This page has only limited features, please log in for full access.
It is well known that in a turbulent world (full of processed information), information has a particularly high value. Wide access to technology makes the data transformation and transmission processes faster and more vulnerable to leaks and unauthorized access. This publication discusses the concept of information security management based on a development of a machine called documentomat. It is the machine built to automatically release documents with regard to high security standards. The entire flow of the documents in the company has been presented and the formalized process of decision-making to develop and finally build above-mentioned machine was described. The problems and doubts raised during the machine building process were presented along with the solutions adopted. The device has been designed, constructed, and programmed within the resources of one micro-sized limited liability company in Europe. Thus, it is the solution working in a real world that may find application in many similar companies, not the theoretical concept only. The final result exceeded the expectations of the project team, leading to strengthening of the competitive position of the company. This occurred through the following aspects: adding significant advantage to its offer, which is the ability to release the documents at any time with regard to high security standards. Moreover, the long-term level of costs of such a solution seems to be very low. During the one year of operation period, two malfunctions took place, each was repaired in just 3 h (repair and improvement, labor only, no spare parts needed). Any further maintenance, repair, or development can be done at very affordable prices, at non-available on the market labor cost, which will potentially further strengthen the impact of the solution on the competitiveness of the company. Improvement in terms of competitiveness of the company and data safety has been gained. The success of this project proves that, in some cases, it is worth to develop the necessary solution within the resources of the company rather than buying one from an external enterprise.
Tomasz Chajduga; Manuela Ingaldi; Dorota Klimecka-Tatar. Management of the Documentation Release by the Programmable Electrical Energy Flow-Individually Made Machine Called Documentomat. Energies 2021, 14, 5304 .
AMA StyleTomasz Chajduga, Manuela Ingaldi, Dorota Klimecka-Tatar. Management of the Documentation Release by the Programmable Electrical Energy Flow-Individually Made Machine Called Documentomat. Energies. 2021; 14 (17):5304.
Chicago/Turabian StyleTomasz Chajduga; Manuela Ingaldi; Dorota Klimecka-Tatar. 2021. "Management of the Documentation Release by the Programmable Electrical Energy Flow-Individually Made Machine Called Documentomat." Energies 14, no. 17: 5304.
Supply chain management is one of the most important elements of sustainable development. And due to the fact that the world market is driven by supply and demand, and the determinant of access to products is regional and international logistics, this paper focuses on the possibilities of implementing a green transport strategy in the context of sustainable development in logistic enterprises. This paper presents the results of the SWOT analysis pointing out the strengths, weaknesses, opportunities, threats of green vehicles market for the transport enterprises. It was noticed that the situation on the green vehicles market for the transport enterprises is characterized by the advantage of strengths and these strengths should be used to maximize the use of green vehicles. It emphasized that subsidies for green vehicles would allow to invest in a modern fleet, new solutions (e.g. own charging stations) can have an impact on the greater energy efficiency (self-sufficiency), increase of social awareness would force enterprises to take appropriate actions in the field of environmental protection and development of public transport based on green vehicles.
Dorota Klimecka-Tatar; Manuela Ingaldi; Matevž Obrecht. Sustainable Developement in Logistic – A Strategy for Management in Terms of Green Transport. Management Systems in Production Engineering 2021, 29, 91 -96.
AMA StyleDorota Klimecka-Tatar, Manuela Ingaldi, Matevž Obrecht. Sustainable Developement in Logistic – A Strategy for Management in Terms of Green Transport. Management Systems in Production Engineering. 2021; 29 (2):91-96.
Chicago/Turabian StyleDorota Klimecka-Tatar; Manuela Ingaldi; Matevž Obrecht. 2021. "Sustainable Developement in Logistic – A Strategy for Management in Terms of Green Transport." Management Systems in Production Engineering 29, no. 2: 91-96.
The sudden introduction of restrictions related to the pandemic situation caused by the new SARS-COV-2 of virus causing COVID-19 had a significant impact on people’s lives. Limited access to products and services has caused chaos in the market. The goal of this paper is to find out the opinion on the resulting limitations in access to everyday products - during the period of partial lockdown. Based on the research, it was found that during the lockdown caused by the epidemic situation (COVID-19), people feel limited access to some products of everyday life, which in turn has an impact on their sense of anxiety and security. People noted the greatest limited availability of food products and in particular fresh fruit and vegetables, also reported limited access to pharmaceuticals. Furthermore, people confirmed that as the main reasons for anxiety and insecurity are the limited access to food products and to pharmaceuticals.
