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Small and medium-sized tourism companies (SMEs) strongly depend on their collaborators to achieve competitiveness and sustainability. In this sense, these organizations need to identify those factors that help them to use their resources and efforts to achieve the aforementioned goals. This article proposes a model oriented to organizational sustainability in the tourism sector. A systemic approach was adopted to articulate this research; therefore, the soft systems methodology was applied to structure the problem and express a conceptual model that suggests relationships as an alternative solution to the expressed problem. Partial least squares path modeling was applied to statistically validate the relationships expressed in the construct. Results suggest that the relationships proposed in the construct are valid and may promote organizational sustainability. The ideas developed are restricted to the organizational domain and although the results apply in a Mexican context, this potential limitation can be offset by the multi-methodological approach proposed, extending the model’s application to other types of organizations. This study may enable scholars and managers to improve communication and inter-organizational relationships, allowing organizations to focus their strategies and efforts using systems thinking to increase responsiveness and adaptation.
Juan Núñez-Ríos; Jacqueline Sánchez-García; Omar Rojas; Elias Olivares-Benitez. Factors to Foster Organizational Sustainability in Tourism SMEs. Sustainability 2020, 12, 8657 .
AMA StyleJuan Núñez-Ríos, Jacqueline Sánchez-García, Omar Rojas, Elias Olivares-Benitez. Factors to Foster Organizational Sustainability in Tourism SMEs. Sustainability. 2020; 12 (20):8657.
Chicago/Turabian StyleJuan Núñez-Ríos; Jacqueline Sánchez-García; Omar Rojas; Elias Olivares-Benitez. 2020. "Factors to Foster Organizational Sustainability in Tourism SMEs." Sustainability 12, no. 20: 8657.
This article adopts a systemic approach to address the problem of the operationalization of relationships between actors conducive to food self-sufficiency in urban areas. Through the use of Social Network Analysis (SNA), the literature on urban agriculture was analyzed, detecting eight key trends and topic areas. This information was used to design a generic recursive organizational structure with the identification of the key roles and functions for management and governance in the multi-level and multi-stakeholder relationships of a sustainable urban self-sufficient food production system, inspired by the principles of complexity management and organizational cybernetics. Methodologically, this is the first application that combines the exploratory capability of SNA and the recursive structure of the Viable System Model (VSM) to propose applicable organizational structures in any urban area, suggesting a new route for the study and application of systemic thinking in the development of urban agriculture schemes. However, due to the conceptual nature of this work, this study opens a discussion on how we can rethink interactions to seek continuous adaptation in food self-sufficiency, provide tools that foster inclusion, and adapt to every context to support the relevant actors and academics in urban agriculture.
Juan Núñez-Ríos; Norman Aguilar-Gallegos; Jacqueline Sánchez-García; Pedro Cardoso-Castro. Systemic Design for Food Self-Sufficiency in Urban Areas. Sustainability 2020, 12, 7558 .
AMA StyleJuan Núñez-Ríos, Norman Aguilar-Gallegos, Jacqueline Sánchez-García, Pedro Cardoso-Castro. Systemic Design for Food Self-Sufficiency in Urban Areas. Sustainability. 2020; 12 (18):7558.
Chicago/Turabian StyleJuan Núñez-Ríos; Norman Aguilar-Gallegos; Jacqueline Sánchez-García; Pedro Cardoso-Castro. 2020. "Systemic Design for Food Self-Sufficiency in Urban Areas." Sustainability 12, no. 18: 7558.
The objective of this paper is to estimate the operational efficiency of Mexican water utilities and identify the context variables that impact their efficiency. In particular, a bootstrap data envelopment analysis (DEA) and a bootstrap truncated regression analysis are combined in a two-stage research method. In the first stage, an input-oriented DEA model is used to determine bootstrap efficiency scores. Then, the corrected distribution function of the efficiency scores is used to estimate a truncated regression which is aimed to identify the significant influential context variables. Three categorical and two continuous context variables are considered in the analysis. Results show that only one context variable has a significant impact on the water utilities efficiency scores. Managerial recommendations are drawn from the analysis. It is suggested that water utilities continue or implement wastewater treatment, persist in decreasing and controlling leakage across the distribution network, and maximizing sewer coverage.
