSG, ISEG, ULisboa

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Research Keywords & Expertise

0 Intellectual Capital
0 Knowledge Management
0 Organizational Behavior
0 Human Resource Management (hrm)
0 FsQCA

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Knowledge Management
FsQCA
Intellectual Capital
Human Resource Management (hrm)

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Short Biography

Carla Curado is an Associate Professor at ISEG, School of Economics and Management, University of Lisbon, Portugal, where she teaches at Doctoral and Master’s Programs. Carla earned her PhD in Management from the Technical University of Lisbon (Portugal). Her research interests relate to Knowledge Management, HR Management and Innovation. Carla has held several high profile leadership positions, including over a decade long as the Academic Director of the MSc in Human Resources Management and the MSc in Corporate Sciences, two of the University's most popular Masters Programs. She received various international awards for research achievements and knowledge dissemination and she is a founder director of the ADVANCE research center. Carla has been regularly presenting her work in leading international conferences and her research appears in several journals including International Journal of Production Economics, Personnel Review, Journal of Knowledge Management, Journal of Business Research, Creativity and Innovation Management or Computers in Human Behavior. Carla serves on the editorial board of several journals, including Creativity and Innovation Management. Address: Rua Miguel Lupi, 20, 1200-725, office 511, ISEG – Lisbon School of Economics and Management, Universidade de Lisboa, Portugal

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Earlycite article
Published: 05 July 2021 in Evidence-based HRM: a Global Forum for Empirical Scholarship
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Purpose Grounded on the social exchange theory (SET), this paper aims to analyze the different networks of conditions that lead to the presence and absence of total commitment, in its affective, continuance and normative dimensions. Six conditions – competencies development, empowerment, work-family conflict, trust, transformational leadership and seniority – are studied to explore and explain the exchanges and reciprocity relationships between organizations and employees. Design/methodology/approach Using a sample of 546 employees from Portuguese large companies, the study uses the fuzzy-set qualitative comparative analysis (fsQCA) to explore how causal conditions jointly link to the outcome of organizational commitment. Findings The results show more causal configurations leading to the most favorable dimensions of commitment (affective, normative and the absence of continuance commitment), which is a positive sign for organizations. Employees' seniority stands out in all types of commitment, reflecting the affective and emotional themes in Portuguese culture. Originality/value This study makes an original contribution to the literature on organizational commitment by showing the alternative complementarity of the conditions in the context of the SET, only possible through fsQCA. It also provides inputs for practitioners who can adopt strategies and measures to develop the paths that lead to successful outcomes (presence of commitment) and avoid those that lead to undesired ones (absence of commitment).

ACS Style

Carla Curado; Helena Mateus Jerónimo; Paulo Lopes Henriques; Marta Tavares. Commitment in an organizational context: a SET-theoretic approach that provides management tools. Evidence-based HRM: a Global Forum for Empirical Scholarship 2021, ahead-of-p, 1 .

AMA Style

Carla Curado, Helena Mateus Jerónimo, Paulo Lopes Henriques, Marta Tavares. Commitment in an organizational context: a SET-theoretic approach that provides management tools. Evidence-based HRM: a Global Forum for Empirical Scholarship. 2021; ahead-of-p (ahead-of-p):1.

Chicago/Turabian Style

Carla Curado; Helena Mateus Jerónimo; Paulo Lopes Henriques; Marta Tavares. 2021. "Commitment in an organizational context: a SET-theoretic approach that provides management tools." Evidence-based HRM: a Global Forum for Empirical Scholarship ahead-of-p, no. ahead-of-p: 1.

Journal article
Published: 01 July 2021 in Mathematics
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Our main objective was to analyze which paths can lead to the adoption of environmental practices (PRAC) in firms, for which we developed three original alternative research models. Model 1 involves five sources for the adoption of environmental practices: human resource costs, organizational learning capability, firm size, manager educational level and manager experience. Model 2 adopts five sources for PRAC: human resource costs, information technology support, firm size, manager educational level and manager experience. Finally, Model 3 adopts six sources for PRAC: human resource costs, organizational learning capability, information technology support, firm size, manager educational level and manager experience. Therefore, Model 1 uses the organizational learning capability for PRAC, Model 2 uses the information technology support for PRAC and Model 3 uses both organizational learning capability and information technology support for PRAC. We used a fuzzy set qualitative comparative analysis on 349 small- and medium-sized Portuguese firms in twelve industrial sectors. The results show that organizational learning capability (OLC) and information technology support (ITS) are important sources for the development of PRAC. In this line, the three research models show that there are different pathways that lead to PRAC. These research models also show pathways that lead to the absence of PRAC. Therefore, the qualitative findings show the relevancy of OLC and ITS to PRAC. In addition, our findings indicate that, by focusing on variables such as OLC, a firm can find more paths that lead to PRAC. Additionally, with the combination of OLC and ITS, it must be taken into account that only developing ITS without OLC is riskier when obtaining PRAC.

