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Luis Oliveira
WMG—Warwick Manufacturing Group, University ofWarwick, Coventry CV4 7AL, UK

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Journal article
Published: 23 October 2020 in Sustainability
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The shift to electric vehicles has brought about the potential to reduce the environmental damage caused by road transport. However, several challenges prevent wider adoption of electric vehicles, such as: a lack of charging facilities, long charging times, limited range, and the inconvenience of cable charging. These barriers are more pronounced for taxis, which generally cover longer distances than regular cars and have fewer opportunities for recharging. This research aims to evaluate wireless charging for range extended electric taxis, as a strategy to minimise these challenges and facilitate the electrification of fleets. A mixed methods approach, combining quantitative vehicle tracking with qualitative interviews and focus groups with drivers and local authority representatives, provided an understanding of ‘facilitators’ and ‘barriers’ to the introduction of wireless chargers in London and Nottingham, UK. Results indicated that current wired charging infrastructure does not facilitate recharging opportunities during taxi working hours, causing longer shifts or lower earnings. Drivers reported running on a range extender petrol engine once the battery is depleted, limiting the environmental benefits of electric taxis. We conclude that wireless chargers could facilitate the increased driving range of existing electric taxis if installed where drivers stop more often. The results support the implementation of opportunistic, short but frequent charging boosts (known as choko-choko) as part of policies to alleviate the barriers to the introduction of wireless charging of electric taxis, and foster more sustainable means of road transportation.

ACS Style

Luis Oliveira; Arun Ulahannan; Matthew Knight; Stewart Birrell. Wireless Charging of Electric Taxis: Understanding the Facilitators and Barriers to Its Introduction. Sustainability 2020, 12, 8798 .

AMA Style

Luis Oliveira, Arun Ulahannan, Matthew Knight, Stewart Birrell. Wireless Charging of Electric Taxis: Understanding the Facilitators and Barriers to Its Introduction. Sustainability. 2020; 12 (21):8798.

Chicago/Turabian Style

Luis Oliveira; Arun Ulahannan; Matthew Knight; Stewart Birrell. 2020. "Wireless Charging of Electric Taxis: Understanding the Facilitators and Barriers to Its Introduction." Sustainability 12, no. 21: 8798.

Journal article
Published: 30 June 2020 in Transportation Research Part F: Traffic Psychology and Behaviour
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Previous studies indicate that, if an automated vehicle communicates its system status and intended behaviour, it could increase user trust and acceptance. However, it is still unclear what types of interfaces will better portray this type of information. The present study evaluated different configurations of screens comparing how they communicated the possible hazards in the environment (e.g. vulnerable road users), and vehicle behaviours (e.g. intended trajectory). These interfaces were presented in a fully automated vehicle tested by 25 participants in an indoor arena. Surveys and interviews measured trust, usability and experience after users were driven by an automated low-speed pod. Participants experienced four types of interfaces, from a simple journey tracker to a windscreen-wide augmented reality (AR) interface which overlays hazards highlighted in the environment and the trajectory of the vehicle. A combination of the survey and interview data showed a clear preference for the AR windscreen and an animated representation of the environment. The trust in the vehicle featuring these interfaces was significantly higher than pretrial measurements. However, some users questioned if they want to see this information all the time. One additional result was that some users felt motion sick when presented with the more engaging content. This paper provides recommendations for the design of interfaces with the potential to improve trust and user experience within highly automated vehicles.

ACS Style

Luis Oliveira; Christopher Burns; Jacob Luton; Sumeet Iyer; Stewart Birrell. The influence of system transparency on trust: Evaluating interfaces in a highly automated vehicle. Transportation Research Part F: Traffic Psychology and Behaviour 2020, 72, 280 -296.

AMA Style

Luis Oliveira, Christopher Burns, Jacob Luton, Sumeet Iyer, Stewart Birrell. The influence of system transparency on trust: Evaluating interfaces in a highly automated vehicle. Transportation Research Part F: Traffic Psychology and Behaviour. 2020; 72 ():280-296.

Chicago/Turabian Style

Luis Oliveira; Christopher Burns; Jacob Luton; Sumeet Iyer; Stewart Birrell. 2020. "The influence of system transparency on trust: Evaluating interfaces in a highly automated vehicle." Transportation Research Part F: Traffic Psychology and Behaviour 72, no. : 280-296.

