Building automation systems provide the potential to optimize the energy consumption of buildings as well as to detect failures in the operation of buildings. The system comprising building form–HVAC–building automation–user is becoming more complex. Providing the occupants with control over the indoor environment is widely accepted for its positive effect on their satisfaction. This paper explores what the term ‘perceived control’ means conceptually and draws implications for its application to the design and management of buildings. Personality- and environmental-psychology emphasize the importance of personal control to humans. The adaptive model of thermal comfort, findings from post-occupancy evaluations and surveys in real buildings also indicate the importance of high levels of perceived control. These models and findings exist in parallel and have not yet been interconnected and translated into models for the built environment. A new conceptual approach to explain perceived control is proposed. Satisfaction with the indoor environment occurs not only when ‘comfort’ is provided but also immediately after a successful control action, even if homeostasis has not yet been achieved (pleasure). Giving control to occupants can result in higher levels of satisfaction.

Thermal discomfort is one of the main triggers for occupants’ interactions with components of the built environment such as adjustments of thermostats and/or opening windows and strongly related to the energy use in buildings. Understanding causes for thermal (dis-)comfort is crucial for design and operation of any type of building. The assessment of human thermal perception through rating scales, for example in post-occupancy studies, has been applied for several decades; however, long-existing assumptions related to these rating scales had been questioned by several researchers. The aim of this study was to gain deeper knowledge on contextual influences on the interpretation of thermal perception scales and their verbal anchors by survey participants. A questionnaire was designed and consequently applied in 21 language versions. These surveys were conducted in 57 cities in 30 countries resulting in a dataset containing responses from 8225 participants. The database offers potential for further analysis in the areas of building design and operation, psycho-physical relationships between human perception and the built environment, and linguistic analyses.

A discussion of sustainability in architecture cannot be meaningfully carried out without the inclusion of most buildings’ central purpose, namely the provision of indoor environments that are accommodating of occupants’ needs and requirements. To this end, building designers and operators are expected to demonstrate compliance with codes and standards pertaining to indoor environmental quality (IEQ). However, the majority of conventional IEQ standards, codes, and guidelines have a single-domain character, in that they address IEQ in terms of a number of isolated domains (i.e., thermal, visual, acoustic, air quality). In this context, the present contribution explores the current state of multi-domain IEQ evaluation approaches and the necessary conditions for their further development and application. Toward this end, a number of common building rating schemes were selected and analyzed in detail. The results of this assessment imply the necessity of both short-term improvements of the existing schemes in terms of the transparency and plausibility of the applied point allocation and weighting strategies and the fundamental need for a deeper empirically grounded understanding of the nature of occupants’ perception of and behavior in the built environments.