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Dr. Sherah Kurnia
The University of Melbourne

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0 Enterprise Architecture
0 Enterprise Systems
0 Supply Chain Management
0 Electronic Commerce
0 Sustainable supply chain

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Supply Chain Management

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Journal article
Published: 13 July 2021 in International Journal of Production Economics
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Total Productive Maintenance (TPM), an important maintenance management approach grounded on lean principles, has found widespread applicability in the manufacturing sector since the 1950's. More recently, Industry 4.0 (I4.0) has promoted the digitalization of several functional areas bringing disruptive innovation to manufacturing environments. This paper aims at examining the integration of I4.0 technologies into Total Productive Maintenance (TPM) practices in multiple large-sized manufacturing companies. Case-based research is adopted to investigate four manufacturers located in Southern Brazil. Guided by the Diffusion of Innovation Theory (DIT) as a theoretical lens, within-case and cross-case analyses are performed. Findings indicate that the integration of I4.0 into TPM results in benefits and barriers associated with DIT's attributes (real advantage, compatibility, complexity, trialability, and observability), although their degree and orientation vary according to the attribute. Identifying aspects that could constrain a successful digitalization of TPM may help companies develop countermeasures to promote innovation adoption. Our results may help practitioners with the digitalization of TPM by offering a more realistic vision of the difficulties and benefits they may experience in practice. We conclude the paper with five research propositions derived from the multiple case data findings.

ACS Style

Guilherme Luz Tortorella; Flavio S. Fogliatto; Paulo A. Cauchick-Miguel; Sherah Kurnia; Daniel Jurburg. Integration of Industry 4.0 technologies into Total Productive Maintenance practices. International Journal of Production Economics 2021, 240, 108224 .

AMA Style

Guilherme Luz Tortorella, Flavio S. Fogliatto, Paulo A. Cauchick-Miguel, Sherah Kurnia, Daniel Jurburg. Integration of Industry 4.0 technologies into Total Productive Maintenance practices. International Journal of Production Economics. 2021; 240 ():108224.

Chicago/Turabian Style

Guilherme Luz Tortorella; Flavio S. Fogliatto; Paulo A. Cauchick-Miguel; Sherah Kurnia; Daniel Jurburg. 2021. "Integration of Industry 4.0 technologies into Total Productive Maintenance practices." International Journal of Production Economics 240, no. : 108224.

Journal article
Published: 12 May 2021 in Sustainability
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Enterprise Architecture (EA) allows firms to create value on the firm and operational levels. This paper argues that firms’ EA-driven dynamic capabilities lead to innovative value-creating actions and, ultimately, improve organizational benefits. Hence, we propose a theoretical model that explains how these dynamic capabilities enable the innovativeness of firms. Moreover, we explain the contingent role of an organic firm structure and its relation to firm innovativeness. Data within this study is collected from 299 CIOs and IT managers. This study uses a variance-based approach and a complementary fuzzy-set qualitative comparative analysis (fsQCA) to analyze the model’s hypothesized relationships. Our study outcomes demonstrate a positive relationship between EA-driven dynamic capabilities and firms’ innovativeness as well as between innovation and organizational benefits. Our post-hoc analyses using fsQCA reveal various circumstances in which organic firm structure and valuable, rare, inimitable, and non-substitutional (VRIN) firm resources are particularly relevant for firms to obtain high levels of firm innovativeness.

ACS Style

Rogier van de Wetering; Tom Hendrickx; Sjaak Brinkkemper; Sherah Kurnia. The Impact of EA-Driven Dynamic Capabilities, Innovativeness, and Structure on Organizational Benefits: A Variance and fsQCA Perspective. Sustainability 2021, 13, 5414 .

AMA Style

Rogier van de Wetering, Tom Hendrickx, Sjaak Brinkkemper, Sherah Kurnia. The Impact of EA-Driven Dynamic Capabilities, Innovativeness, and Structure on Organizational Benefits: A Variance and fsQCA Perspective. Sustainability. 2021; 13 (10):5414.