ACS Style

Lucía Muñoz-Pascual; Carla Curado; Jesús Galende. Fuzzy Set Qualitative Comparative Analysis on the Adoption of Environmental Practices: Exploring Technological- and Human-Resource-Based Contributions. Mathematics 2021, 9, 1553 .

AMA Style

Lucía Muñoz-Pascual, Carla Curado, Jesús Galende. Fuzzy Set Qualitative Comparative Analysis on the Adoption of Environmental Practices: Exploring Technological- and Human-Resource-Based Contributions. Mathematics. 2021; 9 (13):1553.

Chicago/Turabian Style

Lucía Muñoz-Pascual; Carla Curado; Jesús Galende. 2021. "Fuzzy Set Qualitative Comparative Analysis on the Adoption of Environmental Practices: Exploring Technological- and Human-Resource-Based Contributions." Mathematics 9, no. 13: 1553.

Journal article
Published: 01 July 2021 in International Journal of Knowledge Management
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This study examines knowledge sharing in Catholic organizations. The authors adopt Schein's organizational culture theory that facilitates, or inhibits, knowledge sharing in organizations. Thus, they address the phenomenon at the three levels: the artifacts, the norms and values, and the underlying assumptions. Considering the chosen settings, they study the contributions of individuals having taken vows, the organizational rituals, the significance, and the sense of community perceived by the organizational members. Data were gathered using a survey and were analyzed by using a fuzzy-set qualitative comparative analysis. The study provides the causal configurations of conditions that lead to tacit, explicit, and total knowledge sharing. They also offer the causal configurations of conditions that lead to the absence of each kind of knowledge sharing. Given that the qualitative results cannot be generalized, the study can still be replicated in organizations without restrictions.

ACS Style

Carla Curado; João Graça; Mírian Oliveira; Alexandra Fernandes. Knowledge Sharing in Catholic Organizations. International Journal of Knowledge Management 2021, 17, 31 -49.

AMA Style

Carla Curado, João Graça, Mírian Oliveira, Alexandra Fernandes. Knowledge Sharing in Catholic Organizations. International Journal of Knowledge Management. 2021; 17 (3):31-49.

Chicago/Turabian Style

Carla Curado; João Graça; Mírian Oliveira; Alexandra Fernandes. 2021. "Knowledge Sharing in Catholic Organizations." International Journal of Knowledge Management 17, no. 3: 31-49.

Article
Published: 30 June 2021 in Journal of the Knowledge Economy
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Knowledge management (KM) and human resource management (HRM) are closely related, since they both manage knowledge-based intangible assets that create and maintain a competitive advantage. In this research, we aim to show how KM contributes to human resource development (HRD) by systematically reviewing the empirical literature of the last 20 years (2000 to 2019). The results show that six KM processes contribute to seven dimensions of HRD to different degrees. KM contributes mostly to individual and professional HRD. The two most relevant KM processes in this relation are the creation and sharing of knowledge. The findings indicate an underuse of KM in technological, organizational, and social HRDs that should alert managers. The contribution of this study regards the identification of these seven dimensions of HRD and the effects that KM processes have on them. This contribution provides theoretical guidance on the relation between KM processes and HRD dimensions that leads to managerial implications for organizations.

ACS Style

Beatriz Ferreira; Carla Curado; Mírian Oliveira. The Contribution of Knowledge Management to Human Resource Development: a Systematic and Integrative Literature Review. Journal of the Knowledge Economy 2021, 1 -29.

AMA Style

Beatriz Ferreira, Carla Curado, Mírian Oliveira. The Contribution of Knowledge Management to Human Resource Development: a Systematic and Integrative Literature Review. Journal of the Knowledge Economy. 2021; ():1-29.

Chicago/Turabian Style

Beatriz Ferreira; Carla Curado; Mírian Oliveira. 2021. "The Contribution of Knowledge Management to Human Resource Development: a Systematic and Integrative Literature Review." Journal of the Knowledge Economy , no. : 1-29.

Research article
Published: 15 June 2021 in Knowledge and Process Management
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The present study aims to present a consolidated view of the quantitative research on Knowledge Hiding (KHi) and Knowledge Hoarding (Kho), and the relationship with Knowledge Sharing (KS), and propose guidelines for future research. A systematic literature review was adopted, following rigorous procedures. The articles were searched in Scopus, Web of Science, Wiley Online, Science Direct, and Emerald. Fifty different articles were analyzed. The oldest article identified is from 2011. They were published in 33 different journals. Only 16 authors published more than one article on the topic. The four behaviors can be perceived as positive when the individual is committed to the organization and negative when the individual is not committed to the organization. A framework that summarizes the suggestions for future research is presented. Understanding the relationships between KHi and KSc, and between Kho and KSd might facilitate the flow of knowledge in organizations. The paper provides an original contribution by considering KS as two processes, collection and donation, highlighting the oppositional relationship between KHi and KSc, and between KHo and KSd. Furthermore, research gaps and further research lines in the KHi, KHo, and KS area are highlighted.