Journal article
Published: 11 June 2020 in Ergonomics
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Customer-facing train crew members have to follow strict procedures to guarantee that trains are safe and run on time. They are also responsible for revenue protection and customer care. Human factors and ergonomics research are instrumental to understand the safety-critical aspects and improve work. We bring user experience research and personas to describe how train crew perceive their routines and how new technology may impact them. We conducted 7 hours of interviews and 30 hours of shadowing observations with the train crew (N = 22) to provide an understanding of who are they and to define their experiences. We present the crew's current routines and created two personas to represent them. One is slightly reluctant to adopt the proposed technology, whereas the other is more accepting. Results indicate how such technology may affect crew work ergonomics and experiences, and suggest which valuable aspects should be maintained, for example the positive interactions with passengers. Practitioner summary: This study investigated the work routines of the customer-facing train crew. Interviews and shadowing were conducted with 22 crew from a large operator in the UK. Personas were created to represent them. Results show their preferred activities and how these would be affected by the introduction of new technology. Abbreviations: CH; customer host (onboard catering staff); DOO: driver-only operation; ETA: estimated time of arrival; PTI: platform-train interface; TM: train manager (onboard customer-facing authority); UCD: user-centred design; UX: user experience.

ACS Style

Luis Oliveira; Stewart Birrell; Rebecca Cain. How technology can impact customer-facing train crew experiences. Ergonomics 2020, 63, 1101 -1115.

AMA Style

Luis Oliveira, Stewart Birrell, Rebecca Cain. How technology can impact customer-facing train crew experiences. Ergonomics. 2020; 63 (9):1101-1115.

Chicago/Turabian Style

Luis Oliveira; Stewart Birrell; Rebecca Cain. 2020. "How technology can impact customer-facing train crew experiences." Ergonomics 63, no. 9: 1101-1115.

Journal article
Published: 01 February 2020 in Applied Ergonomics
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Technological developments present diverse opportunities to modernise services for the rail industry. Systems can be implemented to improve passengers’ experiences, but these may also affect the experiences of crew working on board trains. This first-of-a-kind research extends the concept of customer journey mapping as a design tool to understand the experiences of train crew. To produce these crew journey maps, interviews and user observation methods were adopted (N = 22). Results show that two main negative touchpoints for the crew occur at the platform-train interface and during revenue protection activities. This paper presents an innovative methodological contribution around journey mapping to better understand rail experiences, but revolving around the crew rather than the expected consumer experience. We conclude this paper proposing requirements for technological systems and indicate opportunities for the design of systems to generate human-centred improvements for the working practices and experiences of train crew.

ACS Style

Luis Cr. Oliveira; Stewart Birrell; Rebecca Cain. Journey mapping from a crew's perspective: Understanding rail experiences. Applied Ergonomics 2020, 85, 103063 .

AMA Style

Luis Cr. Oliveira, Stewart Birrell, Rebecca Cain. Journey mapping from a crew's perspective: Understanding rail experiences. Applied Ergonomics. 2020; 85 ():103063.

Chicago/Turabian Style

Luis Cr. Oliveira; Stewart Birrell; Rebecca Cain. 2020. "Journey mapping from a crew's perspective: Understanding rail experiences." Applied Ergonomics 85, no. : 103063.

Journal article
Published: 15 January 2020 in IEEE Access
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While partially automated vehicles can provide a range of benefits, they also bring about new Human Machine Interface (HMI) challenges around ensuring the driver remains alert and is able to take control of the vehicle when required. While humans are poor monitors of automated processes, specifically during ‘steady state’ operation, presenting the appropriate information to the driver can help. But to date, interfaces of partially automated vehicles have shown evidence of causing cognitive overload. Adaptive HMIs that automatically change the information presented (for example, based on workload, time or physiologically), have been previously proposed as a solution, but little is known about how information should adapt during steady-state driving. This study aimed to classify information usage based on driver experience to inform the design of a future adaptive HMI in partially automated vehicles. The unique feature of this study over existing literature is that each participant attended for five consecutive days; enabling a first look at how information usage changes with increasing familiarity and providing a methodological contribution to future HMI user trial study design. Seventeen participants experienced a steady-state automated driving simulation for twenty-six minutes per day in a driving simulator, replicating a regularly driven route, such as a work commute. Nine information icons, representative of future partially automated vehicle HMIs, were displayed on a tablet and eye tracking was used to record the information that the participants fixated on. The results found that information usage did change with increased exposure, with significant differences in what information participants looked at between the first and last trial days. With increasing experience, participants tended to view information as confirming technical competence rather than the future state of the vehicle. On this basis, interface design recommendations are made, particularly around the design of adaptive interfaces for future partially automated vehicles.