Chicago/Turabian Style

Rogier van de Wetering; Tom Hendrickx; Sjaak Brinkkemper; Sherah Kurnia. 2021. "The Impact of EA-Driven Dynamic Capabilities, Innovativeness, and Structure on Organizational Benefits: A Variance and fsQCA Perspective." Sustainability 13, no. 10: 5414.

Editorial
Published: 19 February 2021 in Sustainability
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In the current turbulent and unpredictable markets, competitive advantage can no longer be achieved through high product quality or efficient processes alone

ACS Style

Rogier van de Wetering; Sherah Kurnia; Svyatoslav Kotusev. The Role of Enterprise Architecture for Digital Transformations. Sustainability 2021, 13, 2237 .

AMA Style

Rogier van de Wetering, Sherah Kurnia, Svyatoslav Kotusev. The Role of Enterprise Architecture for Digital Transformations. Sustainability. 2021; 13 (4):2237.

Chicago/Turabian Style

Rogier van de Wetering; Sherah Kurnia; Svyatoslav Kotusev. 2021. "The Role of Enterprise Architecture for Digital Transformations." Sustainability 13, no. 4: 2237.

Journal article
Published: 02 February 2021 in Information and Software Technology
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Enterprise architecture (EA) is a collection of artifacts describing various aspects of an organization from an integrated business and IT perspective. EA practice is an organizational activity that implies using EA artifacts for facilitating decision-making and improving business and IT alignment. EA practice involves numerous participants ranging from C-level executives to project teams and effective engagement between these stakeholders and architects is critically important for success. Moreover, many practical problems with EA practice can be also attributed to insufficient engagement between architects and other EA stakeholders. However, the notion of engagement received only limited attention in the EA literature and the problem of establishing engagement has not been intentionally studied. This paper intends to explore in detail the problem of achieving effective engagement between architects and other EA stakeholders in an organization, identify the main inhibitors of engagement and present a theoretical model explaining the problem of establishing engagement in practice. This paper is based on a single in-depth revelatory case study including nine interviews with different participants of EA practice (e.g. architects and other EA stakeholders) and documentation analysis. It leverages the grounded theory method to construct a conceptual model explaining the problem of engagement in the studied organization. This paper identifies 28 direct and indirect inhibitors of engagement and unifies them into a holistic conceptual model addressing the problem of achieving engagement that covers the factors undermining both strategic and initiative-based engagement between architects and other EA stakeholders. This paper focuses on the notion of engagement and offers arguably the first available theoretical model that explains how typical engagement problems between architects and other stakeholders inhibit the realization of value from EA practice. However, the developed model has a number of limitations and we call for further empirical research on engagement problems in EA practice and coping strategies for addressing these problems.

ACS Style

Sherah Kurnia; Svyatoslav Kotusev; Graeme Shanks; Rod Dilnutt; Simon Milton. Stakeholder engagement in enterprise architecture practice: What inhibitors are there? Information and Software Technology 2021, 134, 106536 .

AMA Style

Sherah Kurnia, Svyatoslav Kotusev, Graeme Shanks, Rod Dilnutt, Simon Milton. Stakeholder engagement in enterprise architecture practice: What inhibitors are there? Information and Software Technology. 2021; 134 ():106536.

Chicago/Turabian Style

Sherah Kurnia; Svyatoslav Kotusev; Graeme Shanks; Rod Dilnutt; Simon Milton. 2021. "Stakeholder engagement in enterprise architecture practice: What inhibitors are there?" Information and Software Technology 134, no. : 106536.