ACS Style

Mírian Oliveira; Carla Curado; Plínio Silva de Garcia. Knowledge hiding and knowledge hoarding: A systematic literature review. Knowledge and Process Management 2021, 28, 277 -294.

AMA Style

Mírian Oliveira, Carla Curado, Plínio Silva de Garcia. Knowledge hiding and knowledge hoarding: A systematic literature review. Knowledge and Process Management. 2021; 28 (3):277-294.

Chicago/Turabian Style

Mírian Oliveira; Carla Curado; Plínio Silva de Garcia. 2021. "Knowledge hiding and knowledge hoarding: A systematic literature review." Knowledge and Process Management 28, no. 3: 277-294.

Earlycite article
Published: 19 May 2021 in Sport, Business and Management: An International Journal
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Purpose In this work, the authors address a gap in the literature on the contribution of dynamic capabilities and internal contingencies to performance in a highly competitive environment. Design/methodology/approach The authors use data from the Premier Football (soccer) League in Portugal over ten years. This league works as a laboratorial setting and enables the authors to identify the influences of the variables in the study. Findings The authors find evidence that human capital is decisive to a team's performance. This study’s findings question the role of the alignment between the different levels of the organization: strategic, tactical and operational. Research limitations/implications With this work, the authors stress the importance (1) of using alternative scenarios in management research and (2) of the way that human and social capitals and managerial cognition and internal contingencies influence the development of knowledge-based dynamic capabilities, especially in highly regulated industries such has sports clubs. Practical implications This work provides evidence on the importance of strategic coherence at different structural levels of the organization. Furthermore, it highlights the need to secure the right resources at the right time. Originality/value The authors propose a setting to run the study: a crystal market and an original measure of performance that reflect the relative achievement of market potential.

ACS Style

Carla Curado; Paulo Henriques; Isabel Proença; Diogo Maia. Crystal market: a way to study knowledge-based dynamic capabilities. Sport, Business and Management: An International Journal 2021, ahead-of-p, 1 .

AMA Style

Carla Curado, Paulo Henriques, Isabel Proença, Diogo Maia. Crystal market: a way to study knowledge-based dynamic capabilities. Sport, Business and Management: An International Journal. 2021; ahead-of-p (ahead-of-p):1.

Chicago/Turabian Style

Carla Curado; Paulo Henriques; Isabel Proença; Diogo Maia. 2021. "Crystal market: a way to study knowledge-based dynamic capabilities." Sport, Business and Management: An International Journal ahead-of-p, no. ahead-of-p: 1.

Earlycite article
Published: 05 May 2021 in International Journal of Productivity and Performance Management
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Purpose The purpose of this study is to propose and test a model on the impact of diversity over performance using a Portuguese national wide comprehensively matched employee–employer dataset of small businesses. Design/methodology/approach The study uses structural equation modeling to analyze the relationships between variables. The study addresses the impact of top managers and employees' diversity on firm performance considering two dimensions of diversity: knowledge diversity and social diversity. Findings The study provides a clear understanding of how workforce diversity affects performance differently at the two hierarchical levels. Both employees' diversities have stronger relations to performance than the diversity of top managers. Results point out to idiosyncratic aspects of services firms' dynamics that should be further explored. Research limitations/implications The study presents some limitations, since it uses data from a single country and the dataset provides limited variables. Practical implications The study offers evidence on the effects of diversity in small businesses alerting managers to acknowledge such influence when recruiting, selecting and training. With regard to services firms, managers should pay close attention to negative impacts of diversity over performance. Originality/value Never before to the authors' knowledge the managers' level diversity and employees' level diversity (considering two dimensions each) effect on performance have been addressed in a single national wide study.

ACS Style

Carla Curado; Silvio H.T. Tai; Mírian Oliveira; Joaquim Miranda Sarmento. Levels and dimensions of diversity in small businesses: contributions for performance. International Journal of Productivity and Performance Management 2021, ahead-of-p, 1 .

AMA Style

Carla Curado, Silvio H.T. Tai, Mírian Oliveira, Joaquim Miranda Sarmento. Levels and dimensions of diversity in small businesses: contributions for performance. International Journal of Productivity and Performance Management. 2021; ahead-of-p (ahead-of-p):1.

Chicago/Turabian Style

Carla Curado; Silvio H.T. Tai; Mírian Oliveira; Joaquim Miranda Sarmento. 2021. "Levels and dimensions of diversity in small businesses: contributions for performance." International Journal of Productivity and Performance Management ahead-of-p, no. ahead-of-p: 1.

