In the new normal, characterized by intensifying digitalization and cross-cultural conflicts, organizational knowledge creation (KC) for the purpose of innovation necessitates better orchestration of stakeholders with culturally distinct beliefs and polychronic working patterns. This implies an imperative to address organizational KC from a microangle that can help decipher profound cultural codes in human mental programming. Thus, this research departs from a Yin–Yang dialectical system view that can interpret cross-cultural cognitive paradoxes and uses a microfoundational approach to explore how employees’ psychological capital (PsyCap) affects the KC capability and moderating effects of social capital-enhancing HR configuration on the above mechanisms. Using cross-border e-business models as the setting, the results of this article show an inverse U-shaped relationship between hope/optimism/self-efficacy and KC and a positive association between resilience and KC. Moreover, we found that social capital-enhancing HR configuration may intervene in these relationships. Our study adopts a Yin–Yang dialectical system framework to theoretically decode how different components of PsyCap act as a microfoundation to co-engineer KC processes with culturally diverse stakeholders, enriching the positive psychology and knowledge management literature. The results offer implications for orchestrating the intertwining streams of polychronic KC among multinationals in turbulent times.

With the rapid development of digital technologies and increasing public attention on environmental problems, it has become a new challenge for global enterprises to manage supply chains responsibly, so as to improve their innovation performance for sustainability. Prior works have identified the effects of supply chain integration on firm innovation in advanced economies; however, so far, there has been limited research on the relationships between supply chain integration and firm innovation in emerging and developing countries. Hence, building upon transaction cost and resource dependence theories, this study used China’s manufacturing industry as the research setting, probing the dynamic mechanisms between supply chain integration and firm innovation. The results show that the degree of supply chain integration positively relates to firms’ patent output but negatively relates to their innovation efficiency, and that a sustainable policy moderates the foregoing associations. Our study enriches the body of knowledge regarding responsible supply chain integration in a new digital age with growing ecological concerns and thereby offers insightful practical implications for practitioners and policy makers.