Jose Humberto Ablanedo-Rosas; Aaron Guerrero Campanur; Elias Olivares-Benitez; Jacqueline Y. Sánchez-García; Juan Enrique Nuñez-Ríos. Operational Efficiency of Mexican Water Utilities: Results of a Double-Bootstrap Data Envelopment Analysis. Water 2020, 12, 553 .
AMA StyleJose Humberto Ablanedo-Rosas, Aaron Guerrero Campanur, Elias Olivares-Benitez, Jacqueline Y. Sánchez-García, Juan Enrique Nuñez-Ríos. Operational Efficiency of Mexican Water Utilities: Results of a Double-Bootstrap Data Envelopment Analysis. Water. 2020; 12 (2):553.
Chicago/Turabian StyleJose Humberto Ablanedo-Rosas; Aaron Guerrero Campanur; Elias Olivares-Benitez; Jacqueline Y. Sánchez-García; Juan Enrique Nuñez-Ríos. 2020. "Operational Efficiency of Mexican Water Utilities: Results of a Double-Bootstrap Data Envelopment Analysis." Water 12, no. 2: 553.
Purpose Identify some of the most relevant factors that trigger a private school's workforce to foster a sustainable competitive advantage by reinforcing the intrinsic job satisfaction and the levels of teacher self-efficacy, engagement and job performance. Design/methodology/approach Surveys were applied to private school teachers to assess their perception concerning the studied variables, data were tested at a confirmatory level using the partial least squares path modelling (PLS-PM). Findings Teachers with a high sense of self-efficacy and possessing elevated intrinsic satisfaction tend to be highly productive and results-oriented. Intrinsic job satisfaction is a key factor that influences more than extrinsic job satisfaction in the previously mentioned relationship. Research limitations/implications Although the obtained results are constrained and apply to the Mexican context, we suggest that virtual limitation can be overcome by extending the study due to the proposed construct that can be applied in other regions or organizations. Practical implications Principals will need to develop mainly the intrinsic job satisfaction in the teaching staff, to improve the job and organizational performance. This should be accompanied, secondly, by factors that encourage extrinsic satisfaction such as fair pay or recognition. Originality/value Open up an alternative explanation, based on the evidence of this study, to the theory of social exchange, since the factor that most influences teacher’s citizenship behaviours is not extrinsic but intrinsic satisfaction. That is, it is not what the employee receives from the institution, but what the employee does or gives to the institution the source of satisfaction that will encourage greater job performance.
Manuel Soto-P´érez; Jacqueline Y. Sánchez-García; Juan E. Núñez-Ríos. Factors to improve job performance and school effectiveness. International Journal of Educational Management 2020, 34, 805 -822.
AMA StyleManuel Soto-P´érez, Jacqueline Y. Sánchez-García, Juan E. Núñez-Ríos. Factors to improve job performance and school effectiveness. International Journal of Educational Management. 2020; 34 (5):805-822.
Chicago/Turabian StyleManuel Soto-P´érez; Jacqueline Y. Sánchez-García; Juan E. Núñez-Ríos. 2020. "Factors to improve job performance and school effectiveness." International Journal of Educational Management 34, no. 5: 805-822.
This article proposes a model based on the integration of systemic mechanisms such as the soft systems methodology, partial least squares path modelling and the viable system model as an alternative for fostering complementarity (associativity) in Small and Medium Enterprises to improve responsiveness and adaptations in the tourism sector. The systemic method was adopted as a framework for the proposal. In this regard: 1. The soft systems methodology was used to frame the problem and propose a construct for outlining a possible solution; the methodology included a questionnaire applied to 150 actors (including SME owners and managers and government officials). 2. Partial least squares path modelling was used to statistically validate the relationships in the construct. 3. Through the viable system model, the interactions between SMEs were reconsidered to recognise contextual impacts and foster complementarity. The goodness of fit of 70% obtained for the conceptual model suggests that complementarity, as an organisational form, is possible. The soft systems perspective is considered suitable because it deals with the complex nature of the problem (SME associativity). Although the results in this study apply to the Mexican context, we suggest that this potential limitation can be offset by the multi-methodological approach proposed here, allowing the model’s application to all kinds of organisations. Hence, the observations in this paper are constrained to the organisational domain. This study may enable scholars and managers to improve communication channels as well as inter-organisational relationships, emphasising the increase in the responsiveness and adaptation capabilities to facilitate associativity between SMEs in the studied sector.