Dorota Klimecka-Tatar; Olga Kiriliuk; Natalia Baryshnikova. Stability and Availability of Goods on the Market in Times of Crisis 2020 (COVID-19 Crisis) - Security of Supply in Everyday Life. System Safety: Human - Technical Facility - Environment 2021, 3, 89 -99.
AMA StyleDorota Klimecka-Tatar, Olga Kiriliuk, Natalia Baryshnikova. Stability and Availability of Goods on the Market in Times of Crisis 2020 (COVID-19 Crisis) - Security of Supply in Everyday Life. System Safety: Human - Technical Facility - Environment. 2021; 3 (1):89-99.
Chicago/Turabian StyleDorota Klimecka-Tatar; Olga Kiriliuk; Natalia Baryshnikova. 2021. "Stability and Availability of Goods on the Market in Times of Crisis 2020 (COVID-19 Crisis) - Security of Supply in Everyday Life." System Safety: Human - Technical Facility - Environment 3, no. 1: 89-99.
Sustainable development, logistics, and supply chain are being combined into three increasingly connected and topical global research areas. Therefore, this paper’s novelty identifies and defines the priorities of the UN Sustainable Development Goals and sustainable development dimensions in supply-chain- and logistics-management-related studies in the last decade. Knowing logistics and supply chain sustainability focus and orientation is valuable information for researchers and managers to adapt and mitigate their business logistics according to the forecasted trends. The paper provides a systematic and comprehensive review of the literature and is based on 116 scientific papers published between 2010 and 2020 in 73 international journals in the Scopus and Web of Science databases. The study defines focus with integrating environmental, social, and economic sustainability for logistics- and supply-chain-related studies. It emphasizes primary and secondary links of investigated studies with 17 United Nations sustainable development goals. The bibliometric analysis also examined keyword relations. One of the main contributions is that economic sustainability was identified as the most represented one-dimensional sustainability focus. It was revealed that supply chain studies integrated all three sustainability dimensions more frequently (50.60%) than logistics studies, which were equally related to studying two- or three-dimensions of sustainability (39.39%). The most significant findings are also that studies were identified to be oriented primarily towards “responsible consumption and production”, “industry, innovation, and infrastructure” and “affordable and clean energy” and secondary especially on “sustainable cities and communities”.
Sebastjan Lazar; Dorota Klimecka-Tatar; Matevz Obrecht. Sustainability Orientation and Focus in Logistics and Supply Chains. Sustainability 2021, 13, 3280 .
AMA StyleSebastjan Lazar, Dorota Klimecka-Tatar, Matevz Obrecht. Sustainability Orientation and Focus in Logistics and Supply Chains. Sustainability. 2021; 13 (6):3280.
Chicago/Turabian StyleSebastjan Lazar; Dorota Klimecka-Tatar; Matevz Obrecht. 2021. "Sustainability Orientation and Focus in Logistics and Supply Chains." Sustainability 13, no. 6: 3280.
Katarzyna Kapustka; Gerhard Ziegmann; Dorota Klimecka-Tatar; Sara Nakonczy. Process management and technological challenges in the aspect of pernament magnets recycling - the second life of neodymium magnets. Manufacturing Technology 2020, 20, 617 -624.
AMA StyleKatarzyna Kapustka, Gerhard Ziegmann, Dorota Klimecka-Tatar, Sara Nakonczy. Process management and technological challenges in the aspect of pernament magnets recycling - the second life of neodymium magnets. Manufacturing Technology. 2020; 20 (5):617-624.
Chicago/Turabian StyleKatarzyna Kapustka; Gerhard Ziegmann; Dorota Klimecka-Tatar; Sara Nakonczy. 2020. "Process management and technological challenges in the aspect of pernament magnets recycling - the second life of neodymium magnets." Manufacturing Technology 20, no. 5: 617-624.