ACS Style

Arun Ulahannan; Paul Jennings; Luis Oliveira; Stewart Birrell. Designing an Adaptive Interface: Using Eye Tracking to Classify How Information Usage Changes Over Time in Partially Automated Vehicles. IEEE Access 2020, 8, 16865 -16875.

AMA Style

Arun Ulahannan, Paul Jennings, Luis Oliveira, Stewart Birrell. Designing an Adaptive Interface: Using Eye Tracking to Classify How Information Usage Changes Over Time in Partially Automated Vehicles. IEEE Access. 2020; 8 (99):16865-16875.

Chicago/Turabian Style

Arun Ulahannan; Paul Jennings; Luis Oliveira; Stewart Birrell. 2020. "Designing an Adaptive Interface: Using Eye Tracking to Classify How Information Usage Changes Over Time in Partially Automated Vehicles." IEEE Access 8, no. 99: 16865-16875.

Original article
Published: 06 September 2019 in Personal and Ubiquitous Computing
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This study, with 19 households, set out to analyse the expected benefits and anticipated challenges to the introduction of smart home technology (SHT), and to compare these to post-use experiences after living with the technology for 1 year. Contextual interviews were undertaken with householders during the installation of a range of SHT, and again approximately 1 year later, when householders had the option to keep the technology or have some or all of it removed. This identified whether initial expectations were met, whether initial concerns persisted and whether new issues, concerns, and benefits (that had not been initially anticipated) arose after an extended period of use. Initial expectations from all households were high—related to comfort, convenience, improved control, energy demand reduction, and integration of technologies. There were also many initial concerns, including reliability, usability, and how these systems would be ‘domesticated’ to fit existing routines. After living with the systems for 1 year, many expectations were met, but the added value (and hence the match between expectations and reality) was higher for households with varied routines and large, partially occupied houses. Some of the anticipated challenges—such as concerns over aesthetics—largely disappeared, issues to do with the awkward location of network components persisted and new issues arose relating to the usability of some components and the time and effort required to configure them. Recommendations are given to maximise the added value that SHT can provide to householders.

ACS Style

Luis Oliveira; Val Mitchell; Andrew May. Smart home technology—comparing householder expectations at the point of installation with experiences 1 year later. Personal and Ubiquitous Computing 2019, 24, 1 -14.

AMA Style

Luis Oliveira, Val Mitchell, Andrew May. Smart home technology—comparing householder expectations at the point of installation with experiences 1 year later. Personal and Ubiquitous Computing. 2019; 24 (5):1-14.

Chicago/Turabian Style

Luis Oliveira; Val Mitchell; Andrew May. 2019. "Smart home technology—comparing householder expectations at the point of installation with experiences 1 year later." Personal and Ubiquitous Computing 24, no. 5: 1-14.

Journal article
Published: 25 June 2019 in Information
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This article reports on a study to investigate how the driving behaviour of autonomous vehicles influences trust and acceptance. Two different designs were presented to two groups of participants (n = 22/21), using actual autonomously driving vehicles. The first was a vehicle programmed to drive similarly to a human, “peeking” when approaching road junctions as if it was looking before proceeding. The second design had a vehicle programmed to convey the impression that it was communicating with other vehicles and infrastructure and “knew” if the junction was clear so could proceed without ever stopping or slowing down. Results showed non-significant differences in trust between the two vehicle behaviours. However, there were significant increases in trust scores overall for both designs as the trials progressed. Post-interaction interviews indicated that there were pros and cons for both driving styles, and participants suggested which aspects of the driving styles could be improved. This paper presents user information recommendations for the design and programming of driving systems for autonomous vehicles, with the aim of improving their users’ trust and acceptance.

ACS Style

Luis Oliveira; Karl Proctor; Christopher G. Burns; Stewart Birrell. Driving Style: How Should an Automated Vehicle Behave? Information 2019, 10, 219 .

AMA Style

Luis Oliveira, Karl Proctor, Christopher G. Burns, Stewart Birrell. Driving Style: How Should an Automated Vehicle Behave? Information. 2019; 10 (6):219.