Jacqueline Y. Sánchez-García; Juan E. Núñez-Ríos; Manuel Soto-Pérez; Pedro Pablo Cardoso-Castro; Alejandro Rodríguez-Magaña. A Systems Science Approach to Inter-Organisational Complementarity in Tourism SMEs. Systemic Practice and Action Research 2019, 33, 1 -25.
AMA StyleJacqueline Y. Sánchez-García, Juan E. Núñez-Ríos, Manuel Soto-Pérez, Pedro Pablo Cardoso-Castro, Alejandro Rodríguez-Magaña. A Systems Science Approach to Inter-Organisational Complementarity in Tourism SMEs. Systemic Practice and Action Research. 2019; 33 (1):1-25.
Chicago/Turabian StyleJacqueline Y. Sánchez-García; Juan E. Núñez-Ríos; Manuel Soto-Pérez; Pedro Pablo Cardoso-Castro; Alejandro Rodríguez-Magaña. 2019. "A Systems Science Approach to Inter-Organisational Complementarity in Tourism SMEs." Systemic Practice and Action Research 33, no. 1: 1-25.
This article explores and validates the integrated use of the viable system model (VSM) and the partial least squares path modeling (PLS-PM) approach to assess the sustainable management of RAMSAR sites carrying out economic activities. This work adopts a systems-thinking approach integrating systemic methodologies in three phases: (1) the VSM was first used to develop a conceptual model of the organisational problem; (2) PLS-PM was used to propose a construct to outline a solution, as well as to statistically validate the relationships proposed in the conceptual model; finally, (3) through the VSM, the relationships between actors were rethought in order to promote sustainable performance. The results obtained suggest that the joint use of VSM and PLS-PM is an effective approach that aids in the identification of relational and structural pathologies affecting the observed RAMSAR systems. It also proved useful to suggest that relationships can lead to the sustainable performance of the sites under study. It should be noted that the framework of systemic tools is constrained in its application to the organisational domain: assessing two RAMSAR areas in Mexico. Methodologically, this is the first application of the integrated use of VSM and PLS-PM to analyse the management and viability/sustainability of RAMSAR areas from an organisational perspective, opening a new avenue for the analysis and optimisation of management of such areas. This study provides tools to support actors and academics related to RAMSAR sites and opens up a discussion on how to rethink the organisational interactions in order to improve RAMSAR sites’ adaptive capabilities.
Jacqueline Y. Sánchez-García; Ana Gabriela Ramírez-Gutiérrez; Juan E. Núñez-Ríos; Pedro Pablo Cardoso-Castro; Omar G. Rojas. Systems Thinking Approach to Sustainable Performance in RAMSAR Sites. Sustainability 2019, 11, 6469 .
AMA StyleJacqueline Y. Sánchez-García, Ana Gabriela Ramírez-Gutiérrez, Juan E. Núñez-Ríos, Pedro Pablo Cardoso-Castro, Omar G. Rojas. Systems Thinking Approach to Sustainable Performance in RAMSAR Sites. Sustainability. 2019; 11 (22):6469.
Chicago/Turabian StyleJacqueline Y. Sánchez-García; Ana Gabriela Ramírez-Gutiérrez; Juan E. Núñez-Ríos; Pedro Pablo Cardoso-Castro; Omar G. Rojas. 2019. "Systems Thinking Approach to Sustainable Performance in RAMSAR Sites." Sustainability 11, no. 22: 6469.