Research article
Published: 08 April 2021 in Knowledge Management Research & Practice
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Knowledge sharing (KS) is a challenge for non-governmental organisations (NGOs) given its high turnover and the informal nature of KS. We examine KS in Portuguese NGOs by adopting the three levels of Schein’s theory of organisational culture: artefacts, norms/values, and basic assumptions. We test the influence of the three variables we propose to be proxies of the three levels: internal communication, ethical climate, and altruism. This study’s objective is to a) ascertain whether the different levels are correlated with each other, and b) to understand the effects of organisational variables on KS. We found evidence to sustain the correlation among the three levels showing that Schein’s theory is supported in the NGO’s. Our findings confirm that an ethical climate and altruism have a positive impact on KS. However, the analysis fails to support the influence of internal communication. Altogether, we conclude that organisational culture positively impacts KS at NGOs.

ACS Style

Carla Curado; Paulo Henriques; Mirian Oliveira; Rute Martins. Organisational culture as an antecedent of knowledge sharing in NGOs. Knowledge Management Research & Practice 2021, 1 -13.

AMA Style

Carla Curado, Paulo Henriques, Mirian Oliveira, Rute Martins. Organisational culture as an antecedent of knowledge sharing in NGOs. Knowledge Management Research & Practice. 2021; ():1-13.

Chicago/Turabian Style

Carla Curado; Paulo Henriques; Mirian Oliveira; Rute Martins. 2021. "Organisational culture as an antecedent of knowledge sharing in NGOs." Knowledge Management Research & Practice , no. : 1-13.

Systematic review
Published: 31 March 2021 in Sustainability
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In this study, we explore the research published from 2015 to 2020 on the importance of family firms (FFs) to sustainability. Our results come from a content analysis of 28 studies on this topic. Further, they deal with small and medium enterprises (SMEs) in the construction industry in Italy and Spain. These studies mainly follow a quantitative approach with data from a survey. This study’s main contribution regards the identification of three sorts of aspects associated to sustainability in FFs which match the three pillars of the triple bottom line approach that supports sustainable business development: social inclusion, economic development, and environmental protection. Our findings show that the family’s religiosity, reputation, and image play relevant roles in the FFs’ adoption of sustainable practices. Moreover, the CEO and their successor’s choices also have consequences for sustainability. These studies demonstrate how the family’s control, its values, and the industry influence the adoption of corporate social responsibility (CSR) practices. FFs go green by adopting eco-innovation to adapt to the constantly changing environment and market pressures. We acknowledge the limitations of the study. We offer advice to colleagues when developing future futures studies to address the influence of cultural differences between FFs and non-FFs and suggest they perform comparative analyses. This research could lead to further investigation of the effects of other variables that may influence sustainability in the context of FFs.

ACS Style

Carla Curado; António Mota. A Systematic Literature Review on Sustainability in Family Firms. Sustainability 2021, 13, 3824 .

AMA Style

Carla Curado, António Mota. A Systematic Literature Review on Sustainability in Family Firms. Sustainability. 2021; 13 (7):3824.

Chicago/Turabian Style

Carla Curado; António Mota. 2021. "A Systematic Literature Review on Sustainability in Family Firms." Sustainability 13, no. 7: 3824.

Earlycite article
Published: 22 March 2021 in Industrial and Commercial Training
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Purpose The purpose of this study is to describe the evaluation of a training programme in a Portuguese family’s small and medium enterprise (SME) in the cosmetics industry. This study addresses the four levels of the Kirkpatrick Model and estimates the return on investment (ROI) of a training programme in sales. Design/methodology/approach The study follows a case design to address the analysis of the training outcomes. This study uses data from 53 employees and explore the programme’s results. Findings This study provides evidence on the reactions of the trainees to the programme; the learning which results from it; and on the changes in trainees’ behaviours and the consequent results. This study also estimates the ROI of the programme; it is 5.55. Research limitations/implications The limitations to this study may be the use of data from a single training programme. Practical implications The research results offer managers some critical information in terms of future options in resource allocation. Training managers become more informed in making future choices on where to invest in training programmes. Originality/value The originality of the study regards the ROI estimation for an SME’s sales training programme. SMEs are not often addressed in the training evaluation literature. Because SMEs have limited organisational resources, and they do not invest much in training. Further, this estimation requires data gathering and reporting that is not commonly done, even for large firms.

ACS Style

Carla Curado; Inês Sousa. Training evaluation of a sales programme in a Portuguese cosmetics SME. Industrial and Commercial Training 2021, 53, 283 -293.

AMA Style

Carla Curado, Inês Sousa. Training evaluation of a sales programme in a Portuguese cosmetics SME. Industrial and Commercial Training. 2021; 53 (3):283-293.

Chicago/Turabian Style

Carla Curado; Inês Sousa. 2021. "Training evaluation of a sales programme in a Portuguese cosmetics SME." Industrial and Commercial Training 53, no. 3: 283-293.