Chicago/Turabian Style

Luis Oliveira; Karl Proctor; Christopher G. Burns; Stewart Birrell. 2019. "Driving Style: How Should an Automated Vehicle Behave?" Information 10, no. 6: 219.

Journal article
Published: 06 June 2019 in Transportation Research Interdisciplinary Perspectives
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Technology has the potential to provide more up-to-date information and customised services to train passengers and therefore improve the rail journey experience. However, there is a lack knowledge about which innovations and services are preferred by the travelling public. The purpose of this study was to understand the value which passengers placed on technological innovations to improve the overall passenger journey experience. A conjoint analysis survey based on the best-worst scale of preference was developed to evaluate how passengers (N = 398) value different system features proposed to improve passenger experience in the UK. Results show that the automatic compensation for delayed or cancelled trains was valued the highest, and the ability to pre-order special services ranked as least value from a set of ten features. Additional results include the segmentation of responses according to passenger type (commuters, business and leisure) and the similarities and differences in responses from the public versus those working directly in the rail industry. The insights gained from this study suggest which features should be prioritised to improve rail passenger journey experiences.

ACS Style

Luis Oliveira; Claudia Bruen; Stewart Birrell; Rebecca Cain. What passengers really want: Assessing the value of rail innovation to improve experiences. Transportation Research Interdisciplinary Perspectives 2019, 1, 100014 .

AMA Style

Luis Oliveira, Claudia Bruen, Stewart Birrell, Rebecca Cain. What passengers really want: Assessing the value of rail innovation to improve experiences. Transportation Research Interdisciplinary Perspectives. 2019; 1 ():100014.

Chicago/Turabian Style

Luis Oliveira; Claudia Bruen; Stewart Birrell; Rebecca Cain. 2019. "What passengers really want: Assessing the value of rail innovation to improve experiences." Transportation Research Interdisciplinary Perspectives 1, no. : 100014.

Journal article
Published: 21 December 2018 in Robotics and Computer-Integrated Manufacturing
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Concentrated boarding describes the phenomenon when rail passengers congregate in certain areas of the platform and board the train carriages that stop near these areas. This influences the distribution of passengers throughout the carriages, which can negatively affect passenger comfort, safety at the platform-train interface, efficiency of the rail network, and the reputation of rail travel as a whole. This project aimed to determine whether concentrated boarding occurs in stations in the UK in order to understand its relevance for future rolling stock, infrastructure design and its associated manufacturing research. Video recording technology was used to observe the movements of passengers in Oxford Station and data was collected for nine individual trains. By reviewing the recordings, the number of passengers boarding through each door of the trains was determined, and the boarding distribution along the length of the platform was plotted. Several reasons for noted trends are offered, and potential solutions proposed. The use of real time information could be invaluable to minimise concentrated boarding, as it would allow passengers to make informed decisions as to where they could board trains to have a better journey experience. These findings indicate the relevance of a human-centred design process, particularly the user research stages, in the process of defining priorities for manufacturing and engineering.

ACS Style

Luis Cr Oliveira; Catherine Fox; Stewart Birrell; Rebecca Cain. Analysing passengers’ behaviours when boarding trains to improve rail infrastructure and technology. Robotics and Computer-Integrated Manufacturing 2018, 57, 282 -291.

AMA Style

Luis Cr Oliveira, Catherine Fox, Stewart Birrell, Rebecca Cain. Analysing passengers’ behaviours when boarding trains to improve rail infrastructure and technology. Robotics and Computer-Integrated Manufacturing. 2018; 57 ():282-291.

Chicago/Turabian Style

Luis Cr Oliveira; Catherine Fox; Stewart Birrell; Rebecca Cain. 2018. "Analysing passengers’ behaviours when boarding trains to improve rail infrastructure and technology." Robotics and Computer-Integrated Manufacturing 57, no. : 282-291.

Conference paper
Published: 23 September 2018 in Proceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
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ACS Style

Luis Oliveira; Jacob Luton; Sumeet Iyer; Chris Burns; Alexandros Mouzakitis; Paul Jennings; Stewart Birrell. Evaluating How Interfaces Influence the User Interaction with Fully Autonomous Vehicles. Proceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications 2018, 1 .

AMA Style

Luis Oliveira, Jacob Luton, Sumeet Iyer, Chris Burns, Alexandros Mouzakitis, Paul Jennings, Stewart Birrell. Evaluating How Interfaces Influence the User Interaction with Fully Autonomous Vehicles. Proceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications. 2018; ():1.

