Cities in Saudi Arabia need to expand rapidly due to the rapidly growing urban population. To develop smart sustainable cities (SSC), human, social, and environmental capital investments must be expanded beyond just focusing on technology. There have been several cities that have adopted smart city labels as recognition of the advantages of smart cities. Many countries acknowledge the value of citizens’ involvement in public urban planning and decision making, but it is difficult to evaluate their impact and compare it to other factors. This study aims to develop a citizens’ participation framework, identify any additional stakeholder’s management measures (SMM) (in addition to the ones previously developed by the authors), and explain the relationship with citizens’ participation level (CPL) for driving SSC. Three rounds of the Delphi method were conducted to structure and validate the framework by the decision maker in the field of urban planning and reach a consensus of understanding the drivers of SSC. The study group was limited to 25 participants because this study focuses on the perspective of decision makers toward CP. Mean score (MS) ranking and Kendall Coefficient were used to confirm the importance of these additional stakeholders’ management measures. The results suggest three main component structures of the conceptual framework, which are SMM, CPL, and Citizens’ Participation Recruitment (CPR), which are all necessary for smart sustainable city outcomes (SSCO) for achieving the Future Sustainable Cities Plan (FSCP) within the context of Vision 2030 and government policy in Saudi Arabia. Using the proposed framework will enable all the stakeholders to gain a deeper understanding of SSC and their complex natures from a conceptual and practical standpoint. The contribution to knowledge of this study is by developing a conceptual framework that can support the implementation of SSC, and by providing an understanding the CPR standards and the involvement of citizens in urban development, which eliminates any debate regarding SSC.

It is imperative to expand the concept of smart cities beyond merely focusing on technology to include human, social, and environmental capital investing to develop smart sustainable cities (SSC). In recognition of smart cities’ advantages, several cities have adopted smart city labels. Although citizens’ engagement in public urban development and decision-making has been acknowledged globally in many countries, evaluating the outcomes that allow citizens to contribute does not measure and compare with other factors. This study examines the impact between the citizens’ participation level (CPL) and the smart sustainable cities outcome (SSCO). Four factors were extracted from the literature review and interviews were conducted with 12 decision and policymakers to establish the importance of these factors and to suggest any other additional factors. In addition, a questionnaire survey was utilised to assess and validate the result by experts in the field of the built environment. The mean score (MS) ranking was used to confirm the importance of these predicted correlations with SSCO. Endogeneity tests and multivariate regression analysis were adopted to validate the causality between CLP and SSCO. The results suggest that a positive significant correlation exists between the CPL and SSCO. A higher CPL leads to a higher level of SSCO, but this does not apply the other way around. The four significant factors of CPL to engage and empower citizens are accountability and responsibility, transparency, participation, and inclusion. This paper contributes to knowledge by identifying the measures of CPL and SSCO that can support the implementation of SSC by understanding what can be expected from the government and decision-makers and what can be expected from the citizens.

Smart sustainable cities (SSC) tend to utilise technology to promote themselves by involving their citizens in urban development. Several cities around the world have adopted the “smart city” label in recognition of these advantages. In fact, citizen engagement in public urban development and decision making has been acknowledged globally in many countries; yet, evaluations of the outcomes that allow the contribution of empowerment to be measured and compared with other influences are lacking. This study examines the correlation between stakeholder management measures (SMM) and citizen participation level (CPL) in the process of achieving an SSC. Four SMM factors were extracted from a literature review and sent out to be examined by experts in the field of built environments. Mean score (MS) ranking was used to confirm the importance of these variables in terms of predicting correlations with CPL. The results were generalised by multiple regression analysis techniques. This study shows a positive significant correlation between SMM and CPL in terms of Regulation, Collaboration, Legitimates, and Control. These four predictors make a significant contribution to escalating the levels of engagement and empowerment of citizen participation (CP). This paper contributes to knowledge in the field by identifying pillars that can increase CPL. Our findings could support the stakeholders of SSC projects to raise CPL, not only by hearing their voices but also by delegating power.

Purpose: The smart sustainable cities (SSC) concept has a wide acknowledgement amongst governments and societies that deal with emerging technology and help in developing better urban communities. However, the fact that citizens' participation (CP) is not adherent to the current policies and governance often boosts their aspirations of decision-making to become smart cities. This paper aims to identify SSC variables and, more importantly, rank, categorise and discuss the factors towards implementing SSC by engaging, empowering and enabling citizens to participate in the urban development of SSC.Design/methodology/approach: A comprehensive literature review identified 38 factors in the CP process. Those factors were used to design an online questionnaire administered to the respondents. A total of 164 valid responses were collected. A two-stage statistical analysis was adopted. First, the Relative Importance Index (RII) was used to rank and prioritise the importance of the factors that affect the current policies and agenda. Second, factor analysis was utilised to categorise and group those factors.Findings: This study founds four significant factors that help in implanting SSC: “knowledge of smart sustainable cities”, “awareness of smart sustainable cities”, “willingness of the citizens to participate” and “opinion on the current agenda of the government's role”.Research limitations/implications: This study has a few limitations which can be considered in future studies. First, the response rate of the participant is relatively low (163), so sampling a larger segment will support the broader perception of the citizens.Practical implications: The outcome of this paper underlines the need for the successful implementation of smart cities by adopting CP in the process of impacting policies and governance. Particularly, it identifies factors that help cities and policymakers in engaging CP in developing new policies and revising existing policies for promoting SSC.Originality/value: There is a need to investigate the most critical factors that influence CP for implementing SSC. These factors have not been adequately examined in extant literature.

The work readiness of property graduates is the subject of global discourse and is an increasingly critical gap as employers demand professionals with competencies in their fundamental roles and digital technologies. Although these issues have been explored from the perspectives of students, graduates, and employers, the insights of property academics remain unexplored. As such, this study delved into the challenges encountered by property academics in Australia concerning the training of property graduates for the digital age, as well as the efficacy of strategies used to achieve this. The opinions of 22 property academics were gathered through an online questionnaire survey and analysed through mean scores, relative importance index (RII), and exploratory factor analysis (EFA). The profile of respondents suggests that approximately half of them have no more than five years of industry experience, and only 54.5% currently engage with the industry. The most significant challenges include limited funding to procure bespoke software and insufficient time to achieve digital competency. Furthermore, academics cited limited support from the universities as a key challenge, but rated curriculum rigidity as non-pertinent. Regarding strategies, retraining academics for digital proficiency, increased technical support from universities, adopting active learning, and revising curricula to incorporate digital technology are critical. Collaboration with industry partners and increased funding for software procurement also emerged as key external factors. Variations in these perceptions also suggest that older academics are less receptive towards retraining, academics with more industry experience believe that a restructuring of the curricula is required, and smaller institutions require more funding and industry support. The core themes of the proposed strategies also indicate that holistic curricula integration is required to incorporate the perspectives of all stakeholders. Practically, these findings underscore the pivotal role of academics in bridging the skills gap and the interconnected roles of graduates, universities, and industry partners.