Journal article
Published: 13 February 2021 in Sustainability
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The analysis of human resources and sustainable innovation through organizational variables is useful, albeit limited, for predicting complex interactions for sustainability development in small and medium-sized enterprises (SMEs). This paper seeks to overcome this limitation, proposing three models with variables at two levels, namely, for the development of creativity (individual level) and sustainable product innovation performance (organizational level) and sustainability development. Theoretical models are tested using the Structural Equations Model. It is posited that knowledge, motivation, and relationships (individual level) may be predictors of creativity. In addition, creativity is analyzed as a mediator between human resources and sustainable product innovation performance. In this way, it is easier for SMEs to detect on which aspects of HR they should place greater emphasis for sustainable product innovation performance (PIP), with the purpose of reducing the ones associated with the Covid-19 crisis and obtaining a sustainable world. Information was obtained through an online questionnaire involving a sample of 245 certified innovative Spanish SMEs. The results support major findings: (a) knowledge, (b) motivation, and (c) relationships have a positive impact on creativity; (d) the three models hold that creativity fully mediates human resources and sustainable product innovation performance. The paper contributes to the literature on the human resources and sustainable product innovation performance by adopting a multidisciplinary approach, as well as by analyzing variables on two levels, measuring the most internal aspects of employees (wishes, emotions, ideas, or feelings), and explaining the mediating role of employee creativity.

ACS Style

Lucía Muñoz-Pascual; Jesús Galende; Carla Curado. Contributions to Sustainability in SMEs: Human Resources, Sustainable Product Innovation Performance and the Mediating Role of Employee Creativity. Sustainability 2021, 13, 2008 .

AMA Style

Lucía Muñoz-Pascual, Jesús Galende, Carla Curado. Contributions to Sustainability in SMEs: Human Resources, Sustainable Product Innovation Performance and the Mediating Role of Employee Creativity. Sustainability. 2021; 13 (4):2008.

Chicago/Turabian Style

Lucía Muñoz-Pascual; Jesús Galende; Carla Curado. 2021. "Contributions to Sustainability in SMEs: Human Resources, Sustainable Product Innovation Performance and the Mediating Role of Employee Creativity." Sustainability 13, no. 4: 2008.

Earlycite article
Published: 01 February 2021 in VINE Journal of Information and Knowledge Management Systems
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Purpose Knowledge sharing among individuals from different teams is rare. Agile methods encourage only the exchange of tacit knowledge within teams. This study aims to analyse the influence of trust, norms of cooperation and reciprocity on tacit and explicit knowledge sharing among individuals from different software development teams. Design/methodology/approach Data were collected using a cross-sectional survey involving 205 individuals working in software development teams. The authors adopted a mixed-methods approach involving partial least squares structural equation modelling (PLS-SEM) and fuzzy-set qualitative comparative analysis (fsQCA). Findings PLS-SEM shows: the antecedents have different influence in tacit knowledge sharing (TKS) and in explicit knowledge sharing (EKS); trust influences directly TKS, and it only influences EKS indirectly, while reciprocity influences TKS directly and EKS both directly and indirectly; norms of cooperation directly influence TKS, and they only influence EKS indirectly. Overall, the fsQCA findings support PLS-SEM results: TKS contributes to EKS; reciprocity or trust is a sufficient condition for TKS and EKS; norms of cooperation are a sufficient condition for TKS; larger firms without high levels of reciprocity and trust cannot expect TKS and EKS. The quantitative and qualitative results are aligned. Research limitations/implications The results cannot be generalisable because snowball sampling was used, and most of the respondents were Brazilians. Practical implications This study should help managers and scholars: to appreciate the relevancy of TKS among individuals using agile methods to nurture EKS and to understand the different effects of reciprocity, trust and norms of cooperation on both TKS and EKS. Originality/value Considering three constructs, this study uses a mixed-methods approach to investigate the potential of the relational dimension of social capital theory to leverage TKS and EKS, to overcome the limitations of agile methods. The originality of this study regards that it shows the constructs of relational social capital influencing TKS and EKS differently.

ACS Style

Rosangela F. Santos; Mírian Oliveira; Carla Curado. The effects of the relational dimension of social capital on tacit and explicit knowledge sharing: a mixed-methods approach. VINE Journal of Information and Knowledge Management Systems 2021, ahead-of-p, 1 .

AMA Style

Rosangela F. Santos, Mírian Oliveira, Carla Curado. The effects of the relational dimension of social capital on tacit and explicit knowledge sharing: a mixed-methods approach. VINE Journal of Information and Knowledge Management Systems. 2021; ahead-of-p (ahead-of-p):1.

Chicago/Turabian Style

Rosangela F. Santos; Mírian Oliveira; Carla Curado. 2021. "The effects of the relational dimension of social capital on tacit and explicit knowledge sharing: a mixed-methods approach." VINE Journal of Information and Knowledge Management Systems ahead-of-p, no. ahead-of-p: 1.

