The article uses a longitudinal case study of China’s high-speed rail from the sectoral system perspective to show how a latecomer achieves catch up in the context of complex products and systems (CoPS). Results indicate the coevolution among high-speed train CoPS, the complementary assets, and government engagement are important to the sectoral system’s catch up. To achieve catch up, a latecomer can choose a strategy in which the complementary assets take precedence over the CoPS, and the coordination of the two systems is maintained with government engagement. In addition, two elements involving the sectoral system’s knowledge base and government engagement play fundamental roles enabling the evolution of the competences of the CoPS and the leverage of complementary assets for catch up. The article contributes to the literature on catch up in the CoPS context using a sectoral system framework.

This study investigates how digital overload and perceived digital surveillance affect job performance in the Bangladeshi banking sector. It specifically focuses on technostress as a mediating variable and perceived organizational support (POS) as a moderating variable-two mechanisms central to understanding employees' responses to digital stressors. As digitalization reshapes the banking sector, employees face increasing pressures from these digital demands, that can significantly influence their job performance. By surveying 468 banking employees, the study employs the Job Demands-Resources (JD-R) model and the Transactional Theory of Stress to examine how digital stressors contribute to technostress, which subsequently impacts job performance. The findings reveal that digital overload and perceived surveillance significantly elevate technostress, which in turn positively influences job performance. Additionally, POS moderates this relationship by strengthening the positive effect of technostress on performance, suggesting that organizational support enables employees to harness technostress as a motivating force. This research makes a novel contribution to the literature by integrating technostress within the framework of digital transformation in the banking sector, a topic underexplored in the Bangladeshi context. The study not only advances theoretical understanding of digital work stressors but also offers practical insights for organizations aiming to maintain employee performance and well-being amid ongoing digital change. It underscores the importance of organizational support as a key enabler of effective digital transformation.

Research in sustainability has focused on the productive industry and other polluting sectors, leaving aside the sustainable development of the service industry such as retail. Increasingly, retail companies are facing substantial sustainability problems such as pressure from resource limitations, fierce competition, the variability of customer needs, and the development of technology. Adopting best practices through managerial learning is the key to achieving sustainable development for retailers. However, there is a lack of discussion of the micro mechanism of sustainable development in the existing sustainable research field. From the perspective of internal sustainable development, taking Chinese retailers as the sample, this study explores the effect of the managerial learning mechanism on sustainable development on the basis of empirical research. First, this study measures the management efficiency of Chinese retailers, which is the micro basis of sustainable development. Second, the effects of two types of managerial learning mechanisms (government-driven and professional organization driven) on management efficiency are tested. The results show that management efficiency contributes to the growth of the total factor productivity in Chinese retailers, and firms should attach importance to the improvement of management efficiency. Specifically, retailers can strengthen management efficiency by establishing managerial learning platforms with professional institutions, and thus prevent the substitution role of absorptive capacity.

This study examines how environmental regulation (ER), green intellectual capital (GIC), green human resource management (GHRM), and green ambidextrous innovation (GAI) contribute to enhancing the sustainable performance (SP) of manufacturing firms. Using a quantitative approach, data from 472 managers of green garment manufacturing firms in Bangladesh were analyzed with SmartPLS4 software. The results indicate that GHRM and GIC positively impact SP, with GIC exerting a stronger influence on GAI—encompassing green exploitative innovation (EIGI) and green exploratory innovation (ERGI)—compared to GHRM. Additionally, GAI positively affects SP and serves as a partial mediator in the GIC-SP relationship but not in the GHRM-SP relationship. ER negatively moderates the GHRM-SP and GHRM-GAI links, while it positively moderates the GIC-GAI relationship, albeit weakly in the GIC-SP connection. This study highlights GAI’s mediating roles in the GHRM-SP (specifically, GHRM-EIGI-SP and GHRM-ERGI-SP) and GIC-SP (specifically, GIC-EIGI-SP and GIC-ERGI-SP) relationships within a regulatory context. By introducing fresh perspectives, this research advances green management studies, offering valuable insights for academics and industry professionals. It provides a strategic framework for firms to navigate regulations, foster innovation, optimize human and intangible resources, and enhance sustainable performance, thereby positioning themselves as leaders in the global market.

Purpose: The purpose of this study is to explore the factors influencing customers’ continuance intention to use financial technology (FinTech) by integrating the technology acceptance model (TAM) and the expectation-confirmation model (ECM).Design/methodology/approach: A self-administered survey was distributed to 320 bank customers in Ethiopia to gather data. The research model was tested using partial least squares structural equation modelling (PLS-SEM).Findings/results: The results indicate that both perceived usefulness and perceived ease of use have significant effects on customer satisfaction, which, in turn, significantly influences the continuance intention to use FinTech. In addition, expectation confirmation was found to significantly moderate the relationship between perceived usefulness and customer satisfaction, although it had no significant moderating effect on the relationship between perceived ease of use and customer satisfaction.Practical implications: The study suggests that banks should focus on enhancing the perceived usefulness and ease of use of FinTech services to increase customer satisfaction and encourage continued usage. It also highlights the importance of managing customer expectations to improve their satisfaction levels and promote long-term engagement with FinTech services.Orignality/value: This study contributes to theoretical research by extending the understanding of the TAM and ECM in the context of FinTech adoption. A unique aspect of this study is its examination of the mediating role of expectation confirmation in shaping customer satisfaction and continuance intention. Furthermore, the study enriches the literature on customers’ continuance intention to use FinTech, offering valuable insights for banks aiming to strengthen their relationships with FinTech users.