Energy from hydrogen is an appropriate technological choice in the context of sustainable development. The opportunities offered by the use of energy from hydrogen also represent a significant challenge for mobile technologies and daily life. Nevertheless, despite a significant amount of research and information regarding the benefits of hydrogen energy, it creates considerable controversy in many countries. Globally, there is a lack of understanding about the production process of hydrogen energy and the benefits it provides, which leads to concerns regarding the consistency of its use. In this study, an original questionnaire was used as a research tool to determine the opinions of inhabitants of countries in which hydrogen energy is underutilized and where the infrastructure for hydrogen energy is underdeveloped. Respondents presented their attitude to ecology, and indicated their knowledge regarding the operation of hydrogen energy and the use of hydrogen fuel. The results indicate that society is not convinced that the safety levels for energy derived from hydrogen are adequate. It can be concluded that knowledge about hydrogen as an energy source, and the production safety and storage methods of hydrogen, is very low. Negative attitudes to hydrogen energy can be an important barrier in the development of this energy in many countries.
Manuela Ingaldi; Dorota Klimecka-Tatar. People’s Attitude to Energy from Hydrogen—From the Point of View of Modern Energy Technologies and Social Responsibility. Energies 2020, 13, 6495 .
AMA StyleManuela Ingaldi, Dorota Klimecka-Tatar. People’s Attitude to Energy from Hydrogen—From the Point of View of Modern Energy Technologies and Social Responsibility. Energies. 2020; 13 (24):6495.
Chicago/Turabian StyleManuela Ingaldi; Dorota Klimecka-Tatar. 2020. "People’s Attitude to Energy from Hydrogen—From the Point of View of Modern Energy Technologies and Social Responsibility." Energies 13, no. 24: 6495.
Every year approximately 70 million passenger cars are being produced and automotive industry is much bigger then just passenger cars. The impact of automotive industry on the environment is tremendous. From extracting raw materials through manufacturing and assembly processes, exploitation of the vehicle to the reprocessing irreversible, extensive environmental damage is done. The goal of this study is to show how implementing eco-design processes into supply chain management can reduce the impact of automotive industry on the environment by e.g. reducing the use of the fuel, increasing the use of recycled materials. Focus is on evaluation of current state, environmental impacts and potential improvements for design, raw materials, manufacturing and distribution and end-of-life phase.
Ewelina Staniszewska; Dorota Klimecka-Tatar; Matevž Obrecht. Eco-design processes in the automotive industry. Production Engineering Archives 2020, 26, 131 -137.
AMA StyleEwelina Staniszewska, Dorota Klimecka-Tatar, Matevž Obrecht. Eco-design processes in the automotive industry. Production Engineering Archives. 2020; 26 (4):131-137.
Chicago/Turabian StyleEwelina Staniszewska; Dorota Klimecka-Tatar; Matevž Obrecht. 2020. "Eco-design processes in the automotive industry." Production Engineering Archives 26, no. 4: 131-137.
Safety and quality management are very important elements of managing production and service processes. It is important not only to manage in itself, but above all to constantly improve processes and constantly strive for excellence. However, continuous improvement of the organization is one of the key principles of quality management, it states that improvement can be obtained from the analysis of existing processes or measurement results. In this paper the level of occupational health and safety in european enterprises providing transport and logistics services in terms of quality management principles. On the basis of the presented results it was found that in large enterprises safety management principles are respected, while in small and medium enterprises the level of safety does not look very promising. An interesting phenomenon was observed in the case of micro-enterprises (family businesses). Research shows that employees know and adhere to the safety principle, but they do not see too much change in improving the level of safety.
Dorota Klimecka-Tatar; Obrecht Matevž. The Level of Occupational Health and Safety in European Enterprises Providing Transport and Logistics Services in Terms of Quality Management Principles. Multidisciplinary Aspects of Production Engineering 2020, 3, 394 -404.
AMA StyleDorota Klimecka-Tatar, Obrecht Matevž. The Level of Occupational Health and Safety in European Enterprises Providing Transport and Logistics Services in Terms of Quality Management Principles. Multidisciplinary Aspects of Production Engineering. 2020; 3 (1):394-404.
Chicago/Turabian StyleDorota Klimecka-Tatar; Obrecht Matevž. 2020. "The Level of Occupational Health and Safety in European Enterprises Providing Transport and Logistics Services in Terms of Quality Management Principles." Multidisciplinary Aspects of Production Engineering 3, no. 1: 394-404.
Dorota Klimecka-Tatar; Grażyna Pawłowska; Klaudia Radomska. Preliminary Quality Control of Magnetic Materials for applications in Restorative Medicine - Quantitative Analysis of Structural Homogeneity of RE-M-B /Polymer Composites. Manufacturing Technology 2020, 20, 1 .