Journal article
Published: 27 October 2020 in Sustainability
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In recent years, the literature has emphasized theory building in the context of Enterprise Architecture (EA) research. Specifically, scholars tend to focus on EA-based capabilities that organize and deploy organization-specific resources to align strategic objectives with the technology’s particular use. Despite the growth in EA studies, substantial gaps remain in the literature. The most substantial gaps are that the conceptualization of EA-based capabilities still lacks a firm base in theory and that there is limited empirical evidence on how EA-based capabilities drive business transformation and deliver benefits to the firm. Therefore, this study focuses on EA-based capabilities, using the dynamic capabilities view as a theoretical foundation, and develops and tests a new research model that explains how dynamic enterprise architecture capabilities lead to organizational benefits. The research model’s hypotheses are tested using a dataset that contains responses from 299 CIO’s, IT managers, and lead architects. Based on this study’s outcomes, we contend that dynamic enterprise architecture capabilities positively enhance firms’ process innovation and business–IT alignment. These mediating forces are both positively associated with organizational benefits. The firms’ EA resources and specifically EA deployment practices are essential in cultivating dynamic enterprise architecture capabilities. This study advances our understanding of how to efficaciously de-lineate dynamic enterprise architecture capabilities in delivering benefits to the organization.

ACS Style

Rogier Van De Wetering; Sherah Kurnia; Svyatoslav Kotusev. The Effect of Enterprise Architecture Deployment Practices on Organizational Benefits: A Dynamic Capability Perspective. Sustainability 2020, 12, 8902 .

AMA Style

Rogier Van De Wetering, Sherah Kurnia, Svyatoslav Kotusev. The Effect of Enterprise Architecture Deployment Practices on Organizational Benefits: A Dynamic Capability Perspective. Sustainability. 2020; 12 (21):8902.

Chicago/Turabian Style

Rogier Van De Wetering; Sherah Kurnia; Svyatoslav Kotusev. 2020. "The Effect of Enterprise Architecture Deployment Practices on Organizational Benefits: A Dynamic Capability Perspective." Sustainability 12, no. 21: 8902.

Journal article
Published: 12 October 2020 in Information & Management
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The purpose of this paper is to investigate the impact of Supply Chain Information Integration (SCII) on the Operational Performance of manufacturing firms in Malaysia considering the role of information leakage. To test the model developed, we conducted an online questionnaire survey with Malaysian manufacturing companies drawn from the Federation of Malaysian Manufacturers directory of 2018. Out of the 400 questionnaires sent out to the manufacturing companies, 144 useable responses were received giving a response rate of 36%. The data were analyzed using SmartPLS, a second-generation statistical tool. The findings of this study showed that information quality, information security, and information technology (IT) had a positive effect on SCII with an explanatory power of 47.2% while SCII, in turn, had a positive effect on operational performance explaining 17% of the variance. Intentional information leakage (IIL) moderated the relationship between SCII and operational performance, whereas accidental information leakage did not moderate the same relationship. This study provides insights into difficulties faced when implementing SCII, particularly by medium and large manufacturing companies in Malaysia. It helps identify appropriate strategies that can guide the management in its effort to improve performance by SCII. This research is arguably the first study that simultaneously investigates the effect of information quality, IT, and information security on SCII and the moderating effect of information leakage on the relationships between SCII and operational performance. The results of this study indicate that information security has the largest impact on SCII, followed by IT, and information quality. Furthermore, IIL as a negative aspect of information integration may deprive the strength of the relationship between SCII and operational performance.

ACS Style

Ali Vafaei-Zadeh; Thurasamy Ramayah; Haniruzila Hanifah; Sherah Kurnia; Imran Mahmud. Supply chain information integration and its impact on the operational performance of manufacturing firms in Malaysia. Information & Management 2020, 57, 103386 .

AMA Style

Ali Vafaei-Zadeh, Thurasamy Ramayah, Haniruzila Hanifah, Sherah Kurnia, Imran Mahmud. Supply chain information integration and its impact on the operational performance of manufacturing firms in Malaysia. Information & Management. 2020; 57 (8):103386.

Chicago/Turabian Style

Ali Vafaei-Zadeh; Thurasamy Ramayah; Haniruzila Hanifah; Sherah Kurnia; Imran Mahmud. 2020. "Supply chain information integration and its impact on the operational performance of manufacturing firms in Malaysia." Information & Management 57, no. 8: 103386.

