In the recent years, E-banking is one of the most important revolutions in the banking sector of Pakistan. This study measures the impact of e commerce (B2B, B2C, C2C) on organization performance (Business operation, Job performance, Customer satisfaction).The sample of this research is collected from the banking sector of Pakistan by using 50 samples filling online from the period 2012 to 2013. Results show that there is positive relationship between e-commerce and organization performance and by implementing e-commerce; organizations improve its performance in terms of business operations, job performance and customer satisfaction. Major research has been withdrawn from MBA thesis subject Impact of foreign banks on domestic banks businesses.
31 December 2017 in Sarhad Journal of Management Sciences
The foremost concern of business organizations is to sustain the employees performance at the workplace, by implementing innovative strategies. The objective of this study was to analyze the mediating effect of employee creativity and wellbeing, in the relationship between Innovative Climate (IC) and Organizational Citizenship Behavior (OCB) in the banking sector of Vehari, Pakistan. Data were collected through structured questionnaires, from 232 bank executives. PLS-SEM was used, to test the accuracy and significance of the hypothesis. The results revealed that creativity and well-being did mediate in the relationship between IC and OCB. The research established that innovative climate enhanced the employee working behavior, through employee creativity and psychological wellbeing. More specifically, a friendly and innovative climate did have a positive effect on employee creativity, wellbeing and working behavior, which are essential for a productive workforce.