With the increase of content pages and interactive buttons in online services such as online-shopping and video-watching websites, industrial-scale recommender systems face challenges in multi-domain and multi-task recommendations. The core of multi-task and multi-domain recommendation is to accurately capture user interests in multiple scenarios given multiple user behaviors. In this paper, we propose a plug-and-play Parameter and Embedding Personalized Network (PEPNet) for multi-domain and multi-task recommendation. PEPNet takes personalized prior information as input and dynamically scales the bottom-level Embedding and top-level DNN hidden units through gate mechanisms. Embedding Personalized Network (EPNet) performs personalized selection on Embedding to fuse features with different importance for different users in multiple domains. Parameter Personalized Network (PPNet) executes personalized modification on DNN parameters to balance targets with different sparsity for different users in multiple tasks. We have made a series of special engineering optimizations combining the Kuaishou training framework and the online deployment environment. By infusing personalized selection of Embedding and personalized modification of DNN parameters, PEPNet tailored to the interests of each individual obtains significant performance gains, with online improvements exceeding 1% in multiple task metrics across multiple domains. We have deployed PEPNet in Kuaishou apps, serving over 300 million users every day.

Life-long user behavior modeling, i.e., extracting a user's hidden interests from rich historical behaviors in months or even years, plays a central role in modern CTR prediction systems. Conventional algorithms mostly follow two cascading stages: a simple General Search Unit (GSU) for fast and coarse search over tens of thousands of long-term behaviors and an Exact Search Unit (ESU) for effective Target Attention (TA) over the small number of finalists from GSU. Although efficient, existing algorithms mostly suffer from a crucial limitation: the inconsistent target-behavior relevance metrics between GSU and ESU. As a result, their GSU usually misses highly relevant behaviors but retrieves ones considered irrelevant by ESU. In such case, the TA in ESU, no matter how attention is allocated, mostly deviates from the real user interests and thus degrades the overall CTR prediction accuracy. To address such inconsistency, we propose TWo-stage Interest Network (TWIN), where our Consistency-Preserved GSU (CP-GSU) adopts the identical target-behavior relevance metric as the TA in ESU, making the two stages twins. Specifically, to break TA's computational bottleneck and extend it from ESU to GSU, or namely from behavior length 10² to length 10⁴ - 10⁵, we build a novel attention mechanism by behavior feature splitting. For the video inherent features of a behavior, we calculate their linear projection by efficient pre-computing & caching strategies. And for the user-item cross features, we compress each into a one-dimentional bias term in the attention score calculation to save the computational cost. The consistency between two stages, together with the effective TA-based relevance metric in CP-GSU, contributes to significant performance gain in CTR prediction. Offline experiments on a 46 billion scale real production dataset from Kuaishou and an Online A/B test show that TWIN outperforms all compared SOTA algorithms. With optimized online infrastructure, we reduce the computational bottleneck by 99.3%, which contributes to the successful deployment of TWIN on Kuaishou, serving the main traffic of hundreds of millions of active users everyday.

In large-scale recommendation systems, modeling long-term user interests is progressively gaining attention among researchers and practitioners. Existing work, such as SIM and TWIN, typically employs a two-stage approach to model long-term user behavior sequences for efficiency concerns. The first stage rapidly retrieves a subset of sequences related to the target item from a long sequence using a search-based mechanism namely the General Search Unit (GSU), while the second stage calculates the interest scores using the Exact Search Unit (ESU) on the retrieved results. Given the extensive length of user behavior sequences spanning the entire life cycle, potentially reaching up to 10^6 in scale, there is currently no effective solution for fully modeling such expansive user interests. To overcome this issue, we introduced TWIN-V2, an enhancement of TWIN, where a divide-and-conquer approach is applied to compress life-cycle behaviors and uncover more accurate and diverse user interests. Specifically, a hierarchical clustering method groups items with similar characteristics in life-cycle behaviors into a single cluster during the offline phase. By limiting the size of clusters, we can compress behavior sequences well beyond the magnitude of 10^5 to a length manageable for online inference in GSU retrieval. Cluster-aware target attention extracts comprehensive and multi-faceted long-term interests of users, thereby making the final recommendation results more accurate and diverse. Extensive offline experiments on a multi-billion-scale industrial dataset and online A/B tests have demonstrated the effectiveness of TWIN-V2. Under an efficient deployment framework, TWIN-V2 has been successfully deployed to the primary traffic that serves hundreds of millions of daily active users at Kuaishou.

