In the present study, the purpose was to determine the direct and indirect effects of the crisis management skills and distance education practices of universities on student satisfaction and organizational image in the continuing Coronavirus pandemic. To conduct the study, a questionnaire was applied to 467 students who had to receive compulsory distance education at TRNC universities during the pandemic process. The relation levels between the crisis management and distance education practices of universities, corporate image, student satisfaction, and direct and indirect effects between the variables, were designed with a structural equation modeling by forming hypotheses according to the sub-dimensions of the student satisfaction scale. The findings of the study showed that as the crisis management of the university administrations in the pandemic process was perceived positively by the students, their organizational image and satisfaction increased. However, it was detected that there was a lower level of relationship between attitudes towards distance learning and crisis management, and that this had a limited effect on student satisfaction. It was concluded that the structural equation model can be used to explain the causal relationship between the variables. The study also showed that the determinants of organizational image and student satisfaction in education must be understood better and that universities must review their crisis management and distance education practices and develop new service plans.

Teachers’ teaching behaviors are often at the center of reflections on how educational reforms and school improvement efforts affect school outcomes. For this reason, studies by educational scholars need to determine that the variables affecting teachers’ classroom instructional practices remain up to date. In this study, we aimed to scrutinize team innovativeness’s effect on teachers’ instructional practices through the mediating power of the teachers’ professional practices (exchange and coordination among teachers-professional collaboration in lessons among teachers). In this study, data collected from 3083 teachers working in secondary schools participating in the International Teaching and Learning Survey (TALIS), conducted by in 2018, were used. Confirmatory factor analysis and structural equation modeling were used to examine the relationship between teachers’ team innovativeness, professional practices, and instructional practice scores obtained from the data. The results revealed that team innovativeness supports teachers’ professional practices, and such professional practices have a small impact on teachers’ instructional practices. Another result showed that teachers’ professional practices mediated the relationship between team innovativeness and teachers’ instructional practices. This study establishes a link between teachers’ instructional practices and team innovativeness, which has not been extensively researched in countries with a centralized and rigidly bureaucratic educational system. In this context, it is recommended that policymakers and school principals develop practices to support teachers’ team innovativeness.