Chicago/Turabian Style

Luis Oliveira; Jacob Luton; Sumeet Iyer; Chris Burns; Alexandros Mouzakitis; Paul Jennings; Stewart Birrell. 2018. "Evaluating How Interfaces Influence the User Interaction with Fully Autonomous Vehicles." Proceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications , no. : 1.

Conference paper
Published: 07 July 2018 in Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering
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Research with end users can contribute to the design of technologies such as intelligent transport systems. However, it is important to use methods that can facilitate the uptake of research outcomes by the industry. This paper presents the use of passenger personas as part of the process of developing new technologies for the rail industry in the UK. Personas represent archetypal users and can facilitate the understanding of user behaviours, needs, motivations, characteristics and limitations. We aggregated existing knowledge and complemented it with bespoke data collection to understand passengers’ perceptions about the rail system. The study design focused on current user experiences and also where technology can improve these experiences. A set of four personas was produced in order to illustrate who the users of the train systems are as well as their characteristics. This knowledge informed the requirements of innovative technologies that can enhance user experiences during rail travel.

ACS Style

Luis Oliveira; Callum Bradley; Stewart Birrell; Neil Tinworth; Andy Davies; Rebecca Cain. Using Passenger Personas to Design Technological Innovation for the Rail Industry. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering 2018, 67 -75.

AMA Style

Luis Oliveira, Callum Bradley, Stewart Birrell, Neil Tinworth, Andy Davies, Rebecca Cain. Using Passenger Personas to Design Technological Innovation for the Rail Industry. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering. 2018; ():67-75.

Chicago/Turabian Style

Luis Oliveira; Callum Bradley; Stewart Birrell; Neil Tinworth; Andy Davies; Rebecca Cain. 2018. "Using Passenger Personas to Design Technological Innovation for the Rail Industry." Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering , no. : 67-75.

Conference paper
Published: 07 July 2018 in Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering
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This study was designed to provide an evaluation of two types of train seat displays (OLED and E-ink), from a user-centred perspective. Numerous factors influence the decisions on which display to use, such as costs or energy use. It is also important to consider human factors aspects like readability and user preferences. To provide some real-world insights into these issues we designed a pilot study to compare both displays. Participants were asked to give their impressions and respond to questions during a semi-structured interview process, when they were presented with both displays. Results show that participants favour the OLED display overall as it is easily noticeable in different light conditions. However, some aspects of the E-ink are preferred: it is easier to read and understand. We conclude that research with real users is extremely important when designing and defining hardware to be used during the implementation of intelligent transport systems.

ACS Style

Vivek Suresh Babu; Luis Oliveira; Stewart Birrell; Andy Taylor; Rebecca Cain. Comparison of E-Ink and OLED Screens as Train Seat Displays: A User Study. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering 2018, 294 -300.

AMA Style

Vivek Suresh Babu, Luis Oliveira, Stewart Birrell, Andy Taylor, Rebecca Cain. Comparison of E-Ink and OLED Screens as Train Seat Displays: A User Study. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering. 2018; ():294-300.

Chicago/Turabian Style

Vivek Suresh Babu; Luis Oliveira; Stewart Birrell; Andy Taylor; Rebecca Cain. 2018. "Comparison of E-Ink and OLED Screens as Train Seat Displays: A User Study." Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering , no. : 294-300.

Conference paper
Published: 01 August 2017 in SBDS + ISSD 2017
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The design of products, services and spaces can influence what we think and do, and there is the potential for using design to promote sustainable behaviours. M...

ACS Style

Luis Oliveira; Andrea Franco Pereira; Marilia Lyra Bergamo. Strategies to promote sustainable behaviour in relation to water use: ideas and classifications. SBDS + ISSD 2017 2017, 3, 6 -13.

AMA Style

Luis Oliveira, Andrea Franco Pereira, Marilia Lyra Bergamo. Strategies to promote sustainable behaviour in relation to water use: ideas and classifications. SBDS + ISSD 2017. 2017; 3 (6):6-13.

Chicago/Turabian Style

Luis Oliveira; Andrea Franco Pereira; Marilia Lyra Bergamo. 2017. "Strategies to promote sustainable behaviour in relation to water use: ideas and classifications." SBDS + ISSD 2017 3, no. 6: 6-13.

