How does being the target of negative supervisor gossip influence the functioning of targeted employees? We draw on feedback intervention theory to examine the beneficial and detrimental effects of negative supervisor gossip on targets’ feedback seeking behavior (FSB). Results from an online scenario study ( N = 731) and a multi-wave field study ( N = 249) showed that being the target of negative supervisor gossip led to high task reflexivity, which promoted FSB, but also led to high negative affect, which inhibited FSB. Furthermore, targets’ implicit theory of ability moderated the indirect relationships between negative supervisor gossip and FSB. Specifically, negative supervisor gossip stimulated task reflexivity and FSB especially when targets had a strong incremental theory. In contrast, negative supervisor gossip increased negative affect and stifled FSB especially when targets had a strong entity theory. Our findings indicate that negative supervisor gossip is a double-edged sword for targets’ engagement in FSB, thus providing a balanced view of its effects. We provide guidance for supervisors to better deliver and for employees to better receive different forms of feedback.
Drawing on psychological contract theory, this research contributes to the unethical behavior literature by exploring employees’ turnover intentions as a mediator of the relationship between abusive supervision and employees’ unethical behavior and the moderating role of the caring climate in the relationship between turnover intentions and unethical behavior. The results from a sample of 679 reveal that turnover intentions mediate relationship between abusive supervision and subordinates’ unethical behavior, and caring climate moderates the positive relationship between turnover intentions and subordinates’ unethical behavior. We also find that the indirect effect is moderated by the caring climate. The theoretical and practical implications are discussed.
Purpose: Although negative workplace gossip is ubiquitous, we know little about how it influences the sender–receiver relationship. Drawing on attribution theory and the warmth–competence framework, we develop a theoretical model to examine how receivers’ self-serving motives attribution affects their judgments (i.e. warmth and competence) of senders who share negative workplace gossip and their subsequent responses (i.e. interaction avoidance and willingness to cooperate) to these senders.Design/methodology/approach: We collected multi-wave data from 273 employees in China and tested our hypotheses using path analysis.Findings: Our results revealed that when receivers attributed negative workplace gossip to self-serving motives, they perceived the senders to be less warm and competent and subsequently showed more interaction avoidance and less willingness to cooperate with the senders.Practical implications: These findings suggest that organizations should commit to implementing communication training programs to improve employees’ interpersonal communication skills and guide employees to interpret senders’ intentions with multiple cues.Originality/value: The finding regarding the moderating role of self-serving motives attribution adds to the literature examining when receivers respond destructively to senders. Analysis of the mediating effects of warmth and competence further revealed the mechanisms of these effects.