AMA StyleDorota Klimecka-Tatar, Grażyna Pawłowska, Klaudia Radomska. Preliminary Quality Control of Magnetic Materials for applications in Restorative Medicine - Quantitative Analysis of Structural Homogeneity of RE-M-B /Polymer Composites. Manufacturing Technology. 2020; 20 (1):1.
Chicago/Turabian StyleDorota Klimecka-Tatar; Grażyna Pawłowska; Klaudia Radomska. 2020. "Preliminary Quality Control of Magnetic Materials for applications in Restorative Medicine - Quantitative Analysis of Structural Homogeneity of RE-M-B /Polymer Composites." Manufacturing Technology 20, no. 1: 1.
Natalia Baryshnikova; Olga Kiriliuk; Dorota Klimecka-Tatar. MANAGEMENT APPROACH ON FOOD EXPORT EXPANSION IN THE CONDITIONS OF LIMITED INTERNAL DEMAND. Polish Journal of Management Studies 2020, 21, 101 -114.
AMA StyleNatalia Baryshnikova, Olga Kiriliuk, Dorota Klimecka-Tatar. MANAGEMENT APPROACH ON FOOD EXPORT EXPANSION IN THE CONDITIONS OF LIMITED INTERNAL DEMAND. Polish Journal of Management Studies. 2020; 21 (2):101-114.
Chicago/Turabian StyleNatalia Baryshnikova; Olga Kiriliuk; Dorota Klimecka-Tatar. 2020. "MANAGEMENT APPROACH ON FOOD EXPORT EXPANSION IN THE CONDITIONS OF LIMITED INTERNAL DEMAND." Polish Journal of Management Studies 21, no. 2: 101-114.
Bisphenol A (BPA) is an industrial chemical used as an additive in conventional point-of-sale thermal paper receipts, in the production of many polycarbonate plastics, and epoxy resins lignin for food. BPA is xenoestrogen, a foreign compound that is not naturally produced in living organisms, but which acts similarly to natural 17-ß estradiol (natural estrogen). Due to its weak estrogenic activities, BPA exposure may influence multiple endocrine-related pathway, and is associated with prostate and breast cancer, neurobehavioral deficits, heart disease, and obesity. Furthermore, BPA may act as a DNA methylation agent and cause altered gene expression in the brain. Human exposure to bisphenol A is a matter of controversy. This review shows a potential risks in workplace resulting from contact with bisphenol A. The work presents the contribution of BPA exposure levels via dermal contact and the relationship between BPA exposure level and oxidative DNA damage.
Katarzyna Kapustka; Gerhard Ziegmann; Dorota Klimecka-Tatar; Mateusz Ostrega. Identification of health risks from harmful chemical agents – review concerning bisphenol A in workplace. Production Engineering Archives 2020, 26, 45 -49.
AMA StyleKatarzyna Kapustka, Gerhard Ziegmann, Dorota Klimecka-Tatar, Mateusz Ostrega. Identification of health risks from harmful chemical agents – review concerning bisphenol A in workplace. Production Engineering Archives. 2020; 26 (2):45-49.
Chicago/Turabian StyleKatarzyna Kapustka; Gerhard Ziegmann; Dorota Klimecka-Tatar; Mateusz Ostrega. 2020. "Identification of health risks from harmful chemical agents – review concerning bisphenol A in workplace." Production Engineering Archives 26, no. 2: 45-49.
Building value in the service process requires a lot of involvement of both organizations and customers. The condition for the optimal use of information from customers is the ability to find relationships between these data and elements of knowledge management. The purpose of the paper is to present the possibilities of implementing knowledge management principles in the aspect of service improvement based on value stream mapping and customer satisfaction assessment in order to indicated key quality problems. Authors attempted to assess the service quality in the context of information flows in an organization providing medical services. The customers feedback and the ability to assess customers attitudes is an important factor in building high quality medical services. In paper, the principles of knowledge management in relation to the improvement of 5 areas delineated on the process map have been applied. The results of customer's satisfaction assessment in relation to areas of the values flow map have been presented. The results demonstrate that proper knowledge management and optimal value stream flows have an impact on service quality assessments - as demonstrated by CSI. This study contributes to develop service process management and knowledge management based on the principles of customer value co-creation.