This article presents an approach to the problem that small and medium-sized Mexican lodging enterprises face regarding their ability to adapt to changes in their context. Therefore, these organisations depend on their human capital to develop competitive advantages; however, their management is deficient, which makes their operations and their permanence in the market vulnerable. In this context, the management process of people is essential to encourage equilibrium within the organisation. Nevertheless, the literature review did not show any systemic models that are specific to these types of companies. The System of Systems Methodology supports this work; therefore, the Soft Systems Methodology is used to structure the problem and its components to propose a construct and outline a solution. The relevant systems of the construct are operationalised, and an analytical hierarchy process is used to make a comparison. Consistency values greater than 90% were obtained. This means that the model is congruent with the environment in which the mentioned organisations operate. Once the construct is validated, changes in the relationships of the studied companies are proposed based on the viable system model and the incorporation of cyber-systemic tenants that, together, contribute to solving the identified pathologies.
Juan E. Núñez-Ríos; Jacqueline Y. Sánchez-García; Ricardo Tejeida-Padilla. Human Capital Management in Tourism SMEs from a Cyber-Systemic Approach. Systemic Practice and Action Research 2019, 33, 527 -559.
AMA StyleJuan E. Núñez-Ríos, Jacqueline Y. Sánchez-García, Ricardo Tejeida-Padilla. Human Capital Management in Tourism SMEs from a Cyber-Systemic Approach. Systemic Practice and Action Research. 2019; 33 (5):527-559.
Chicago/Turabian StyleJuan E. Núñez-Ríos; Jacqueline Y. Sánchez-García; Ricardo Tejeida-Padilla. 2019. "Human Capital Management in Tourism SMEs from a Cyber-Systemic Approach." Systemic Practice and Action Research 33, no. 5: 527-559.
Introducción: Las PyMEs de hospedaje operan en un entorno complejo cuyas restricciones minan su capacidad de adaptación ante perturbaciones. En dicho contexto, la gestión del capital humano se ve afectada vulnerando las operaciones y permanencia de estas organizaciones. Se considera que el capital humano es nodal para el equilibrio del sistema total, sin embargo, son pocos los modelos sistémicos específicos para PyMEs.Método: Se empleó el Método Sistémico para generar un diagnóstico sobre la situación percibida como problema, comprender la estructura del sistema y detectar las interrelaciones conflictivas, proponer un modelo conceptual para esbozar una solución. Dicho modelo se contrastó con la realidad para proponer nuevas interrelaciones que mejoren la dinámica organizacional encaminada al equilibrio viable de estas con su entorno.Resultados: Los sistemas relevantes que conforman el modelo conceptual fueron procesados mediante el Proceso de Jerarquización Analítica (AHP) y para cada uno se obtuvo 90% de consistencia. Esto significa que el modelo propuesto representa la realidad en la que opera el sistema objeto de estudio.Conclusión: El Método Sistémico permitió identificar actores relevantes, ubicarlos en un nivel de recursión y reconocer las relaciones conflictivas. El modelo conceptual no persigue el rediseño del organigrama de la organización, sino replantear las relaciones actuales para reducir obstáculos y apoyar a la adaptación continua de las organizaciones en cuestión. Lo anterior, contrasta con otros enfoques que se aplican para la gestión del capital humano dentro de empresas del sector turístico pues poseen una esencia lineal.
Juan E. Núñez-Ríos; Jacqueline Y. Sánchez-García; Ricardo Tejeida Padilla; Ana Lilia Coria Páez. Perspectiva sistémica en los procesos de capital humano en PyMEs orientadas al servicio de hospedaje. Nova Scientia 2018, 10, 481 -509.
AMA StyleJuan E. Núñez-Ríos, Jacqueline Y. Sánchez-García, Ricardo Tejeida Padilla, Ana Lilia Coria Páez. Perspectiva sistémica en los procesos de capital humano en PyMEs orientadas al servicio de hospedaje. Nova Scientia. 2018; 10 (20):481-509.
Chicago/Turabian StyleJuan E. Núñez-Ríos; Jacqueline Y. Sánchez-García; Ricardo Tejeida Padilla; Ana Lilia Coria Páez. 2018. "Perspectiva sistémica en los procesos de capital humano en PyMEs orientadas al servicio de hospedaje." Nova Scientia 10, no. 20: 481-509.