Taking a leap from the perspective of organizational citizenship behaviour, pro-social behaviour examines how volunteering intentions such as helping or assisting colleagues, to how collaboration tendencies such as selfless or willful participation in workplace functions, events and issues can affect or influence administrative sustainability and longevity. This study examines the impact of pro-social behaviours on workplace performance and sustainability of university administration. Adopting the survey research design, respondents comprised both the academic and non-academic staff of the University of Nigeria, Enugu campus. The data collected were analyzed using the simple linear regression tools of the Statistical Package for Social Sciences, Version 20. Findings revealed that volunteering impacts the longevity development of university administration, while collaboration affects the competitive edge of university administration. The study thus concluded that pro-social behaviours influence the performance and sustainability of university administration.

This study empirically examines the correlation between service system innovation and competitiveness in Nigeria, an emerging market, by focusing on the country’s mobile telecommunications sector. The moderating effect of managerial competencies was also tested. Due to the contribution of the telecommunications sector to the economic well-being of Nigeria and the world’s economy at large, the sector witnesses a high level of competition among its players, resulting in unsustainable price wars, negatively impacting the telecommunication firms and their ability to invest in service improvements. Thus, there is a need for a study into the factors affecting competitiveness in the telecommunications sector. A cross sectional survey was used because the study explored the relationships between service system innovation, managerial competencies and competitiveness. The study used a survey instrument, which was sent to 450 respondents using Google Forms, out of which 230 responded. The 230 returned copies represented a 51.1 percent return rate, which satisfied the minimum required return rate for a cross sectional study. The study’s hypotheses were tested using the partial least squares structural equation model (PLS-SEM). The finding revealed that service system innovation (idea development, service development and commercialization) enhances the competitiveness of mobile telecommunication firms. Thus, an increase in idea development, service development and commercialization is essential for a competitive advantage. Also, managerial competencies were found to significantly moderate the relationship between service system innovation and competitiveness. The study provides a new insight into how service system innovation affects the competitiveness of telecommunications companies, particularly in emerging markets, with Nigeria as the focal point. It also shows the role managerial competencies play in the telecommunications sector. This study offers proof of the traits of service system innovation, managerial competencies, and competitiveness in the telecommunications sector. It also developed and tested a scale for measuring these variables, which future studies could adopt.

Gender inequality persists as a challenge in academia, considerably affecting research productivity and career advancement of women academics in Nigerian universities. This study carefully investigates the determinants of gender inequality in research productivity and career advancement among women academics at the University of Nigeria, Nsukka. Adopting a quantitative descriptive approach and a survey research design, a sample of 134 women academics were drawn randomly to investigate the sociocultural and institutional factors contributing to these inequalities. Despite several research on gender inequality in academic research productivity, there is paucity of studies investigating the underlying factors perpetuating these inequalities. Employing descriptive statistics and principal component analysis, the study offers experiential evidence that sociocultural norms, institutional barriers, and systemic biases greatly limit the research productivity and career advancement of women academics. Findings demonstrate that the contributory factors to gender inequality include embedded gendered expectations, workload imbalances, mentorship and lack of access to research funding. These structural constraints produce a "glass ceiling" effect, which hinders women academics from progressing their career. This study illustrates the urgency with which institutional interventions, policy changes, and focused support systems such as work-life balance policies, mentorship programs, and unbiased research funding are needed to enhance research productivity and career advancement of women academics in Nigerian universities. It is vital that these inequalities be addressed to promote a more inclusive and equal academic environment.