Dorota Klimecka-Tatar; Manuela Ingaldi. How to indicate the areas for improvement in service process - the Knowledge Management and Value Stream Mapping as the crucial elements of the business approach. Revista Gestão & Tecnologia 2020, 20, 52 -74.
AMA StyleDorota Klimecka-Tatar, Manuela Ingaldi. How to indicate the areas for improvement in service process - the Knowledge Management and Value Stream Mapping as the crucial elements of the business approach. Revista Gestão & Tecnologia. 2020; 20 (2):52-74.
Chicago/Turabian StyleDorota Klimecka-Tatar; Manuela Ingaldi. 2020. "How to indicate the areas for improvement in service process - the Knowledge Management and Value Stream Mapping as the crucial elements of the business approach." Revista Gestão & Tecnologia 20, no. 2: 52-74.
The paper describes the method of producing a zinc coating on steel by electro-spark deposition technology. The technology of applying electro-spark zinc to the surface was presented. Microscopic observations and corrosion resistance tests were made. The possibilities of practical application of this type of coatings in the process of repairing zinc coatings, either damaged or with manufacturing defects, were analyzed.
Norbert Radek; Jacek Pietraszek; Dorota Klimecka-Tatar. Production of Zinc Coatings by Electro-Spark Deposition. System Safety: Human - Technical Facility - Environment 2020, 2, 253 -258.
AMA StyleNorbert Radek, Jacek Pietraszek, Dorota Klimecka-Tatar. Production of Zinc Coatings by Electro-Spark Deposition. System Safety: Human - Technical Facility - Environment. 2020; 2 (1):253-258.
Chicago/Turabian StyleNorbert Radek; Jacek Pietraszek; Dorota Klimecka-Tatar. 2020. "Production of Zinc Coatings by Electro-Spark Deposition." System Safety: Human - Technical Facility - Environment 2, no. 1: 253-258.
The paper deals with problematic of machining lines of machine components for the automotive industry. There is a current issue of increasing labor productivity and economic efficiency of production with full safety of production and environmental protection. Therefore, for a specific practical assignment, the replacement of existing machinery using manual workpiece handling is performed by a fully automated safety-accessible one. For this purpose, an analysis of the technical and operating parameters of the proposed NC machines has been prepared. Attention is paid to optimization of material flow and arrangement of individual workplaces of production machines including handling and transfer of material between individual workplaces. Particular attention is paid to the safety of workers and improves the environmental conditions of the production plant. Finally, the overall efficiency of the proposed solution is evaluated in detail compared to the current solution.
Ondřej Fíla; Karel Sellner; Daniela Vysloužilová; Dorota Klimecka-Tatar. Safety and Automatization of Machining Line. System Safety: Human - Technical Facility - Environment 2020, 2, 268 -274.
AMA StyleOndřej Fíla, Karel Sellner, Daniela Vysloužilová, Dorota Klimecka-Tatar. Safety and Automatization of Machining Line. System Safety: Human - Technical Facility - Environment. 2020; 2 (1):268-274.
Chicago/Turabian StyleOndřej Fíla; Karel Sellner; Daniela Vysloužilová; Dorota Klimecka-Tatar. 2020. "Safety and Automatization of Machining Line." System Safety: Human - Technical Facility - Environment 2, no. 1: 268-274.
Dorota Klimecka-Tatar. QUality CONTROL BASE ON surface roughness CHARACTERISTIC – OXIDE layer on PURE titanium. METAL 2020 Conference Proeedings 2020, 1 .
AMA StyleDorota Klimecka-Tatar. QUality CONTROL BASE ON surface roughness CHARACTERISTIC – OXIDE layer on PURE titanium. METAL 2020 Conference Proeedings. 2020; ():1.
Chicago/Turabian StyleDorota Klimecka-Tatar. 2020. "QUality CONTROL BASE ON surface roughness CHARACTERISTIC – OXIDE layer on PURE titanium." METAL 2020 Conference Proeedings , no. : 1.
Dorota Klimecka-Tatar; Vishvajit Shinde. IMPROVEMENT OF MANUAL ASSEMBLY LINE BASED ON VALUE STREAM MAPPING (VSM) AND EFECTIVENESS COEFFICIENT. Quality Production Improvement - QPI 2019, 537 -544.