Journal article
Published: 01 September 2016 in Computers in Human Behavior
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Highlights•Temporal tensions can cause people to use more energy than needed.•A smartphone application was developed to manipulate perceptions of time.•Cooking behaviours were chosen as the platform for evaluating this intervention.•Participants tested the application as an assistant for a cooking task.•The app made participants more likely to follow the energy saving techniques. AbstractThis research proposes that it is possible to deliberately reduce temporal tensions in order to promote energy saving behaviours. People may not dedicate enough time to planning their tasks that consume energy, rushing into them without much deliberation. They may also use more energy than necessary in an attempt to accelerate processes that seem to be taking too long, to reduce the boredom of waiting. Persuasive technology provided the tools to manipulate the perception of time and therefore elicit changes in the specific behaviours that result in unnecessary energy usage. Cooking tasks were used as the scenario to test behaviour change strategies delivered via a smartphone application. Results showed that these strategies facilitated the performance of sustainable behaviours. Participants reported that the app made (1) them more likely to follow the steps needed to use less energy, (2) the activity more enjoyable and (3) the time appear to pass more quickly compared to a control version.

ACS Style

Luis Oliveira; Val Mitchell; Andrew May. Reducing temporal tensions as a strategy to promote sustainable behaviours. Computers in Human Behavior 2016, 62, 303 -315.

AMA Style

Luis Oliveira, Val Mitchell, Andrew May. Reducing temporal tensions as a strategy to promote sustainable behaviours. Computers in Human Behavior. 2016; 62 ():303-315.

Chicago/Turabian Style

Luis Oliveira; Val Mitchell; Andrew May. 2016. "Reducing temporal tensions as a strategy to promote sustainable behaviours." Computers in Human Behavior 62, no. : 303-315.

Conference paper
Published: 01 January 2015 in Transactions on Petri Nets and Other Models of Concurrency XV
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This paper was published in the journal Lecture notes in Computer Science. The final publication is available at Springer via http://dx.doi.org/10.1007/978-3-319-20886-2_50This article presents the design process behind the specification of a behaviour change intervention method to promote energy saving. The amount of energy used for food preparation is highly influenced by people’s behaviours. A user-centred design approach based on scenario analysis was applied to provide understanding of context of use and specification of user requirements. This knowledge was applied to the design of behaviour change interventions to motivate sustainable behaviours

ACS Style

Luis Oliveira; Martin Maguire; Val Mitchell; Andrew May. Scenario Analysis as a Tool for Informing the Design of Behaviour Change Interventions. Transactions on Petri Nets and Other Models of Concurrency XV 2015, 535 -547.

AMA Style

Luis Oliveira, Martin Maguire, Val Mitchell, Andrew May. Scenario Analysis as a Tool for Informing the Design of Behaviour Change Interventions. Transactions on Petri Nets and Other Models of Concurrency XV. 2015; ():535-547.

Chicago/Turabian Style

Luis Oliveira; Martin Maguire; Val Mitchell; Andrew May. 2015. "Scenario Analysis as a Tool for Informing the Design of Behaviour Change Interventions." Transactions on Petri Nets and Other Models of Concurrency XV , no. : 535-547.

Conference paper
Published: 01 January 2015 in Transactions on Petri Nets and Other Models of Concurrency XV
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The final publication is available at Springer via http://dx.doi.org/10.1007/978-3-319-20886-2_51Encouraging people to make sustainable transport choices remains a global challenge and many interventions have been attempted. This study investigated the reflection on own/others’ subjective experiences (SE) as an intervention using a smartphone application as the intervention tool. Participants were car drivers and used the app to automatically capture and reflect on their commute journeys and experiences. The experimental group were also able to reflect upon others’ experiences across car, walk and cycle modes. Others’ experiences were designed based on a previous self-report study. Results of the study showed that quantitative measures of intentions to change were not affected by the intervention but that qualitative data showed that the positive experience of the active transport modes did bring about reflection on behaviour and a potential influence on opinions and intentions which warrants further study

ACS Style

Tracy Ross; Andrea Burris; Luis C.R. Oliveira; Bronia Arnott; Vera Araujo-Soares. A Feasibility Study of the Effect of Phone-Based Feedback of Other Commuters’ Subjective Experiences on Driver Intentions to Change. Transactions on Petri Nets and Other Models of Concurrency XV 2015, 548 -558.

