Smart University is an emerging concept, strongly anchored to smart technologies and considered by different authors in the literature. Organizations, including universities, need to incorporate smart technologies to take advantage of their capabilities to transform their processes and drive them toward new organizational models. A Smart University focuses on improving its technological infrastructure for achieving its quality educational goals. This paper presents the integration of the key factors for adopting four smart technologies: Cloud Computing, Big Data, Artificial Intelligence, and the Internet of Things. This characterization and integration allow us to conclude on the need to align digital technologies with the organization's processes, requiring greater interaction with the company’s senior management.

Smart Campus is an entity of any kind that uses technology and infrastructure to support and improve its processes, so people can use them better. This paper reviews the literature to contextualize the Internet of Things and its vital importance for the Smart Campus, as well as its relationship with the concepts of cybersecurity and wireless sensor network. We describe the various interrelationships, tendencies, and future development of a Smart Campus, as well as the differences and similarities with the emerging concept of Smart University. This review revealed that the Internet of Things is involved in all fields and can influence and improve the university’s processes to contribute to decision-making, technological development, and academic learning. To conclude, Smart University focuses on improving the infrastructure of universities through technology, with the main purpose of enhancing the quality of the education provided by institutions.

Se contextualiza desde el Internet de las Cosas y su vital importancia para las Smart Cities y el concepto emergente de Smart University. Estos últimos con sus características: Smart Governance, Smart People, Smart Living, Smart Mobility, Smart Economy y Smart Environment. El propósito de este artículo es presentar una revisión sistemática de literatura sobre el concepto y las características de las Universidades inteligentes publicados en la literatura científica, a partir de los cuales se hace énfasis en el rol de IoT, como un elemento fundamental en la concepción e implementación de proyectos e iniciativas que inciden en el desarrollo exitoso de las Universidades.

Higher education organizations see in new technologies an opportunity to improve the quality of their academic and administrative processes. However, the existence and application of new technologies in this type of institutions does not imply that it really has the expected impact on their processes, so many adoption initiatives fail generating losses and discouragement towards change. This happens mainly because more work is done on technology than on the realities of the institutions. One way to prevent this type of problem and redirect efforts is to align the adoption process itself. As artificial intelligence, cloud computing, IoT (Internet of Things) and Big Data technologies become stronger, it is necessary to have tools at hand that have the capacity to measure the level of adoption by institutions. The objective of measuring adoption by the processes and realities of higher education institutions, with a focus on their users. Many models have been proposed to understand why users accept or use technologies. Among those that have emerged for the study of technology adoption are TAM, UTAUT, UTAUT2, DOI, TPB, TRA, among others. This characterization allows us to conclude about the need for alignment and integration of technology with the organization's processes, calling for greater interaction with senior management.