Due to the popularity of wild animal–visitor interactions (AVIs), there is a need for an ethical assessment of their impact on animal welfare, education, and conservation. The protocol presented in this study is designed to evaluate such interactions on an integrated level, using a transparent analysis of all the aspects involved, including all the stakeholders and the potential conflicts of values. The protocol consists of a six-step process encompassing dedicated data acquisition and a specific ethical assessment. When the protocol was applied to assess a “giraffe feeding” interaction, steps devoted to data acquisition found that animal welfare risks were low, and that visitors described giraffes with emotionally linked descriptors more often after the interaction. The net promoter score, which refers to how likely visitors would recommend to a friend to join the animal–visitor interaction, was 74%. The subsequent ethical assessment, which consisted of a comparison of the results of the previous steps with an ethical matrix highlighting the ideal situation for all stakeholders’ interests, allowed the overall identification of the ethical concerns entailed by the interaction. A final ethical checklist of the examined AVI had a “yes” in entries regarding animal welfare, emotional, and conservation mindedness outcomes and ethical assessment.

In recent years, awareness of the controversial aspects connected with wild animal-visitor interactions (AVIs) in zoos and other facilities has increased due to cultural changes. Therefore, the need to apply transparent procedures to evaluate AVIs programs in zoos and similar facilities has also increased. This study presents results of animal welfare’s assessment of a pilot test of a protocol based on six steps that aim to explore and assess the overall value of AVIs considering the impact both on animals and visitors. In the present paper, we discuss the multifaceted approach to animal welfare assessment during animal-visitor interactions, combining quantitative behavioural observations/analysis and a welfare risk-assessment procedure, which forms the basis of the six-step protocol. Pilot testing of said approach to animal welfare assessment involved giraffes (Giraffa camelopardalis) in an Italian zoo. No change in behaviour, suggestive of an increased welfare risk to the animals, was found. The risk analysis reported overall low risks for welfare, whereas enclosure analysis highlighted that the enclosure was suitable for allowing interactions without jeopardising animal welfare, mainly because it allowed animals to choose whether to interact or withdraw from interactions without decreasing the space available to them.

The future of the native European crayfishAustropotamobius pallipesdepends on accurate conservation management. The goal of this paper is to attempt an investigation of the major ethical conflicts that can emerge in the conservation of this endangered crayfish threatened by invasive competitors, introduced diseases, and landscape alteration. To assess this issue, we will employ the Ethical Matrix, in a version explicitly tailored for its use in conservation. The filled Ethical Matrix will highlight several potential conflicts between values such as environmental protection, social and economic interests, animal welfare, cultural and aesthetic value, etc. We will discuss these conflicts, alongside some potential mitigating strategies present in the literature. We will stress in particular the need to take into account the ethical principle of fairness when assessing the economic and recreational value of invasive species, especially concerning the unfair distribution of costs. Moreover, we will assert the importance of conservation ofA. pallipesboth for its existence value and for its role as an umbrella and keystone species. Beyond its focus onA. pallipes, the Ethical Matrix here discussed might also provide insights on the value conflicts relative to analogous in situ conservation efforts involving a native species threatened by invasive alien competitors.Graphic abstract

Animal–Visitor Interactions (AVI) are activities offered by zoos and other tourism facilities, in which visitors come into close contact with animals. These activities can promote conservational and educational content, raise conservation mindedness and responsibility for the environment and animal welfare, but if not properly managed can jeopardize visitors’ and animals’ well-being and conservation efforts. The Animal-Visitor Interaction assessment Protocol (AVIP) has been designed to perform an integrated and multidisciplinary assessment of these activities, encompassing the “One Health, One Welfare” approach. AVIP throughout six different steps allows to assess the effects of AVIs both on animals, visitors, and the staff involved. Results can assist zoos to improve management decisions, ensure a transparent evaluation of their activities and promote conservation education goals. Lemurs walk-in enclosures have become increasingly popular among zoos, nevertheless studies focused on their assessment are still scarce. To validate AVIP to this particular AVI, we applied it to assess a walk-in enclosure hosting fiveLemur cattain an Italian zoo. Results of behavioural and physiological analyses suggested no changes in animal welfare level and the Animal Welfare Risk Assessment showed low animal welfare risks. Two Visitor Experience Surveys were used to interview 291 visitors, showing that the assessed AVI could help promote the zoo’s conservation objectives and visitor education. Risk Assessment found low and medium risks to the health and safety of visitors. Results were then combined to perform a final ethical assessment. Some potential ethical concerns were detected, but the outcomes indicated that these conflicts were well managed. In the context of recent findings AVIP demonstrated its potential for application also in assessing AVIs involving primates. Our findings confirmed the usefulness of AVIP in assessing and monitoring AVIs, allowing to gain key information in a single process on multiple welfare-related parameters, educational impact, safety of the main stakeholders involved, and ethical concerns.

Elephants are charismatic, cognitively highly-developed animals, whose management conditions can vary along a “wild–captive continuum.” Several protocols have been proposed for the assessment of zoo elephants’ welfare. It is important to investigate the possible limitations, if any, of extending findings from zoo elephants to conspecifics in a different dynamic in said “wild–captive continuum.” In this paper, findings regarding two issues will be discussed: those regarding the external validity and those regarding the acceptability of management procedures as applied to semi-captive (i.e., able to roam freely for part of the day) elephants involved in visitor-interaction programs in South Africa. In a questionnaire-based survey, half of the responding experts stated that at least some of the welfare issues they ranked as the five most important in captive elephants’ management had a different relevance for semi-captive individuals, resulting in 23.6% of the issues being rated differently. Moreover, there was no agreement among the experts on the ethical acceptability of any of the investigated procedures used in the management of semi-captive elephants involved in visitor-interaction programs. Caution is thus needed when exporting findings from one subpopulation of animals to another kept in different conditions and more scientific and ethical research is needed on the topic.