AMA StyleDorota Klimecka-Tatar, Vishvajit Shinde. IMPROVEMENT OF MANUAL ASSEMBLY LINE BASED ON VALUE STREAM MAPPING (VSM) AND EFECTIVENESS COEFFICIENT. Quality Production Improvement - QPI. 2019; ():537-544.
Chicago/Turabian StyleDorota Klimecka-Tatar; Vishvajit Shinde. 2019. "IMPROVEMENT OF MANUAL ASSEMBLY LINE BASED ON VALUE STREAM MAPPING (VSM) AND EFECTIVENESS COEFFICIENT." Quality Production Improvement - QPI , no. : 537-544.
Kamila Kowalik; Dorota Klimecka-Tatar. DETERMINANTY ZARZĄDZANIA JAKOŚCIĄ CYFROWEJ USŁUGI POCZTOWEJ- WYBRANE PROBLEMY. Quality Production Improvement 2019, 11, 83 -93.
AMA StyleKamila Kowalik, Dorota Klimecka-Tatar. DETERMINANTY ZARZĄDZANIA JAKOŚCIĄ CYFROWEJ USŁUGI POCZTOWEJ- WYBRANE PROBLEMY. Quality Production Improvement. 2019; 11 ():83-93.
Chicago/Turabian StyleKamila Kowalik; Dorota Klimecka-Tatar. 2019. "DETERMINANTY ZARZĄDZANIA JAKOŚCIĄ CYFROWEJ USŁUGI POCZTOWEJ- WYBRANE PROBLEMY." Quality Production Improvement 11, no. : 83-93.
In the paper the possibilities of process re-organizing in relation to simple principles for limiting waste in the production cycle have been presented. Based on value stream mapping and monitoring of performance indicators, the possibilities of changes identification of in the assembly line process have been presented. Furthermore, based on the availability, performance and quality values, it has been proved that relatively small changes can have a very positive effect on the assembly process. Based on the OEE coefficient, it has been found that the proposed changes improved the process's efficiency by more than 20%.
Dorota Klimecka-Tatar; Vishvajit Shinde. Improvement of Manual Assembly Line Based on Value Stream Mapping (VSM) and Efectiveness Coefficient. Quality Production Improvement - QPI 2019, 1, 537 -544.
AMA StyleDorota Klimecka-Tatar, Vishvajit Shinde. Improvement of Manual Assembly Line Based on Value Stream Mapping (VSM) and Efectiveness Coefficient. Quality Production Improvement - QPI. 2019; 1 (1):537-544.
Chicago/Turabian StyleDorota Klimecka-Tatar; Vishvajit Shinde. 2019. "Improvement of Manual Assembly Line Based on Value Stream Mapping (VSM) and Efectiveness Coefficient." Quality Production Improvement - QPI 1, no. 1: 537-544.
Kamila Kowalik; Dorota Klimecka-Tatar. E-SERVQUAL JAKO METODA OCENY JAKOŚCI CYFROWEJ USŁUGI POCZTOWEJ. Quality Production Improvement 2019, 10, 109 -118.
AMA StyleKamila Kowalik, Dorota Klimecka-Tatar. E-SERVQUAL JAKO METODA OCENY JAKOŚCI CYFROWEJ USŁUGI POCZTOWEJ. Quality Production Improvement. 2019; 10 ():109-118.
Chicago/Turabian StyleKamila Kowalik; Dorota Klimecka-Tatar. 2019. "E-SERVQUAL JAKO METODA OCENY JAKOŚCI CYFROWEJ USŁUGI POCZTOWEJ." Quality Production Improvement 10, no. : 109-118.
Kamila Kowalik; Dorota Klimecka-Tatar. DETERMINANTY SATYSFAKCJI W OPINII KLIENTÓW MAŁYCH PRZEDSIĘBIORSTW USŁUGOWYCH. Quality Production Improvement 2019, 10, 17 -28.
AMA StyleKamila Kowalik, Dorota Klimecka-Tatar. DETERMINANTY SATYSFAKCJI W OPINII KLIENTÓW MAŁYCH PRZEDSIĘBIORSTW USŁUGOWYCH. Quality Production Improvement. 2019; 10 ():17-28.
Chicago/Turabian StyleKamila Kowalik; Dorota Klimecka-Tatar. 2019. "DETERMINANTY SATYSFAKCJI W OPINII KLIENTÓW MAŁYCH PRZEDSIĘBIORSTW USŁUGOWYCH." Quality Production Improvement 10, no. : 17-28.