Journal article
Published: 18 July 2020 in Socio-Economic Planning Sciences
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Web 2.0 has brought innovations in digital government, namely, government 2.0. Social media, as one part of Web 2.0, could potentially support fuller participation and public interaction. Social media enjoys a very high level of acceptance by individual users and government agencies around the world. Web 2.0 and social media usage in the public sector still needs to be tested from the perspective of not only the government but also the community as the recipient of services. Therefore, this study aims to answer the following research questions: How effective has government 2.0 implementation been in Indonesia? Is there a correlation between e-government management and government 2.0 implementation? We adopted the sophistication index (SI) by Bonson et al. (2012) [1] to answer the first research questions. The SI examined the presence of Web 2.0 features and social media applications on these government institutions’ websites. As to answer the second research question, we conducted parametric statistical tests to assess how e-government implementation, based on the Indonesian E-Government Rating (PEGI) score, has influenced the effectiveness of government 2.0 use by government institutions in Indonesia. We observed the websites and social media accounts of 116 Indonesian government institutions. According to the evaluation of Web 2.0 and social media use, the average SI score is 42%. These results indicate that, in general, government institutions in Indonesia have used Web 2.0 and social media features, although the adoption rate has not been equal. The correlations between the PEGI scores and SI values also suggest a positive relationship between the effectiveness of e-government implementation and the effectiveness of government institutions. Therefore, government institutions that have been effective in implementing e-government have also been effective in implementing government 2.0.

ACS Style

Nur Fitriah Ayuning Budi; Widia Resti Fitriani; Achmad Nizar Hidayanto; Sherah Kurnia; Dedi Iskandar Inan. A study of government 2.0 implementation in Indonesia. Socio-Economic Planning Sciences 2020, 72, 100920 .

AMA Style

Nur Fitriah Ayuning Budi, Widia Resti Fitriani, Achmad Nizar Hidayanto, Sherah Kurnia, Dedi Iskandar Inan. A study of government 2.0 implementation in Indonesia. Socio-Economic Planning Sciences. 2020; 72 ():100920.

Chicago/Turabian Style

Nur Fitriah Ayuning Budi; Widia Resti Fitriani; Achmad Nizar Hidayanto; Sherah Kurnia; Dedi Iskandar Inan. 2020. "A study of government 2.0 implementation in Indonesia." Socio-Economic Planning Sciences 72, no. : 100920.

Journal article
Published: 13 May 2019 in Journal of Systems and Information Technology
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Purpose Most studies of mobile commerce (MC) adoption by individuals have focused on the influence of a set of factors at a single point in time, and thus, cannot capture the process by which the individuals progress from simple to sophisticated MC adoption. This paper aims to enhance the current understanding of MC adoption by using a process approach to investigate MC adoption progression among individuals and the factors influencing their decisions to adopt different MC activities of varying complexity levels over time. Design/methodology/approach A qualitative research design was used. Data were collected through a series of semi-structured face-to-face interviews with 22 users of mobile devices to understand how they progressed in MC adoption over time and the factors influencing their decisions to adopt different levels of MC activities. The data were analyzed using qualitative data analysis techniques. Findings The findings showed reciprocal influences between individuals’ perceptions and MC adoption. As individuals adopted and gained experience with basic MC activities, their perceptions of MC improved over time, leading to the adoption of more advanced MC activities. Originality/value This research proposes a novel process approach and an innovative MC Adoption Maturity model to explain MC adoption progression over a time dimension. The model includes three levels of MC adoption maturity and explains adoption progression from one level to the next. The concept of MC adoption maturity will enable researchers to understand changes in users’ experiences and perceptions throughout adoption maturity progression.

ACS Style

Mazen Ali; Esra Wali; Yousef Al-Hinai; Sherah Kurnia. A process approach to examining mobile commerce adoption progression. Journal of Systems and Information Technology 2019, 21, 215 -235.