In modern recommender systems, sequential recommendation leverages chronological user behaviors to make effective next-item suggestions, which suffers from data sparsity issues, especially for new users. One promising line of work is the cross-domain recommendation, which trains models with data across multiple domains to improve the performance in data-scarce domains. Recent proposed cross-domain sequential recommendation models such as PiNet and DASL have a common drawback relying heavily on overlapped users in different domains, which limits their usage in practical recommender systems. In this paper, we propose a M ixed A ttention N etwork (MAN) with local and global attention modules to extract the domain-specific and cross-domain information. Firstly, we propose a local/global encoding layer to capture the domain-specific/cross-domain sequential pattern. Then we propose a mixed attention layer with item similarity attention, sequence-fusion attention, and group-prototype attention to capture the local/global item similarity, fuse the local/global item sequence, and extract the user groups across different domains, respectively. Finally, we propose a local/global prediction layer to further evolve and combine the domain-specific and cross-domain interests. Experimental results on two real-world datasets (each with two domains) demonstrate the superiority of our proposed model. Further study also illustrates that our proposed method and components are model-agnostic and effective, respectively. The code and data are available at https://github.com/Guanyu-Lin/MAN.

With the proliferation of short video applications, the significance of short video recommendations has vastly increased. Unlike other recommendation scenarios, short video recommendation systems heavily rely on feedback from watch time. Existing approaches simply treat watch time as a direct label, failing to effectively harness its extensive semantics and introduce bias, thereby limiting the potential for modeling user interests based on watch time. To overcome this challenge, we propose a framework named Debiased Multiple-semantics-extracting Labeling (DML). DML constructs labels that encompass various semantics by utilizing quantiles derived from the distribution of watch time, prioritizing relative order rather than absolute label values. This approach facilitates easier model learning while aligning with the ranking objective of recommendations. Furthermore, we introduce a method inspired by causal adjustment to refine label definitions, thereby directly mitigating bias at the label level. We substantiate the effectiveness of our DML framework through both online and offline experiments. Extensive results demonstrate that our DML could effectively leverage watch time to discover users' real interests, enhancing their engagement in our application.

Accurate user interest modeling is vital for recommendation scenarios. One of the effective solutions is the sequential recommendation that relies on click behaviors, but this is not elegant in the video feed recommendation where users are passive in receiving the streaming contents and return skip or no-skip behaviors. Here skip and no-skip behaviors can be treated as negative and positive feedback, respectively. With the mixture of positive and negative feedback, it is challenging to capture the transition pattern of behavioral sequence. To do so, FeedRec has exploited a shared vanilla Transformer, which may be inelegant because head interaction of multi-heads attention does not consider different types of feedback. In this paper, we propose Dual-interest Factorization-heads Attention for Sequential Recommendation (short for DFAR) consisting of feedback-aware encoding layer, dual-interest disentangling layer and prediction layer. In the feedback-aware encoding layer, we first suppose each head of multi-heads attention can capture specific feedback relations. Then we further propose factorization-heads attention which can mask specific head interaction and inject feedback information so as to factorize the relation between different types of feedback. Additionally, we propose a dual-interest disentangling layer to decouple positive and negative interests before performing disentanglement on their representations. Finally, we evolve the positive and negative interests by corresponding towers whose outputs are contrastive by BPR loss. Experiments on two real-world datasets show the superiority of our proposed method against state-of-the-art baselines. Further ablation study and visualization also sustain its effectiveness. We release the source code here: https://github.com/tsinghua-fib-lab/WWW2023-DFAR.