Inbound open innovation (IOI) has become a potentially valuable means of gaining competitive advantage and enhancing organizational performance. This article explores how knowledge infrastructure capability (KIC) affects IOI through the moderating role of absorptive capacity. This research conceptualizes and develops three dimensions of KIC (technological, structural and cultural), and tests the relationships between KIC, absorptive capacity and IOI. Data for the study were collected from 125 small and medium enterprises (SMEs) based in France, and the relationships proposed in the framework were tested using structural equation modeling (SEM). The results indicate that higher levels of KIC can lead to enhanced absorptive capacity and improved IOI. That is, KIC can have a direct, positive impact on absorptive capacity and IOI. Moreover, absorptive capacity partially mediates the linkage between KIC and IOI. The article contributes to the conceptualization of the impact of KIC on IOI, by emphasizing a firm’s absorptive capacity. It offers a validated instrument to measure KIC, and provides an empirical evidence of the impact of KIC on absorptive capacity and IOI. This article also extends the extant literature by focusing on KIC and absorptive capacity simultaneously in a model to understand the notion of IOI in the SMEs based in France. This study offers useful guidance for measuring and implementing KIC in a SME context and encourages further research in this area.

Purpose: The purpose of this paper is to provide some insights on the interplay of organizational climate and job satisfaction, taking personality traits as a moderator.Design/methodology/approach: The paper reviews the extant literature from which it develops a theoretical model which is then tested empirically in the Malaysian context, using hierarchical regression methodology.Findings: The results imply that there are moderating effects of personality traits on the relationship between certain aspects of organizational climate and job satisfaction.Research limitations/implications: The cross-sectional nature of this study inhibits the testing of causality between the variables. The research model and hypotheses were tested, using data drawn only from companies operating in a single country.Practical implications: The paper provides valuable information to leaders and managers in understanding which personality works better in the potential casual linkage between organizational climate and overall job satisfaction. This paper also helps practitioners to understand better why the same climate can have different impacts on different people.Originality/value: It contributes to the conceptualization of the organizational climate by emphasizing Litwin and Stringer’s (1968) dimensions of organizational climate as the important determinants of the job satisfaction. Moreover, it expands the traditional discussion by incorporating the personal traits that moderates the relationship between organizational climate and the job satisfaction.

The wine industry is not free from environmental concerns. The paper intends to explore the owners/managers’ interest in environmental sustainability issues in their business model and to empirically understand a business model in the wine industry. Taking a qualitative approach, this exploratory study allows us to observe the phenomenon in a natural setting. Eleven interviewees were selected from wineries based in France and Italy. The study reveals that sustainability is an important issue in wine businesses that shapes the business model. Highlighting the environmental aspects of wine production, the four components of a business model, i.e., performance, resources, innovation, and value creation (PRIV), have emerged from the interviews. The sustainability and environmental issues are reflected in business models in the wine industry. The paper explains how these components of a business model work together to ensure sustainability practices by wine producers. This study proposes a model for future applications in winery businesses. The paper helps to understand that wine producers are very keen on environmentally friendly wine businesses.

The digital technologies such as Internet play a crucial role in the management of operations of organisations in both public and private sectors. Such technologies support the implementation of effective digital business strategies. By reviewing the extant literature, this paper aims to identify factors that influence the intention to use digital technologies in order to develop a theoretical model which is then tested empirically using the PLS-SEM approach. While many studies have focused solely on the importance of social influence, perceived usefulness, perceived ease of use, awareness, perceived trust in technology, perceived trust in government, perceived cost and perceived risk, this article brings them together to explain their linkage, and quantifies the relationship. This study is the first empirical attempt to explore the factors influence e-government services adoption in the UAE. Most specifically, this article emphasises the role of social influence, perceived ease to use and perceived trust in technology as the important determinants of the intention to digital technology adoption. The paper expands the traditional discussion by incorporating six variables in a model that acts as facilitator or barrier in the intention to use digital technologies. This article helps practitioners to understand of which factors should be given emphasis in enhancing the intention to use digital technologies. The model developed in this paper is not only a response to the need to understand what causes the variation in the intention to use digital technologies from the operation management perspective, it is also a response to practitioner needs to use an appropriate construct to ensure the effective operation and use of the digital technologies in e-government services. The paper will help to identify the key issues surrounding the digital technologies adoption that may lead the successful operations of e-government.