AMA Style

Tracy Ross, Andrea Burris, Luis C.R. Oliveira, Bronia Arnott, Vera Araujo-Soares. A Feasibility Study of the Effect of Phone-Based Feedback of Other Commuters’ Subjective Experiences on Driver Intentions to Change. Transactions on Petri Nets and Other Models of Concurrency XV. 2015; ():548-558.

Chicago/Turabian Style

Tracy Ross; Andrea Burris; Luis C.R. Oliveira; Bronia Arnott; Vera Araujo-Soares. 2015. "A Feasibility Study of the Effect of Phone-Based Feedback of Other Commuters’ Subjective Experiences on Driver Intentions to Change." Transactions on Petri Nets and Other Models of Concurrency XV , no. : 548-558.

Conference paper
Published: 08 September 2013 in Proceedings of the 2013 ACM conference on Pervasive and ubiquitous computing adjunct publication
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This conference paper is closed access. The definitive version is available at: http://dx.doi.org/10.1145/2494091.2497315This research is focusing upon the human-computer interaction (HCI), evaluating the relationship between users and cooking appliances mediated by information-communication technologies (ICTs) applications designed specifically to motivate energy saving. User observation, energy monitoring and semi-structured interviews helped to understand user behaviours and its respective determinants. Group discussions and large scale surveys were used to evaluate the acceptance of energy saving techniques and intervention methods. This knowledge informed the development of a persuasive electronic energy saving intervention in the form of a mobile phone application, which is being tested

ACS Style

Luis Oliveira; Val A. Mitchell; Andrew May. Designing a smart phone app for sustainable cooking. Proceedings of the 2013 ACM conference on Pervasive and ubiquitous computing adjunct publication 2013, 585 -588.

AMA Style

Luis Oliveira, Val A. Mitchell, Andrew May. Designing a smart phone app for sustainable cooking. Proceedings of the 2013 ACM conference on Pervasive and ubiquitous computing adjunct publication. 2013; ():585-588.

Chicago/Turabian Style

Luis Oliveira; Val A. Mitchell; Andrew May. 2013. "Designing a smart phone app for sustainable cooking." Proceedings of the 2013 ACM conference on Pervasive and ubiquitous computing adjunct publication , no. : 585-588.

Journal article
Published: 01 January 2012 in Work
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This article was published in the journal, Work: A Journal of Prevention, Assessment and Rehabilitation [© IOS Press]: http://www.iospress.nl/journal/work/Electric cookers are one of the highest energy consuming domestic appliances, and there are several aspects that can influence the amount of energy used when preparing a meal. Appliance characteristics are shown to influence consumption, but human factors play an important role in the overall electricity usage. A user observation study was conducted among uni-versity students to understand how they use electric cookers. They were asked to perform a specific cooking task, and the elec-tricity usage was measured. Participants’ behaviours were analysed and compared with a set of energy saving techniques. Ap-pliance characteristics that influenced how students use energy were also investigated. The results show that users performed the task in several different ways, presenting diverse energy consumption, the average being 3 times above the necessary to complete the task. This information is now informing the design of interventions to motivate people to change their behaviours whilst cooking

ACS Style

Luis Oliveira; Val Mitchell; Kevin Badni. Cooking behaviours: a user observation study to understand energy use and motivate savings. Work 2012, 41, 2122 -2128.

AMA Style

Luis Oliveira, Val Mitchell, Kevin Badni. Cooking behaviours: a user observation study to understand energy use and motivate savings. Work. 2012; 41 (Supplement):2122-2128.

Chicago/Turabian Style

Luis Oliveira; Val Mitchell; Kevin Badni. 2012. "Cooking behaviours: a user observation study to understand energy use and motivate savings." Work 41, no. Supplement: 2122-2128.

Conference paper
Published: 01 January 2011 in Proceedings of the 6th International Conference on Informatics, Environment, Energy and Applications
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ACS Style

Luis Carlos Rubino De Oliveira; Val Mitchell; Kevin Badni. Cooking behaviours. Proceedings of the 6th International Conference on Informatics, Environment, Energy and Applications 2011, 1 .

AMA Style

Luis Carlos Rubino De Oliveira, Val Mitchell, Kevin Badni. Cooking behaviours. Proceedings of the 6th International Conference on Informatics, Environment, Energy and Applications. 2011; ():1.

Chicago/Turabian Style

Luis Carlos Rubino De Oliveira; Val Mitchell; Kevin Badni. 2011. "Cooking behaviours." Proceedings of the 6th International Conference on Informatics, Environment, Energy and Applications , no. : 1.