Research article
Published: 01 January 2021 in Revista de Administração Contemporânea
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Context: in recent years, studies have sought to analyze how intelligence and knowledge management processes are understood and applied in the context of public management, environments in which processes appear as a point to be explored to enhance decision-making quality. Objective: to analyze how public managers apply intelligence and knowledge management aiming at a higher decision quality. Method: based on a defined and validated research protocol, interviews were conducted with seventeen public managers in southern Brazil. For the analysis, the qualitative comparative analysis technique using fuzzy sets was applied. Results: the results suggest the importance of effective data, information, and knowledge management for the decision-making quality of public managers, demonstrating that the absence of decision-making quality is directly related to the absence or little use of knowledge management and intelligence elements in the public management. Conclusion: in addition to analyzing conditions and proposing ways to lead to greater quality in decision making by public managers, it was possible to contribute to the theme of knowledge management and intelligence in public management, as well as to benefit the government with paths to be consolidated and better explored.

ACS Style

Claudia Melati; Raquel Janissek-Muniz; Carla Maria Marques Curado. Decision-Making Quality of Public Managers: Contributions from Intelligence and Knowledge Management. Revista de Administração Contemporânea 2021, 25, 1 .

AMA Style

Claudia Melati, Raquel Janissek-Muniz, Carla Maria Marques Curado. Decision-Making Quality of Public Managers: Contributions from Intelligence and Knowledge Management. Revista de Administração Contemporânea. 2021; 25 (2):1.

Chicago/Turabian Style

Claudia Melati; Raquel Janissek-Muniz; Carla Maria Marques Curado. 2021. "Decision-Making Quality of Public Managers: Contributions from Intelligence and Knowledge Management." Revista de Administração Contemporânea 25, no. 2: 1.

Journal article
Published: 01 January 2021 in Revista de Administração Contemporânea
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Context: in recent years, studies have sought to analyze how intelligence and knowledge management processes are understood and applied in the context of public management, environments in which processes appear as a point to be explored to enhance decision-making quality. Objective: to analyze how public managers apply intelligence and knowledge management aiming at a higher decision quality. Method: based on a defined and validated research protocol, interviews were conducted with seventeen public managers in southern Brazil. For the analysis, the qualitative comparative analysis technique using fuzzy sets was applied. Results: the results suggest the importance of effective data, information, and knowledge management for the decision-making quality of public managers, demonstrating that the absence of decision-making quality is directly related to the absence or little use of knowledge management and intelligence elements in the public management. Conclusion: in addition to analyzing conditions and proposing ways to lead to greater quality in decision making by public managers, it was possible to contribute to the theme of knowledge management and intelligence in public management, as well as to benefit the government with paths to be consolidated and better explored.

ACS Style

Claudia Melati; Raquel Janissek-Muniz; Carla Maria Marques Curado. Qualidade Decisória dos Gestores Públicos: Contribuições da Inteligência e Gestão do Conhecimento. Revista de Administração Contemporânea 2021, 25, 1 .

AMA Style

Claudia Melati, Raquel Janissek-Muniz, Carla Maria Marques Curado. Qualidade Decisória dos Gestores Públicos: Contribuições da Inteligência e Gestão do Conhecimento. Revista de Administração Contemporânea. 2021; 25 (2):1.

Chicago/Turabian Style

Claudia Melati; Raquel Janissek-Muniz; Carla Maria Marques Curado. 2021. "Qualidade Decisória dos Gestores Públicos: Contribuições da Inteligência e Gestão do Conhecimento." Revista de Administração Contemporânea 25, no. 2: 1.

Journal article
Published: 14 October 2020 in Journal of Business Research
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This study examines whether intangible resources such as entrepreneurial capital and collecting and donating knowledge contribute to building the absorptive capacity of micro firms to achieve innovation. The study adopts a mixed-methods approach that follows a complementary explanatory design strategy that uses a dataset of 228 micro firms from Brazil. The main findings are that knowledge sharing collection influences absorptive capacity; knowledge sharing collection has a partial mediator role between entrepreneurial capital and absorptive capacity; entrepreneurial capital, knowledge sharing collection, and absorptive capacity contribute to innovation; and knowledge sharing collection influences knowledge sharing donation. The theoretical contributions are the expansion of the view on antecedents of absorptive capacity and innovation in micro firms. The study also has managerial consequences by disclosing the contribution of intangible resources to innovation. Additionally, the study presents the alternative configurations that managers can choose to implement in order to reach absorptive capability and innovation.

ACS Style

Nuno Fernandes Crespo; Carla Curado; Mírian Oliveira; Lucía Muñoz-Pascual. Entrepreneurial capital leveraging innovation in micro firms: A mixed-methods perspective. Journal of Business Research 2020, 123, 333 -342.

AMA Style

Nuno Fernandes Crespo, Carla Curado, Mírian Oliveira, Lucía Muñoz-Pascual. Entrepreneurial capital leveraging innovation in micro firms: A mixed-methods perspective. Journal of Business Research. 2020; 123 ():333-342.

Chicago/Turabian Style

Nuno Fernandes Crespo; Carla Curado; Mírian Oliveira; Lucía Muñoz-Pascual. 2020. "Entrepreneurial capital leveraging innovation in micro firms: A mixed-methods perspective." Journal of Business Research 123, no. : 333-342.