AMA Style

Mazen Ali, Esra Wali, Yousef Al-Hinai, Sherah Kurnia. A process approach to examining mobile commerce adoption progression. Journal of Systems and Information Technology. 2019; 21 (2):215-235.

Chicago/Turabian Style

Mazen Ali; Esra Wali; Yousef Al-Hinai; Sherah Kurnia. 2019. "A process approach to examining mobile commerce adoption progression." Journal of Systems and Information Technology 21, no. 2: 215-235.

Conference paper
Published: 01 January 2019 in Proceedings of the 52nd Hawaii International Conference on System Sciences
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ACS Style

Jyoti Choudri; Sherah Kurnia; Shahper Vodanovich. Introduction to the Minitrack on The Diffusion, Impacts, Adoption and Usage of ICTs upon Society. Proceedings of the 52nd Hawaii International Conference on System Sciences 2019, 1 .

AMA Style

Jyoti Choudri, Sherah Kurnia, Shahper Vodanovich. Introduction to the Minitrack on The Diffusion, Impacts, Adoption and Usage of ICTs upon Society. Proceedings of the 52nd Hawaii International Conference on System Sciences. 2019; ():1.

Chicago/Turabian Style

Jyoti Choudri; Sherah Kurnia; Shahper Vodanovich. 2019. "Introduction to the Minitrack on The Diffusion, Impacts, Adoption and Usage of ICTs upon Society." Proceedings of the 52nd Hawaii International Conference on System Sciences , no. : 1.

Conference paper
Published: 16 May 2017 in Lecture Notes in Control and Information Sciences
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Strategic IT decisions are critical and can result in major impacts on an organization’s ability to remain competitive. Improved management of influencing factors on such decisions can lead to a reduction of cost overruns and greater return on the investment of large-scale IT expenditures. However, limited IS research has investigated strategic IT decision making processes and their associated influencing factors. To address the current knowledge gap, Tamm et al. (2014) proposed a Strategic IT Decision Making Model (SITDMM) based on a comprehensive literature synthesis. However, the SITDMM had not been tested with empirical data. This research-in-progress paper conducted a preliminary testing of the SITDM model by using a qualitative approach. An initial interview was conducted with a senior executive who was involved in a strategic IT decision at an Australian pharmaceutical company. The preliminary testing of the model demonstrates the usefulness of the SITDMM in capturing key influencing factors affecting the strategic decision making process in the case organization. This paper demonstrates that the Top Management Team played the most significant role in influencing the extent to which the SITDMM process was analytical, intuitive, and political. These factors influenced the final decision outcome. Future research will include the analysis of more strategic IT decision cases in order to further test the SITDMM and provide a framework which organizations can use to better assess and therefore manage factors influencing strategic IT decision making processes.

ACS Style

Sherah Kurnia; Dora Constantinidis; Alison Parkes; Toomas Tamm; Peter Seddon. A Preliminary Testing of the Strategic IT Decision Making Model. Lecture Notes in Control and Information Sciences 2017, 504, 707 -717.

AMA Style

Sherah Kurnia, Dora Constantinidis, Alison Parkes, Toomas Tamm, Peter Seddon. A Preliminary Testing of the Strategic IT Decision Making Model. Lecture Notes in Control and Information Sciences. 2017; 504 ():707-717.

Chicago/Turabian Style

Sherah Kurnia; Dora Constantinidis; Alison Parkes; Toomas Tamm; Peter Seddon. 2017. "A Preliminary Testing of the Strategic IT Decision Making Model." Lecture Notes in Control and Information Sciences 504, no. : 707-717.