Earlycite article
Published: 22 July 2020 in Journal of Knowledge Management
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Purpose This study aims to resolve contradictions in the literature regarding the relationship between knowledge sharing (KS) and absorptive capacity (AC). The authors analyze the reasons for which KS has been interpreted as an antecedent and those for which it has been seen as a consequent of AC. Design/methodology/approach The study uses a systematic review of the literature to identify the arguments supporting the relationships between the constructs and propose a model. Additionally, the hypotheses were tested using SEM to assess the proposed model. Findings The findings reveal the nature of the relationship between KS and AC. Suggesting AC is bi-dimensional, consisting of potential AC and realized AC, while the relationship between these two dimensions depends on KS. Research limitations/implications This study provides consistent theoretical grounds for future empirical research. The study findings demonstrate KS provides a real contribution towards AC, validating the previous literature on the impact of KS antecedents on realized AC. Additionally, the authors provide evidence to suggest knowledge donation is an output of the AC process, thus generating a debate on the nature of knowledge donation (requested vs unrequested), which raises interesting research questions to be addressed in the future. As a limitation, empirical data was only collected in the context of software development in two countries. Practical implications The results elucidate the central role of knowledge collection within AC. For managers, the importance of the role of knowledge collection to fully benefit from AC and exploit knowledge is highlighted. Originality/value The research design is original in that it combines a systematic and integrative literature review to the ground and propose hypotheses with empirically testing of the emerging model. The study clarifies the relationship between KS and AC, providing evidence to show knowledge donation is an output of the AC process. The benefits of this study can be seen at the team and firm-level.

ACS Style

Andrea Raymundo Balle; Mírian Oliveira; Carla Curado. Knowledge sharing and absorptive capacity: interdependency and complementarity. Journal of Knowledge Management 2020, 24, 1943 -1964.

AMA Style

Andrea Raymundo Balle, Mírian Oliveira, Carla Curado. Knowledge sharing and absorptive capacity: interdependency and complementarity. Journal of Knowledge Management. 2020; 24 (8):1943-1964.

Chicago/Turabian Style

Andrea Raymundo Balle; Mírian Oliveira; Carla Curado. 2020. "Knowledge sharing and absorptive capacity: interdependency and complementarity." Journal of Knowledge Management 24, no. 8: 1943-1964.

Journal article
Published: 18 May 2020 in European Journal of Training and Development
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Purpose This study aims to investigate the formative evaluations of the training programmes of a Portuguese national railway public company for an entire calendar year. The aim is to uncover alternative configurations for the design of training programmes to create better levels of evaluation. This study is based on the following research question: What are the configurations that lead to the success and or failure of trainers and trainees? Among those, are there any common designs that generate the success and or failure of both trainers and trainees? Design/methodology/approach This study used matched data from an entire calendar year to examine the trainers and trainees’ evaluations of 429 training events. This study also used a fuzzy-set qualitative comparative analysis (fsQCA) to provide configurations that generate the success or failure of trainers and trainees. This methodology offers alternative pathways to the same outcomes and thus gives managers different options to reach similar results. Findings The results show that there are more configurations that lead to trainers’ success (five) than to its absence (four). However, the configurations that lead to trainees’ success (three) are less than those that lead to its absence (six). The findings indicate that a single common configuration exists that leads to high evaluations. Research limitations/implications This study does not address summative evaluations. Regarding data, the study acknowledges the use of self-evaluations for trainees, although they serve as a proxy for a learning evaluation. The generalisation of the results outside the Portuguese railway company’s context is not possible. Practical implications The proposed analysis is applicable to other settings without restrictions. Managers may replicate this study’s approach in their organisations to uncover the alternative configurations that lead to the success or failure of trainers and trainees. They may adopt the ones that lead to successful outcomes and avoid the ones that lead to undesired ones. Originality/value This study is innovative because it addresses concurrently the success or failure of trainers and trainees that is only possible by using the fsQCA method. This study opted to use this method to provide alternative pathways to extreme outcomes: the most successful or the most unsuccessful. These multiple pathways are better results compared to traditional quantitative statistical methods that only provide a single estimated solution to the presence of the dependent variable; for example, a regression analysis or structural equation modelling.

ACS Style

Gonçalo Bernardino; Carla Curado. Training evaluation: a configurational analysis of success and failure of trainers and trainees. European Journal of Training and Development 2020, 44, 531 -546.

AMA Style

Gonçalo Bernardino, Carla Curado. Training evaluation: a configurational analysis of success and failure of trainers and trainees. European Journal of Training and Development. 2020; 44 (4/5):531-546.

Chicago/Turabian Style

Gonçalo Bernardino; Carla Curado. 2020. "Training evaluation: a configurational analysis of success and failure of trainers and trainees." European Journal of Training and Development 44, no. 4/5: 531-546.