Jittc teaching case
Published: 01 May 2017 in Journal of Information Technology Teaching Cases
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Strategic IT decisions are complex and critical since they significantly influence an organisation's growth and long-term survival. The large number of strategic IT failures reported in the media and academic literature indicate we have limited understanding of how to make optimal IT strategic decisions. More work is needed to understand the factors influencing strategic IT decision processes and outcomes. By exploring the key influence factors presented in this case study, students will be more informed about how senior decision makers can better manage strategic IT decision-making processes. This improved understanding will help reduce project cost overruns and enable organisations to realise the expected benefits of large-scale IT investments. This teaching case study provides insights into the key factors that influenced the strategic IT decision-making process at a major Australian pharmaceutical company (PHARMA). A decision was made under pressure to upgrade the existing enterprise resource planning system at PHARMA in order to meet an increased need for demand forecasting and planning. The implications of strategic IT decision-making theory and practice are discussed in relation to this case study.

ACS Style

Sherah Kurnia; Dora Constantinidis; Alison Jane Parkes; Peter Seddon. Is there a prescription for strategic IT decisions? Journal of Information Technology Teaching Cases 2017, 7, 1 -8.

AMA Style

Sherah Kurnia, Dora Constantinidis, Alison Jane Parkes, Peter Seddon. Is there a prescription for strategic IT decisions? Journal of Information Technology Teaching Cases. 2017; 7 (1):1-8.

Chicago/Turabian Style

Sherah Kurnia; Dora Constantinidis; Alison Jane Parkes; Peter Seddon. 2017. "Is there a prescription for strategic IT decisions?" Journal of Information Technology Teaching Cases 7, no. 1: 1-8.

Journal article
Published: 16 April 2014 in Sustainability
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Despite the plethora of literature in sustainability and supply chain management in the recent years, a quantitative tool that measures the sustainability performance of an industrial supply network, considering the uncertainties of existing data, is hard to find. This conceptual paper is aimed at establishing a quantitative measure for the sustainability performance of industrial supply networks that considers aleatory and epistemic uncertainties in its environmental performance evaluation. The measure is built upon economic, environmental and social performance evaluation models. These models address a number of shortcomings in the literature, such as incomplete and inaccurate calculation of environmental impacts, as well as the disregard for aleatory and epistemic uncertainties in the input data and, more importantly, the scarce number of quantitative social sustainability measures. Dyadic interactions are chosen for the network, while the network members have a revenue-sharing relationship. This relationship promotes sharing of the required information for the use of the proposed model. This measure provides an approach to quantify the environmental, social and economic sustainability performances of a supply network. Moreover, as this measure is not specifically designed for an industrial sector, it can be employed over an evolving and diverse industrial network.

ACS Style

Samaneh Shokravi; Sherah Kurnia. A Step towards Developing a Sustainability Performance Measure within Industrial Networks. Sustainability 2014, 6, 2201 -2222.

AMA Style

Samaneh Shokravi, Sherah Kurnia. A Step towards Developing a Sustainability Performance Measure within Industrial Networks. Sustainability. 2014; 6 (4):2201-2222.

Chicago/Turabian Style

Samaneh Shokravi; Sherah Kurnia. 2014. "A Step towards Developing a Sustainability Performance Measure within Industrial Networks." Sustainability 6, no. 4: 2201-2222.

Journal article
Published: 01 January 2013 in Journal of Theoretical and Applied Electronic Commerce Research
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ACS Style

Frantisek Sudzina; Hans-Dieter Zimmermann; Sherah Kurnia. Special Issue on Use and Impact of Social Networking: Guest Editors' Introduction. Journal of Theoretical and Applied Electronic Commerce Research 2013, 8, 1 -2.

AMA Style

Frantisek Sudzina, Hans-Dieter Zimmermann, Sherah Kurnia. Special Issue on Use and Impact of Social Networking: Guest Editors' Introduction. Journal of Theoretical and Applied Electronic Commerce Research. 2013; 8 (1):1-2.

Chicago/Turabian Style

Frantisek Sudzina; Hans-Dieter Zimmermann; Sherah Kurnia. 2013. "Special Issue on Use and Impact of Social Networking: Guest Editors' Introduction." Journal of Theoretical and Applied Electronic Commerce Research 8, no. 1: 1-2.