Earlycite article
Published: 27 April 2020 in Journal of Intellectual Capital
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PurposeThe purpose of this paper is to explore the relations among knowledge sharing (KS), intellectual capital (IC), absorptive capacity (AC), innovation (IN) and organizational performance (OP).Design/methodology/approachThis paper empirically tests a model that uses structural equation modeling (SEM) based on a partial least squares (PLS). The sample is composed of 351 Brazilian and 135 Portuguese enterprises. They are micro, small and medium enterprises.FindingsThe results show that: the relation between KS and AC is partially mediated by IC; the relation between IC and IN is partially mediated by AC and the relation between KS and IN is mediated by AC and IC or both. There are relations among KS, IC, AC, IN and OP.Research limitations/implicationsThe study does not control for industry effects and technological differences among the firms.Practical implicationsThe use of KS mitigates the loss of knowledge associated to employees' retirement or job changes. The knowledge appropriation by the organization (turning human capital (HC) into structural capital (SC)), the knowledge achieved from connections (relational capital, RC) and the trust embedded in an organization's relation with employees are important for AC and IN. Moreover, KS can positively influence all elements of IC. OP depends directly on IN and indirectly on the others constructs.Originality/valueThis study is relevant because it explores the relations among KS, IC, AC, IN and OP in one model. Moreover, it focuses on small and mid-size enterprises (SMEs) with data from two countries.

ACS Style

Mírian Oliveira; Carla Curado; Andrea Raymundo Balle; Aino Kianto. Knowledge sharing, intellectual capital and organizational results in SMES: are they related? Journal of Intellectual Capital 2020, 21, 1 .

AMA Style

Mírian Oliveira, Carla Curado, Andrea Raymundo Balle, Aino Kianto. Knowledge sharing, intellectual capital and organizational results in SMES: are they related? Journal of Intellectual Capital. 2020; 21 (6):1.

Chicago/Turabian Style

Mírian Oliveira; Carla Curado; Andrea Raymundo Balle; Aino Kianto. 2020. "Knowledge sharing, intellectual capital and organizational results in SMES: are they related?" Journal of Intellectual Capital 21, no. 6: 1.

Journal article
Published: 01 February 2020 in International Journal of Production Economics
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Dara G. Schniederjans; Carla Curado; Mehrnaz Khalajhedayati. Supply chain digitisation trends: An integration of knowledge management. International Journal of Production Economics 2020, 220, 107439 .

AMA Style

Dara G. Schniederjans, Carla Curado, Mehrnaz Khalajhedayati. Supply chain digitisation trends: An integration of knowledge management. International Journal of Production Economics. 2020; 220 ():107439.

Chicago/Turabian Style

Dara G. Schniederjans; Carla Curado; Mehrnaz Khalajhedayati. 2020. "Supply chain digitisation trends: An integration of knowledge management." International Journal of Production Economics 220, no. : 107439.

Journal article
Published: 24 December 2019 in Sustainability
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This research examines how internal and external Human Resource Management (HRM) contributes to Knowledge Sharing (KS) in order to reach Sustainability-Oriented Performance. This paper uses a mixed methods approach to report on the main antecedents of KS for Sustainability-Oriented Performance. There are many antecedents of KS both inside and outside organizations that are as yet unidentified. This research applies two complex statistical techniques, namely, structural equation modeling (SEM) (Study 1) and fuzzy-set Qualitative Comparative Analysis (fsQCA) (Study 2). First, SEM is used to determine the antecedents of KS for Sustainability-Oriented Performance: Affective Commitment (AC) (an internal dimension of HRM) and a collaboration-oriented Human Resource Management system (CHRMS) (an external dimension of HRM). Second, three multi-group SEMs are used to determine whether a manager’s characteristics (age and gender) and firm size moderate the relationship between KS and its antecedents. Finally, an fsQCA is conducted to identify alternative configurations that lead either to KS or to its absence. The sample comprises data from an online survey of 367 certified innovative Portuguese small and medium enterprises (SMEs). The SEM results show that a collaboration-oriented HRM system always has a positive effect on KS for Sustainability-Oriented Performance. In addition, if the manager is a young man working in a small firm, their AC positively affects KS. There are alternative configurations that lead to the presence or absence of KS. There is, therefore, empirical evidence for the moderating effects of the manager’s age and gender, and firm size. Our study offers improved new HRM configurations and results when compared to the sole use of traditional quantitative statistical methods. The results are consistent and conclusive.

ACS Style

Lucía Muñoz-Pascual; Jesús Galende; Carla Curado. Human Resource Management Contributions to Knowledge Sharing for a Sustainability-Oriented Performance: A Mixed Methods Approach. Sustainability 2019, 12, 161 .

AMA Style

Lucía Muñoz-Pascual, Jesús Galende, Carla Curado. Human Resource Management Contributions to Knowledge Sharing for a Sustainability-Oriented Performance: A Mixed Methods Approach. Sustainability. 2019; 12 (1):161.

Chicago/Turabian Style

Lucía Muñoz-Pascual; Jesús Galende; Carla Curado. 2019. "Human Resource Management Contributions to Knowledge Sharing for a Sustainability-Oriented Performance: A Mixed Methods Approach." Sustainability 12, no. 1: 161.